About Mixpanel Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions. Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, and Samsara, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all. About Mixpanel In India Mixpanel is rapidly establishing itself as a leading Product Analytics platform in India. We are building a dynamic customer base comprised of innovative Indian companies across various sectors, including e-commerce, fintech, and SaaS. The Indian market represents a significant growth opportunity for Mixpanel, driven by the expanding digital economy and the increasing focus on data-driven decision-making. About The Role As the Country Lead - India, reporting to the APAC Director, you will be responsible for driving Mixpanel's growth and revenue in the Indian market. You will be the primary point of contact for customers, partners, and prospects, and serve as Mixpanel's ambassador in India. Responsibilities Leading a team of Account Executives & Account Managers Developing and executing a comprehensive Go-To-Market (GTM) strategy for the Indian market. Achieving and exceeding overall revenue targets for India, including new business, renewals, and upsells. Building and maintaining strong relationships with existing customers in the region, fostering growth and ensuring customer satisfaction. Cultivating and managing strategic partnerships to expand Mixpanel's reach and market presence. Identifying and onboarding new partners, enabling them to effectively promote and sell Mixpanel. Collaborating with the marketing team to tailor messaging and campaigns for the Indian market. Proactively prospecting, qualifying, and closing new business opportunities. Accurately forecasting sales and maintaining up-to-date records in Salesforce. About The Ideal Candidate You are a self-starter and a builder, passionate about creating and driving growth. You possess an entrepreneurial mindset and thrive in a dynamic environment. You have a deep understanding of the Indian market and the ability to develop and execute effective GTM strategies. You are passionate about product analytics and its ability to drive business value. You have a strong network within the Indian business and startup ecosystem, ideally with experience in analytics or SaaS solutions. You are a skilled communicator and presenter, capable of delivering compelling product demonstrations and presentations. You are a highly motivated and results-oriented leader, committed to building Mixpanel's presence in India. You have a proven track record of achieving sales quotas and driving revenue growth within the Indian market. Organizational Support Structure You will report directly to the APAC Director. You will collaborate closely with Sales Engineering, Customer Success, Services, Marketing, and Inside Sales teams. You will leverage the existing partner ecosystem to build a strong local support structure within India. We're Looking For Someone Who Has At least 7-10 years of experience in sales, business development, or related roles within the Indian market. Strong background in Product Management, Analytics, or SaaS. Extensive experience working within the Indian market. Fluency in English and Hindi. Proven experience in developing and executing multichannel GTM strategies for the Indian market. Experience in both account management and new business acquisition within India. Strong technical aptitude and the ability to conduct product demonstrations. Experience working with C-level executives and senior management within Indian companies. Proven track record of exceeding revenue targets within the Indian market. Strong understanding of the Indian business culture. Benefits And Perks Comprehensive Medical, Vision, and Dental Care Mental Wellness Benefit Generous Vacation Policy & Additional Company Holidays Enhanced Parental Leave Volunteer Time Off Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break please note that benefits and perks for contract positions will vary* Culture Values Be Open: When knowledge becomes open, we can come together as a team to collaborate around a shared purpose Customer Focus: Our customers’ success is our success Lead Change: Everyone at Mixpanel has the capacity to make an impact on the business Results Oriented: Driving results in a measurable way ensures we stay focused on the highest impact initiatives One Team: We can’t win without each other Why choose Mixpanel? We’re a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions. Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building. Show more Show less
About Mixpanel Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions. Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, and Samsara, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all. About The Revenue Operations Team The Revenue Operations team at Mixpanel partners with Commercial Leadership to help set and execute global and regional revenue strategies. We build and execute core operational processes such as business planning and reporting, facilitate key decision-making, and support ongoing business operations management - whatever is needed to make our GTM teams successful! About The Role As the Sales Operations Lead at Mixpanel, you will be the driving force behind the efficiency and effectiveness of our sales organization. You will optimize sales processes, manage critical sales tools, ensure data integrity, and deliver actionable insights through comprehensive reporting and analysis. Your work will directly empower our sales team to achieve their goals and contribute to Mixpanel's growth. Responsibilities Process Optimization & Documentation: Drive sales operations efficiency through process