Company Description Welcome to Morickap Luxury Resorts, a world-class resort at 3500 feet above sea level in the Western Ghats. Located in the serene setting of Wayanad, the resort offers majestic views of the mountains and valleys with Swiss chalet-inspired architecture amidst a coffee plantation. Our 34-room resort features plush interiors, diverse dining options, one of the largest pools in Wayanad, an activity center, a kid's play area, and a spa. Morickap Resort is a luxurious retreat providing a perfect escape to reconnect with life's meaningful experiences. Role Description This is a full-time on-site role for a Front Office Assistant located in Vythiri. The role involves interacting with guests, providing excellent customer service, and maintaining a friendly and welcoming atmosphere at the resort's front desk. Qualifications Excellent Interpersonal Skills and Phone Etiquette Strong Clerical Skills Previous experience in a similar role is an advantage Ability to work independently and as part of a team Good verbal and written communication skills Show more Show less
Company Description Morickap Resort is a world-class luxury resort situated 3500 feet above sea level in the Western Ghats' mountain ranges, featuring Swiss chalet-inspired architecture amidst a coffee plantation. The resort offers 34 luxurious rooms, multi-flavor dining, one of the largest pools in Wayanad, an activity center, a kid's play area, and a rejuvenating spa. It provides a refined and tranquil experience, inviting guests to reconnect with nature and loved ones while exploring the breathtaking attractions of Wayanad. Role Description This is a full-time, on-site role for a Housekeeping Supervisor located in Vythiri. The Housekeeping Supervisor will be responsible for overseeing daily housekeeping operations, ensuring the highest standards of cleanliness and hygiene are maintained throughout the resort. Responsibilities include supervising housekeeping staff, checking and releasing rooms for arrivals, managing laundry services, conducting regular inspections, addressing guest concerns promptly, and maintaining effective communication with team members and other departments to ensure seamless operations. Qualifications Supervisory and Housekeeping skills Experience in Laundry management Customer Service and excellent Communication skills Capability in training and leading a team Attention to detail and the ability to maintain high standards of cleanliness Prior experience in hospitality or luxury resort settings is advantageous
As a Housekeeping Supervisor at Morickap Resort, situated 3500 feet above sea level in the Western Ghats" mountain ranges, your role will be crucial in maintaining the resort's impeccable standards of cleanliness and hygiene. You will oversee the daily housekeeping operations to ensure that guests experience the highest level of comfort during their stay. Your responsibilities will include supervising the housekeeping staff, managing laundry services, conducting regular inspections of rooms, addressing guest concerns promptly, and coordinating effectively with other departments for seamless operations. Your attention to detail will be essential in upholding the resort's high standards and providing guests with a refined and tranquil experience. To excel in this role, you should possess supervisory and housekeeping skills, experience in laundry management, excellent customer service and communication abilities, and the capability to train and lead a team effectively. Prior experience in hospitality or luxury resort settings would be advantageous in understanding and meeting the expectations of our discerning guests. Join us at Morickap Resort and be a part of our team dedicated to creating memorable experiences for our guests while surrounded by the stunning beauty of Wayanad.,