Job Description Graphic Designer (Video Editing Motion Graphics Focus) Location: Kolkata/ Bangalore Founded in June 2016 and headquartered in Kolkata, Mihup is an Industry leading conversational intelligence platform for the automotive, banking finance, and consumer electronics sectors. Our team is composed of engineers, machine learning scientists, and product specialists from leading institutions. Our clients include global Fortune 500 clients, and we are on track for aggressive expansion in India and globally. Job Description: We are seeking a highly skilled and creative Senior Graphic Designer with a strong emphasis on video editing and motion graphics to join our dynamic team. As a Senior Designer, you will play a pivotal role in crafting visually stunning and impactful content that elevates our brand and engages our audience. Responsibilities: Conceptualization and Design:Collaborate with cross-functional teams to develop innovative design concepts that align with brand guidelines and project objectives. Create compelling visual narratives through motion graphics and animation. Design a wide range of marketing materials, including social media graphics, website banners, email templates, and print collateral. Video Production:Produce high-quality videos, including explainer videos, promotional videos, and social media content. Edit and assemble video footage, add visual effects, and incorporate sound design to enhance storytelling. Utilize advanced video editing techniques to create seamless and engaging video experiences. Motion Graphics:Design and animate motion graphics, titles, and transitions to enhance visual impact. Create dynamic and visually appealing animations that captivate the audience. Stay up-to-date with the latest trends and techniques in motion graphics. Team Leadership:Mentor and guide junior designers, providing constructive feedback and fostering a collaborative work environment. Manage multiple projects simultaneously, prioritize tasks, and meet tight deadlines. Oversee the quality and consistency of design deliverables. Requirements: 5+ years of experience in graphic design, with a strong focus on video editing and motion graphics. Expert proficiency in Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, After Effects, Figma). Strong understanding of design principles, typography, color theory, and storytelling techniques. Experience with video editing techniques, including cutting, splicing, and adding transitions. Proven ability to create visually stunning motion graphics and animations. Excellent communication and collaboration skills to work effectively with cross-functional teams. A keen eye for detail and a passion for creating innovative and engaging visual content. A strong portfolio showcasing a diverse range of design work, including video editing and motion graphics projects.
Job Description Associate Product Manager / Product Manager Location: Bangalore Who we are: Founded in 2016 and with offices in Kolkata and Bengaluru, MIHUP.AI is at the forefront of voice technology innovation with two dynamic product lines: Embedded Voice Assistants for Automotive & other Embedded Devices and Contact Center Analytics. Our solutions are already live with the top enterprises in both the domains. Our R&D teams are working on the cutting edge of AI/LLMs and Voice research and their applications. Voice AI is at the forefront of a lot of impact driven innovation that is happening right now and some of the best minds and top tier tech talent in the industry are helping us to shape that vision. We are backed by Accel Partners and Ideaspring Capital. Role Overview: The Product Manager/Associate Product Manager will help evolve our Voice Assistant product line for Automotive and other Embedded domains. This role focuses on refining current features, enhancing user experience, and integrating new technologies such as AI/LLMs/Agentic AIs. We value experience from technical product development, particularly in startup or agile settings, over traditional product roles in other sectors. Key Responsibilities: Responsibilities include but are not limited to the following - Product Enhancement: Work closely with engineering, design, and user research teams to improve the existing automotive voice assistant, using real-world & our OEM partner feedback to shape the product roadmap. Data-Driven Decisions: Analyze user data and feedback to identify areas for improvement and prioritize feature development. Feature Development: Collaborate with technical teams to define, develop, and test new features while ensuring smooth integration with existing systems. Documentation: Prepare and maintain clear documentation of product requirements, user stories, and progress updates. Market Awareness: Stay informed about developments in AI, LLMs, and related technologies, using these insights to guide product enhancements. Prototype Creation: Create prototypes by self in order to experiment and to guide/help engineers towards new ideas Education & Experience: Bachelor s degree in Engineering, Computer Science, or a related field. 2-3 years of experience as a Product Manager or Associate Product Manager. Experience in technical product development, especially within startup or agile environments, is highly valued. An MBA is a plus but previous hands-on experience working in a Product team focused on Technology driven products is considered more relevant. Key Skills: Basic familiarity with AI and LLM technologies. Good execution skills demonstrated by ability to manage and guide engineering teams Setup discipline for weekly cadence Experience in developing and iterating product features or prototype applications. Ability to interpret user data and feedback to inform product decisions. Understanding of design principles; exposure to voice UI or chatbot application design is a plus. Strong communication driven by ability to clearly articulate documents and guide teams A proactive mindset with the ability to manage multiple priorities in a fast-paced environment. Compensation: We offer competitive compensation packages as per or over market standards.