improvements, detailed documentation, and effective training materials. Sales Team Support & Enablement: Provide daily operational support, deliver accurate reports and strategic insights, and collaborate with enablement teams to ensure sales reps have necessary tools and training. Sales Tooling Management: Oversee the selection, implementation, maintenance, and troubleshooting of sales and GTM tools, ensuring seamless access and recommending new solutions for efficiency. Salesforce Data Governance & Quality: Maintain high data integrity in Salesforce through governance policies, regular audits, and corrective actions. Performance Reporting & Analysis: Develop and maintain sales performance dashboards, analyze KPIs and trends, and provide actionable insights to sales leadership for strategic decision-making. Territory Planning and Optimization: Support the sales team by providing data and analysis to optimize sales territory. We're Looking For Someone Who Has 7+ years of experience in a Sales Operations role, ideally within a B2B SaaS environment Strong proficiency in Salesforce and experience managing sales technology stacks Demonstrated ability to identify and implement process improvements to enhance sales efficiency Excellent analytical skills with the ability to analyse large datasets Experience in developing and maintaining sales performance dashboards and reports Understanding of data governance and experience maintaining high data quality Excellent communication and collaboration skills, with the ability to partner effectively with sales and cross-functional teams Detail-oriented with a focus on accuracy and problem-solving Experience creating sales training documentation. Bonus Points for Experience using Clari Experience using Big Query and SQL Experience in sales territory planning and optimization Benefits And Perks Comprehensive Medical, Vision, and Dental Care Mental Wellness Benefit Generous Vacation Policy & Additional Company Holidays Enhanced Parental Leave Volunteer Time Off Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break please note that benefits and perks for contract positions will vary* Culture Values Make Bold Bets: We choose courageous action over comfortable progress. Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes. One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone. Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations. Champion the Customer: We seek to deeply understand our customers’ needs, ensuring their success is our north star. Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible. Why choose Mixpanel? We’re a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions. Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.
As an engineer at Mixpanel, you will play a crucial role in building and maintaining the core systems that power the event analytics platform used by over 9,000 paid customers, including renowned companies like Netflix, Pinterest, Sweetgreen, and Samsara. Mixpanel is committed to providing a comprehensive and reliable analytics platform accessible to all, enabling organizations to make better decisions based on product, marketing, and revenue metrics. Powered by a custom distributed database, Mixpanel ingests over 1 Trillion user-generated events monthly with end-to-end latencies under a minute. The Distributed Systems engineering teams are responsible for enhancing capabilities and ensuring smooth operation as the platform's traffic continues to grow. As the first engineer in India, your responsibilities will include leading and building the India Software Engineering Team, developing distributed systems capable of handling data at scale, resolving production issues across multiple services, ensuring service reliability and uptime, optimizing service costs, maintaining high engineering standards, and pushing the boundaries of customer data analysis. You will work on projects that require a deep understanding of system interactions and components. Mixpanel's infrastructure runs on Google Cloud Platform, utilizing Kubernetes and Docker for orchestration, Golang for service development, and GRPC for internal communication. The team focuses on improving system efficiency, implementing custom solutions like event deduplication, and reducing storage costs through innovative approaches. Ideal candidates will have a strong foundation in computer science fundamentals related to distributed systems and networks, a problem-solving mindset, a bias towards iterative development, and experience in or eagerness to learn about building distributed systems. Mixpanel offers a range of benefits and perks, including comprehensive health care coverage, mental wellness benefits, generous vacation policies, parental leave, volunteer time off, and additional US benefits like 401(K) options and wellness benefits. The company values a culture of bold bets, innovation, collaboration, candor, customer-centricity, and powerful simplicity. Joining Mixpanel means becoming part of a leading analytics company with a strong track record, significant funding from top investors, and a commitment to helping innovative companies leverage data for better decision-making. If you are excited about working on challenging projects in distributed systems engineering, Mixpanel's team could be the perfect fit for you.,
