Job Title: Customer Care Executive Job Summary: We are looking for a Customer Care Executive to handle customer queries, provide information about products/services, and ensure customer satisfaction through professional communication. Responsibilities: Handle inbound and outbound calls/messages. Resolve customer queries and complaints effectively. Provide accurate information about products and services. Maintain records of customer interactions. Escalate complex issues to the concerned department when required. Requirements: Good communication skills (verbal & written). Basic computer knowledge. Ability to handle customer concerns with patience and professionalism. Qualification: 12th pass / Graduate (preferred). Freshers and experienced candidates both can apply.
Hindi mandatory Identify potential customers, turning into qualified leads for Team through various outreach and marketing methods. Key responsibilities include researching potential clients, using channels like cold-calling, email & social media.