Job Description: SDE-1 (Backend) - Automotive AI Assistant Location: Bengaluru About us Founded in 2016 and with offices in Kolkata and Bengaluru, MIHUP.AI is at the forefront of voice technology innovation with two dynamic product lines: Embedded Voice Assistants for Automotive & other Embedded Devices and Contact Centre Analytics. Our clients include global Fortune 500 companies and we are on track for aggressive expansion in India and globally. Our R&D teams are working on the cutting edge of AI/LLMs and Voice research and their applications. Voice AI is at the forefront of a lot of impact driven innovation that is happening right now and some of the best minds and top tier tech talent in the industry are helping us to shape that vision. We are backed by Accel Partners, Ideaspring Capital and other marquee investors. About the Role As a Software Development Engineer 1 (SDE-1) , you will play an important role in building Mihup s scalable, secure, and multi-tenant cloud platform for Automotive. This platform powers the in-car voice based interactions powered by GenAI/LLMs. In this role, you will work alongside experienced engineers, product managers, and architects to build high-performance services capable of handling large volumes of concurrent voice queries and API calls. You will work with modern cloud technologies and gain hands-on experience with building scalable systems while solving real-world engineering challenges. This is a foundational role for someone looking to grow into a strong backend engineer, with exposure to design, coding, performance optimization, and collaborative product development . Key Problem Areas Scalable Backend Development: Build backend components capable of handling high-volume data efficiently. Integrating with Frontend Systems: Ensure seamless communication between backend APIs and frontend applications. Optimizing for Performance: Identify bottlenecks and improve system performance across latency, throughput, and resource utilization. Security & Data Protection: Build with a mindset of securing data at every level both in transit and at rest. Reusable Business Logic: Contribute to designing and developing reusable modules to support rapid product evolution. Key Responsibilities Work with product and engineering teams to understand product features and contribute to their backend implementation. Contribute to the full application lifecycle, with strong focus on coding, debugging, testing, and optimization. Develop, maintain, and integrate server-side logic with user-facing elements. Build reusable backend components and libraries to accelerate future development. Continuously improve application performance and scalability through profiling and optimization. Implement basic security and data protection measures in the backend. Take ownership of smaller modules or features and gradually ramp up to larger responsibilities. Expectations Bachelor s Degree in Computer Science or related field. 1 to 3 Years experience in Backend Development Experience with Python/Flask (or equivalent web frameworks). Good knowledge of design patterns and basic system design concepts. Working knowledge of SQL/NoSQL databases (e.g., Postgres, MongoDB, Redis). Familiarity with tools like RabbitMQ, Kafka, Ehcache, Memcache, Graffana is a plus. Familiarity with LLM agentic frameworks such as Langchain/LangGraph is a plus Exposure to Docker, Kubernetes or other container management tools is beneficial. Why This Role Matters This role is a launchpad for engineers who want to work on cutting-edge cloud-based backend systems, gain exposure to high-volume data processing, and be part of a fast-growing product journey at Mihup. It offers both learning and ownership , making it ideal for someone who wants to build technical depth while contributing meaningfully to business outcomes.
Job Description Delivery Head Location: Kolkata Who we are: Founded in June 2016, Mihup is an AI-powered conversation intelligence platform that provides real-time personalized insights to contact center agents to improve sales and customer experience - resulting in revenue growth, reduced customer churn, and improved brand image. Our team is composed of engineers, machine learning scientists, and product specialists from leading institutions. Our clients include global Fortune 500 companies, and we are on track for aggressive expansion in India and globally. We are backed by Accel Partners and Ideaspring Capital. Role Overview: Mihup is looking for a Delivery Head to lead the Delivery & Operations team. We need someone who is innovative and has a strong business acumen and is good at problem-solving. The ideal candidate would be self-motivated, creative, and detail oriented with experience/willingness to work in a fast-paced environment. The candidate should have strong understanding and experience of SaaS product delivery function and proven experience of end to end delivery management. Key Responsibilities: The responsibilities include but are not limited to the following Lead the delivery team in the implementation and deployment of Speech Analytics solutions according to client specifications and project timelines. Develop and execute strategic plans for efficient project management, resource allocation, and delivery processes to achieve client satisfaction and business objectives. Collaborate with cross-functional teams including Sales, Product Development, and Support to ensure seamless project execution and customer success. Provide leadership and guidance to the delivery team, fostering a culture of excellence, innovation, and continuous improvement. Monitor project progress, mitigate risks, and resolve any delivery-related issues to maintain project timelines and quality standards. Build and nurture strong client relationships, serving as a primary point of contact for project-related discussions and escalations. Drive performance metrics and KPIs to evaluate delivery performance, identify areas for improvement, and implement corrective actions as needed. Working independently with minimal direction. Key Skills: Excellent analytical and problem solving skills with strong business acumen. Able to distill complex information into simple and meaningful insights and messaging and building narratives Good knowledge and experience of SaaS product delivery functions. Excellent verbal and written communication skills Excellent attention to detail. Education & Experience: 5-7 years of experience of managing Delivery in a Software Product based company and particularly in the B2B SaaS domain. Proven track record of excellent and timely delivery of client requirements. Compensation: We offer competitive compensation packages as per or over market standards.