As an impact player based out of Mixpanel's newest office in Bangalore, you will play a crucial role in building and iterating on Mixpanel's fastest growing market strategy within the Growth Indian market. Your primary responsibility will be prospecting and acquiring new customers within this market segment by collaborating with cross-functional team members. By positioning Mixpanel as the best-in-class Product Analytics tool, you will focus on high-potential value accounts to drive growth in the business's most critical segment. Your responsibilities will include prospecting and outbound activities, developing and refining outbound and pipeline generation strategies, leveraging your expertise in Mixpanel's product and industry knowledge to effectively pitch and position the platform during discovery calls and product demonstrations, managing complex sales cycles with technical proof of concepts, and accurately forecasting sales pipeline while exceeding annual targets. The ideal candidate for this role should have 5 to 7 years of experience owning a revenue quota for a SaaS business within the Pan-Indian market, with a technical product or consulting background in Go-To-Market, Sales, or Strategy. Experience in building account, territory, and go-to-market strategies for a SaaS business in India, along with knowledge of sales procurement processes and practices, is essential. A successful track record of achieving key performance indicators or meeting quotas in complex customer engagements is highly valued. Bonus points will be awarded for candidates with experience working with technical SaaS products and collaborating with client Product and Engineering teams. Mixpanel offers a comprehensive benefits package, including medical, vision, and dental care, mental wellness benefits, generous vacation policy, enhanced parental leave, volunteer time off, and additional US benefits such as pre-tax benefits, wellness benefits, and holiday breaks. It's important to note that benefits and perks for contract positions may vary. At Mixpanel, the culture values revolve around making bold bets, innovating with insight, working as one team, maintaining candor with connection, championing the customer, and embracing powerful simplicity. The company is a leader in analytics with over 9,000 customers and significant funding from prominent investors. By choosing to work at Mixpanel, you will be part of a team that helps innovative companies leverage data to make better decisions, contributing to the company's continuous growth and success.,
About Mixpanel Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions. Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, and Samsara, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all. About The Billing Team Mixpanel’s billing team is responsible for accurately provisioning and invoicing our customers based on the specific requirements of their contracts and our systems. The team also ensures that revenue is recorded accurately, in accordance with GAAP, and in compliance with our internal policies. The team is currently located across California and Spain, expanding to other geographies in Singapore. About The Role We are looking for someone who is able to apply critical thinking and problem-solving to unique billing and contract scenarios. Who is comfortable working with ambiguity, able to adjust to priority changes in rapidly changing environment. An effective Billing Analyst would have the ability to take initiative, work flexibly and with a sense of urgency. They can work independently and collaboratively with their team and across different functions efficiently and effectively. Responsibilities Maintain a set of assigned customers - creating customer accounts, including contract plan provisioning, adjustments, account reconciliation, creation of sales orders, journal entries, invoices, credit memos, and refunds on multiple software platforms Review contract terms and details to ensure it complies with billing policies and finance procedures Ensure all finance policies are always followed and adhered to and when exceptions are made ensure all required documentation is obtained Managing tickets (via Zendesk) and emails to ensure timely issue resolution for customer and internal inquiries related to billing Work with Customer Support, Sales, Deal Desk, and Collection teams for customer billing-related questions Participate in the monthly closing tasks and annual audit requests Assist with the development, introduction, and maintenance of policies and procedures Perform other duties as assigned We're Looking For Someone Who Has Bachelor's (or equivalent degree) in Accounting (or related field) 5+ years experience with Billing (high-tech, Cloud or SaaS experience desirable) Solid computer skills required, including MS Excel. Internal and customer service focus with strong written communication skills Strong problem-solving and analytical skills Demonstrated ability in process flows, problem-solve, and produce results Ability to learn new applications quickly and easily Exceptional attention to detail and accuracy Nice to Haves Advance MS Excel Netsuite, Salesforce, Zendesk, ASC 606, GAAP Benefits And Perks Comprehensive Medical, Vision, and Dental Care Mental Wellness Benefit Generous Vacation Policy & Additional Company Holidays Enhanced Parental Leave Volunteer Time Off Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break please note that benefits and perks for contract positions will vary* Culture Values Make Bold Bets: We choose courageous action over comfortable progress. Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes. One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone. Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations. Champion the Customer: We seek to deeply understand our customers’ needs, ensuring their success is our north star. Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible. Why choose Mixpanel? We’re a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions. Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.
