Introduction About Us Mercari is a Japan-based C2C marketplace company founded in 2013 with the mission to “Circulate all forms of value to unleash the potential in all people.” From being the first tech unicorn from Japan before its IPO in 2018 we have come a long way towards becoming a global player and continuously and diligently work towards our transformation journey with a strong focus on our mission. Since its inception, Mercari Group has worked to grow its services, investing in both our people and technology. Over time Mercari has expanded from being the top player in the C2C marketplace in Japan to new geographies like the U.S. We have also successfully launched new businesses such as Merpay, which is a mobile payment service platform with a vision to create a society where anyone can realize their dreams through a new ecosystem centered not only on payment service but also on credit. Today, Mercari Group is made up of multiple subsidiary businesses including logistics, B2C platform, blockchain, and sports team management. For our services to be utilized by people worldwide; however, there is still a mountain of work ahead of us. This endeavor naturally requires the capability of the best talent and minds, and that is exactly the reason for us to launch the India Center of Excellence. With your help, we will continue to take on the world stage and strive to grow into a successful global tech company. Our Culture To achieve our mission at Mercari, our organization and each of our employees share the same values and perspectives. Our individual guidelines for action are defined by our three values: Go Bold, All for One, and Be a Pro. Our organization is also shaped by our four foundations: Sustainability, Diversity & Inclusion, Trust & Openness, and Well-being for Performance. Regardless of how big Mercari gets, the culture will remain essential to achieving our mission and something we want to preserve throughout our organization. We invite you to read the “Mercari Culture Doc,” which summarizes the behaviors and mindset shared by Mercari and its employees. We continue to build an environment where all of our members of diverse backgrounds are accepted and recognized, and where they can thrive while holding dear to Mercari’s culture. Role As a Senior Recruiter, you will own our ongoing quest to discover talent, build a strong employment brand, and ensure great relationships with both candidates and stakeholders. You will create the recruiting strategy and drive execution. You will partner up with business stakeholders and work with them in closing monthly/quarterly/annual hiring requirements. You will also help in building a strong brand and support stakeholders in making the right recruiting decisions by providing necessary insights. Work Responsibilities What you will do As a Senior Recruiter, you will actively and boldly lead recruiting activities to help grow Mercari India Global Center of Excellence with members who are excited about taking on the challenges of making Mercari into a global marketplace. Specific responsibilities and expectations of this job include the following: Be an ambassador and effective spokesperson for Mercari - attract and hire the best talent in the industry Independently drive hiring needs for our engineering units end-to-end, and manage the entire lifecycle of recruitment, by closely collaborating with the Mercari India site lead, HRBP, relevant hiring managers and interviewers Develop and plan recruiting strategies around sourcing, branding, candidate experience and management and the global talent market Proactively execute sourcing strategies to engage and nurture the pipeline of passive talents, and take steps to approach people from diverse backgrounds Work with stakeholders to ensure smooth onboarding of new hires in Mercari Work with stakeholders to drive new employee engagement and internal/corporate branding Make use of data to improve the sourcing/hiring process as well as create a great candidate experience Below are tools used in work: G Suite (Google Sheets, Google Docs, Google Calendar, Google Meet, etc.) Slack Workable (ATS) LinkedIn Naukri GitHub, etc. Plus any other recruiting tools as you see fit - we can discuss Bold Challenges At Mercari, we offer a unique challenge of building a strong, scalable organization in a rapidly-changing industry and a competitive talent market. In this role, you will take on a great deal of responsibility, and your expertise and contribution will have a huge, positive impact on the company as a whole, where the need for great tech talent is imminent. At Mercari, all employees are expected to commit to recruiting activities, not just recruitment specialists. This culture provides an opportunity to propose and carry out robust initiatives involving diverse teams across regions - so your bold & proactive action towards optimal solutions will be appreciated. Requirements Minimum Requirements Shared belief in Mercari Group’s mission and values 7+ years or more relevant experience in recruiting work either in house or in an agency setup Substantial experience in a broad range of recruiting activities, such as direct sourcing, working with recruitment agencies, planning and carrying out hiring events, etc. Mindset of taking on bold challenges, acting fast, and learning from mistakes Experience leading initiatives and managing projects involving multiple stakeholders Flexibility and speed, enabling agile response to complex organization issues “Kaizen” or “improvement” mindset by making use of quantitative and qualitative recruitment data Preferred Requirements Experience in diverse recruiting activities, including hiring for a tech branch, or a start-up phase company Experience working in a diverse team Ability to identify/define the talent needed based on the current state of the organization and follow through with hiring that talent Experience with creative sourcing approaches outside of Linkedin & internal databases Experience negotiating with hiring managers/operation heads/CXO-level management Willingness to go the extra mile by proactively leading complex projects and initiatives Working Conditions Employment Status-Full-time Office -Bangalore Hybrid workstyle Employees will have to work for a minimum of three days a week in the office (with the specific days being determined by your Manager), leaving you flexibility to work remotely up to two days a week. Employees will be able to temporarily work from a location (within India) other than their main office for up to five business days per quarter. The goal here is to give everyone more flexibility around Festival and holiday travel. Please inform your respective manager at-least 2 weeks in advance. To build a strong & highly-engaged organization in India, we highly encourage everyone to work from our Bangalore offices, especially during the initial office setup phase. We will continue to review and update the policy to address future organizational needs. Work Hours Full flextime (no core time) *Flexible to choose working hours other than team common meetings
As a Corporate Engineering Senior Software Engineer at Mercari India, you will play a pivotal role in designing, developing, and optimizing internal systems to boost the efficiency and security of our global operations. This position goes beyond conventional software development, with a focus on IT process automation and enhancing security operations. Your main tasks will include streamlining business processes, strengthening security measures, and contributing to broader enhancements in our global IT and security framework. Collaboration with our IT and security teams in Japan and the US is essential for driving automation and streamlining efforts across the organization. You will drive fundamental improvements to IT operations and implement security best practices in collaboration with Mercari Japan IT and Security teams. Identifying bottlenecks and inefficiencies, along with designing and implementing effective solutions, will be key aspects of your role. Developing and maintaining automated systems to streamline repetitive tasks and ensure compliance with global standards will also be part of your responsibilities. Key Responsibilities also include staying updated on technological advancements and seeking opportunities to implement new solutions that propel the business forward. Additionally, you should have at least 5 years of experience in developing and maintaining large-scale IT and Security infrastructure, experience in cloud platforms like GCP, AWS, or Azure, proficiency in tools/automation development using Go, Python, or similar languages, and a Bachelor's or Master's degree in computer science or related field. Good problem-solving skills and the ability to troubleshoot and resolve issues independently are also required. Desired qualifications include team-leading/management experience, familiarity with Infrastructure as Code (IaC) tools like Terraform, experience with DevOps/DevSecOps in a cloud environment, and open-source software development experience. Conversational Japanese skills are a plus. Mercari India offers full-time employment in Bangalore with a flexible hybrid workstyle. The organization values high performance and professionalism, allowing each team to determine the work style that maximizes performance. Full flextime is provided, with the flexibility to choose working hours outside of team common meetings.,
Description About Us Mercari is a Japan-based C2C marketplace company founded in 2013 with the mission to “Create value in a global marketplace where anyone can buy & sell.” From being the first tech unicorn from Japan before its IPO in 2018 we have come a long way towards becoming a global player and continuously and diligently work towards our transformation journey with a strong focus on our mission. Since its inception, Mercari Group has worked to grow its services, investing in both our people and technology. Over time Mercari has expanded from being the top player in the C2C marketplace in Japan to new geographies like the U.S. We have also successfully launched new businesses such as Merpay, which is a mobile payment service platform with a vision to create a society where anyone can realize their dreams through a new ecosystem centered not only on payment service but also on credit. Today, Mercari Group is made up of multiple subsidiary businesses including logistics, B2C platform, blockchain, and sports team management. About Mercari India Established in Bangalore in 2022, Mercari India serves as a crucial technology hub for the Mercari Group. Leveraging the rich and diverse tech talent in India, we primarily collaborate closely with our development hub in Japan to drive engineering development for Mercari's applications. Having grown to an organization of approximately 80 members over about three years since its inception, Mercari India aims to evolve into an even stronger engineering organization that spearheads technological innovation for