SDE-3 (Backend) - Automotive AI Assistant Location: Bengaluru About us Founded in 2016 and with offices in Kolkata and Bengaluru, MIHUP.AI is at the forefront of voice technology innovation with two dynamic product lines: Embedded Voice Assistants for Automotive & other Embedded Devices and Contact Centre Analytics. Our clients include global Fortune 500 companies and we are on track for aggressive expansion in India and globally. Our R&D teams are working on the cutting edge of AI/LLMs and Voice research and their applications. Voice AI is at the forefront of a lot of impact driven innovation that is happening right now and some of the best minds and top tier tech talent in the industry are helping us to shape that vision. We are backed by Accel Partners, Ideaspring Capital and other marquee investors. About the Role As a Software Development Engineer 1 (SDE-3) , you will work closely with engineering leaders, product managers, and cross-functional stakeholders to architect and build robust backend services that can process high-throughput, low-latency voice and API workloads at scale. You will lead critical components of the backend infrastructure, contribute to architectural decisions, and mentor junior engineers while maintaining a high-quality codebase. This is a strategic role for an engineer ready to drive engineering excellence and innovation in a product-driven environment. Key Problem Areas Distributed Systems Design: Architect and evolve backend systems to handle high concurrency and large-scale data processing with reliability and fault tolerance. API Scalability & Extensibility: Build API-first backends that are modular, performant, and easy to extend across product lines. Performance Engineering: Use profiling and observability tools to identify bottlenecks, optimize latency, throughput, and resource utilization. Security & Compliance: Implement and enforce security standards across services encryption, authentication, audit logging, and secure data flows. LLM & Conversational AI Integration: Design reusable modules that integrate with LLMs, agentic frameworks (LangChain, LangGraph), and other traditional NLU frameworks. Key Responsibilities Lead the design and implementation of large-scale backend systems, ensuring high availability and resilience. Own system components end-to-end from conception to deployment and monitoring in production environments. Collaborate with engineering and product teams to translate complex product requirements into clean technical solutions. Build foundational backend frameworks and reusable libraries for faster future development. Set best practices for coding, testing, CI/CD, documentation, and observability. Guide junior engineers via code reviews, mentoring, and design discussions. Integrate and optimize services for AI/ML pipelines, especially LLM-based or hybrid agentic architectures. Drive initiatives for infrastructure improvements, including containerization (Docker), orchestration (Kubernetes), and cloud deployments (AWS/GCP). Expectations Bachelor s or Master s degree in Computer Science or a related technical discipline. 6 to 8 years of experience building scalable backend systems and RESTful APIs. Proficiency in Python with deep experience in Flask, FastAPI, or similar frameworks. Solid understanding of backend architecture patterns microservices, event-driven systems, and hexagonal architecture. Strong experience working with relational and NoSQL databases (PostgreSQL, Redis, MongoDB). Familiarity with message brokers and event systems (RabbitMQ, Kafka). Experience with LLM integration and agentic frameworks like LangChain, LangGraph. Exposure to traditional conversational AI frameworks (Rasa, Dialogflow) and hybrid approaches is a plus Experience with Docker, Kubernetes, and CI/CD pipelines in cloud-native environments. Familiarity with observability tools (Grafana, Prometheus, ELK stack) and performance debugging techniques. Why This Role Matters This role is designed for engineers who want to build world-class backend infrastructure powering conversational AI products at scale. As a Senior Engineer, you ll play a key role in designing systems that directly impact end-user experiences and product velocity. You ll work on cutting-edge problems at the intersection of large-scale distributed systems, real-time voice processing, and AI integration while contributing to a high-performance engineering culture focused on innovation, autonomy, and delivery.