About Mixpanel Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions. Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, and Samsara, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all. About the Talent Acquisition Team Mixpanel's Talent Acquisition team is responsible for building a world-class organization while providing an exceptional candidate experience. We act as strategic partners to our executive team and senior leadership, providing guidance and advising on best practices around talent acquisition and cutting-edge recruiting strategies. About the Role As the Talent Acquisition Manager and People Representative in our Bangalore Office, you will play a key role in shaping Mixpanel's growth. You'll be the sole People team representative in Bangalore, acting as our eyes and ears on the ground and fostering a strong local culture. Our Go-to-Market recruiting team focuses on supporting all of our global customer-facing roles, including but not limited to Sales, Customer Success, and Marketing. Working closely with business leaders, you will provide strategic partnership to effectively build talent pipelines from sourcing to closing. With your guidance and expertise, you will play an integral part in growing the GTM teams with a high bar of top talent, which will lead to Mixpanel achieving superior business results. This role is for you if you excel in candidate scheduling, prospecting, and collaboration with hiring partners. You will also contribute to projects that benefit the larger people organization. Responsibilities Schedule a high volume of interviews while working with multiple time zones. Candidate prospecting for a diverse set of talent leveraging LinkedIn Recruiter, Greenhouse CRM Campaigns, and out-of-the-box recruitment strategies Providing a world-class experience for prospective employees and internal clients Prepare and send offer letters and employment amendments to candidates. Contributing to Adhoc projects with the People Team and recruitment strategy. Acting as the primary People team representative in the Bangalore office, assisting with local HR inquiries and initiatives as needed. Create an exceptional, high-touch, "best in class" candidate experience from start to finish. Serve as the primary point of contact for candidates throughout the recruitment process, ensuring they have all necessary information. We're Looking For Someone Who Has 5+ years of recruitment experience in a fast-paced environment Experience in HR Administrations and Operations Strong organizational and time-management skills. Ability to adapt to and manage last-minute changes. Willing to take ownership across wide-ranging responsibilities. Ability to manage multiple priorities effectively. Impeccable attention to detail and the ability to learn quickly. Integrity and discretion while handling confidential information. Passion for staying on top of recruiting market trends, and constantly looking to enhance and evolve their strategic approach to hiring Direct knowledge and experience in sourcing from target companies Proven successful track record of producing outcomes by hitting sourcing targets, hiring goals, and exceeding expectations Bonus Points For Experience using Greenhouse ATS and Goodtime Experience within the SAAS/Tech Industry Experience hiring in APAC and/or EMEA Benefits and Perks Comprehensive Medical, Vision, and Dental Care Mental Wellness Benefit Generous Vacation Policy & Additional Company Holidays Enhanced Parental Leave Volunteer Time Off Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break *please note that benefits and perks for contract positions will vary* Culture Values Make Bold Bets: We choose courageous action over comfortable progress. Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes. One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone. Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations. Champion the Customer: We seek to deeply understand our customers' needs, ensuring their success is our north star. Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible. Why choose Mixpanel? We're a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel's pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you'll be helping the world's most innovative companies learn from their data so they can make better decisions. Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We've immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.
About Mixpanel Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions. Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, and Samsara, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all. About The Talent Acquisition Team Mixpanel's Talent Acquisition team is responsible for building a world-class organization while providing an exceptional candidate experience. We act as strategic partners to our executive team and senior leadership, providing guidance and advising on best practices around talent acquisition and cutting-edge recruiting strategies. About The Role As the Talent Acquisition Manager and People Representative in our Bangalore Office, you will play a key role in shaping Mixpanel’s growth. You'll be the sole People team representative in Bangalore, acting as our eyes and ears on the ground and fostering a strong local culture. Our Go-to-Market recruiting team focuses on supporting all of our global customer-facing roles, including but not limited to Sales, Customer Success, and Marketing. Working closely with business leaders, you will provide strategic partnership to effectively build talent pipelines from sourcing to closing. With your guidance and expertise, you will play an integral part in growing the GTM teams with a high bar of top talent, which will lead to Mixpanel achieving superior business results. This role is for you if you excel in candidate scheduling, prospecting, and collaboration with hiring partners. You will also contribute to projects that benefit the larger people organization. Responsibilities Schedule a high volume of interviews while working with multiple time zones. Candidate prospecting for a diverse set of talent leveraging LinkedIn Recruiter, Greenhouse CRM Campaigns, and out-of-the-box recruitment strategies Providing a world-class experience for prospective employees and internal clients Prepare and send offer letters and employment amendments to candidates. Contributing to Adhoc projects with the People Team and recruitment strategy. Acting as the primary People team representative in the Bangalore office, assisting with local HR inquiries and initiatives as needed. Create an exceptional, high-touch, "best in class" candidate experience from start to finish. Serve as the primary point of contact for candidates throughout the recruitment process, ensuring they have all necessary information. We're Looking For Someone Who Has 5+ years of recruitment experience in a fast-paced environment Experience in HR Administrations and Operations Strong organizational and time-management skills. Ability to adapt to and manage last-minute changes. Willing to take ownership across wide-ranging responsibilities. Ability to manage multiple priorities effectively. Impeccable attention to detail and the ability to learn quickly. Integrity and discretion while handling confidential information. Passion for staying on top of recruiting market trends, and constantly looking to enhance and evolve their strategic approach to hiring Direct knowledge and experience in sourcing from target companies Proven successful track record of producing outcomes by hitting sourcing targets, hiring goals, and exceeding expectations Bonus Points For Experience using Greenhouse ATS and Goodtime Experience within the SAAS/Tech Industry Experience hiring in APAC and/or EMEA Benefits And Perks Comprehensive Medical, Vision, and Dental Care Mental Wellness Benefit Generous Vacation Policy & Additional Company Holidays Enhanced Parental Leave Volunteer Time Off Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break please note that benefits and perks for contract positions will vary* Culture Values Make Bold Bets: We choose courageous action over comfortable progress. Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes. One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone. Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations. Champion the Customer: We seek to deeply understand our customers’ needs, ensuring their success is our north star. Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible. Why choose Mixpanel? We’re a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions. Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.
About Mixpanel Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions. Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, and Samsara, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all. About The Talent Acquisition Team Mixpanel's Talent Acquisition team is responsible for building a world-class organization while providing an exceptional candidate experience. We act as strategic partners to our executive team and senior leadership, providing guidance and advising on best practices around talent acquisition and cutting-edge recruiting strategies. About The Role As the Talent Acquisition Specialist and People Representative in our Bangalore Office, you will play a key role in shaping Mixpanel’s growth. You'll be the sole People team representative in Bangalore, acting as our eyes and ears on the ground and fostering a strong local culture. Our Go-to-Market recruiting team focuses on supporting all of our global customer-facing roles, including but not limited to Sales, Customer Success, and Marketing. Working closely with business leaders, you will provide strategic partnership to effectively build talent pipelines from sourcing to closing. With your guidance and expertise, you will play an integral part in growing the GTM teams with a high bar of top talent, which will lead to Mixpanel achieving superior business results. This role is for you if you excel in candidate scheduling, prospecting, and collaboration with hiring partners. You will also contribute to projects that benefit the larger people organization. Responsibilities Schedule a high volume of interviews while working with multiple time zones. Candidate prospecting for a diverse set of talent leveraging LinkedIn Recruiter, Greenhouse CRM Campaigns, and out-of-the-box recruitment strategies Providing a world-class experience for prospective employees and internal clients Prepare and send offer letters and employment amendments to candidates. Contributing to Adhoc projects with the People Team and recruitment strategy. Acting as the primary People team representative in the Bangalore office, assisting with local HR inquiries and initiatives as needed. Create an exceptional, high-touch, "best in class" candidate experience from start to finish. Serve as the primary point of contact for candidates throughout the recruitment process, ensuring they have all necessary information. We're Looking For Someone Who Has 5+ years of recruitment experience in a fast-paced environment Experience in HR Administrations and Operations Strong organizational and time-management skills. Ability to adapt to and manage last-minute changes. Willing to take ownership across wide-ranging responsibilities. Ability to manage multiple priorities effectively. Impeccable attention to detail and the ability to learn quickly. Integrity and discretion while handling confidential information. Passion for staying on top of recruiting market trends, and constantly looking to enhance and evolve their strategic approach to hiring Direct knowledge and experience in sourcing from target companies Proven successful track record of producing outcomes by hitting sourcing targets, hiring goals, and exceeding expectations Bonus Points For Experience using Greenhouse ATS and Goodtime Experience within the SAAS/Tech Industry Experience hiring in APAC and/or EMEA Benefits And Perks Comprehensive Medical, Vision, and Dental Care Mental Wellness Benefit Generous Vacation Policy & Additional Company Holidays Enhanced Parental Leave Volunteer Time Off Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break please note that benefits and perks for contract positions will vary* Culture Values Make Bold Bets: We choose courageous action over comfortable progress. Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes. One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone. Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations. Champion the Customer: We seek to deeply understand our customers’ needs, ensuring their success is our north star. Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible. Why choose Mixpanel? We’re a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions. Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.
About Mixpanel Mixpanel is an event analytics platform for builders who need answers from their data at their fingertipsno SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions. Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, and Samsara, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all. About The Support Team Mixpanel Support is a team of talented problem-solvers from diverse backgrounds. We care deeply about helping our customers be successful and enabling them to get value from their data. We are located all over the world in San Francisco, Barcelona, London, and Singapore. About The Role The right candidate is an avid learner, an advocate for customers, and a collaborative teammate. The main responsibility of a Support Engineer is to help users solve technical challenges and use Mixpanel to make impactful product decisions. Weve had team members focus on developing their technical skills to join the product and engineering teams, hone their customer-facing skills to become customer success managers or sales engineers as well as take on leadership roles in the Support organization. IMPORTANT: Saturdays is a required workday for this role. Responsibilities The core responsibility of a Support Engineer is to support our customers at every turn in the Mixpanel journey by providing answers to product questions, sharing best practices and debugging technical issues. You&aposll also develop your technical skills, collaborate with our Product team to improve our product, learn product analytics and mentor new team members. Become a Mixpanel product expert - you will help users understand our reports and features, help them use our APIs and SDKs, share best practices and resolve account issues Respond to customer inquiries via Zendesk email, chat, slack and phone calls Investigate and document bugs and feature requests to share with our Product and Engineering teams Provide feedback regarding internal support processes, product functionality and customer education resources to improve the customer experience Shape the product by regularly working closely with PMs, engineers, and designers to incorporate customer learnings into change We&aposre Looking For Someone Who Has Experience providing customer facing SAAS support (in customer support, professional services, technical account management or similar) Ability to communicate technical concepts effectively in a clear, friendly writing style Excellent problem solving and analytical skills Programming experience, understanding of web & mobile technologies and interacting with APIs Experience with debugging and collaborating with engineering to resolve complex technical issues, especially with JavaScript, Python, or mobile technologies Ability to be resourceful and resilient when faced with ambiguity and new challenges Dedication to developing expertise in a complex and constantly evolving product Interest and aptitude to develop technical skills and learn new technologies Experience providing SLA based support and/or dedicated support to strategic customers Available to work five days a week, including Saturdays. Bonus Points Experience with Mixpanel or other analytics tools Familiar with databases and cloud data warehouses like Google Cloud, Amazon Redshift, Microsoft Azure, Snowflake, Databricks, etc. Familiar with product analytics implementation methods like SDKs, Customer Data Platforms (CDPs), Event Streaming, Reverse ETL, etc. Benefits And Perks Comprehensive Medical, Vision, and Dental Care Mental Wellness Benefit Generous Vacation Policy & Additional Company Holidays Enhanced Parental Leave Volunteer Time Off Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break please note that benefits and perks for contract positions will vary* Culture Values Make Bold Bets: We choose courageous action over comfortable progress. Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes. One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone. Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations. Champion the Customer: We seek to deeply understand our customers needs, ensuring their success is our north star. Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible. Why choose Mixpanel Were a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanels pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means youll be helping the worlds most innovative companies learn from their data so they can make better decisions. Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matterour people, our customers, our partnersout of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. 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