the entire group. This will be achieved by further enhancing our engineering capabilities and promoting AI initiatives that reflect India's cutting-edge technology and knowledge. Requirements Work Responsibilities The Product Management team within GCC (Global Capability Center) at Mercari plays a critical role in transforming how we support our users across markets. This team builds tools and customer experiences that are efficient, data-driven, and scalable. As the Manager of the GCC Product team, you will lead a small team of PMs while directly contributing to product development. You’ll be responsible for guiding the team’s roadmap, driving product quality, and ensuring strong cross-functional alignment and ownership. As the functional head of Product for GCC, you will shape vision, structure, and expansion strategy. What you will do Manage and mentor a team of Product Managers focused on Mercari’s products and services Define the vision and roadmap for the GCC’s product function, aligning with Mercari’s global strategy Lead execution across multiple cross-functional teams including engineering, design, operations, and data Drive structured prioritization frameworks to balance efficiency gains with user satisfaction Partner with senior stakeholders to continuously identify areas of impact and growth for GCC Establish clear goals, KPIs, and execution plans across initiatives Support hiring, onboarding, and capability development for the growing PM function Bold Challenges Build the GCC product development and governance practices from the ground up while maintaining delivery velocity Lay the foundations of a scalable product team and governance model with the aim to support Mecari’s future growth Navigate ambiguity and complex operational environments to identify high-leverage product bets Work across time zones, cultures, and languages to deliver a consistent customer experience at scale Transition from a player-coach role into eventual full ownership of the GCC Product function Required Experience Strong alignment with Mercari’s mission and values 13 + years of total experience, with at least 5 years in product management 5 + year of people management experience or significant informal mentorship responsibility Proven track record of shipping complex C2C, B2C or internal-facing products in fast-paced environments Experience working closely with engineering, design, and operations teams Solid understanding of agile methodologies and iterative product delivery Strong communication and stakeholder alignment skills in a matrixed environment Preferred Experience Experience building internal tools, customer service platforms, or operational systems Exposure to e-commerce businesses Experience working in or with Japanese companies or remote-first global teams Comfort working in multilingual settings or with international stakeholders Prior involvement in setting up product functions or scaling early product teams Business-level proficiency in Japanese. Language Requirements English: Business Level Japanese: Conversational (Nice to have) Employment Status Full-time Office Bangalore Hybrid workstyle We believe in high performance and professionalism. We work from office for 2 days/week and work from home 3 days/week To build a strong & highly-engaged organization in India, we highly encourage everyone to work from our Bangalore office, especially during the initial office setup phase We will continue to review and update the policy to address future organizational needs Work Hours Full flextime (no core time) *Flexible to choose working hours other than team common meetings
Description Introduction About Us Mercari is a Japan-based C2C marketplace company founded in 2013 with the mission to “Create value in a global marketplace where anyone can buy & sell.” From being the first tech unicorn from Japan before its IPO in 2018 we have come a long way towards becoming a global player and continuously and diligently work towards our transformation journey with a strong focus on our mission. Since its inception, Mercari Group has worked to grow its services, investing in both our people and technology. Over time Mercari has expanded from being the top player in the C2C marketplace in Japan to new geographies like the U.S. We have also successfully launched new businesses such as Merpay, which is a mobile payment service platform with a vision to create a society where anyone can realize their dreams through a new ecosystem centered not only on payment service but also on credit. Today, Mercari Group is made up of multiple subsidiary businesses including logistics, B2C platform, blockchain, and sports team management. For our services to be utilized by people worldwide; however, there is still a mountain of work ahead of us. This endeavor naturally requires the capability of the best talent and minds, and that is exactly the reason for us to launch the India Center of Excellence. With your help, we will continue to take on the world stage and strive to grow into a successful global tech company. Our Culture To achieve our mission at Mercari, our organization and each of our employees share the same values and perspectives. Our individual guidelines for action are defined by our three values: Go Bold, All for One, and Be a Pro. Our organization is also shaped by our four foundations: Sustainability, Diversity & Inclusion, Trust & Openness, and Well-being for Performance. Regardless of how big Mercari gets, the culture will remain essential to achieving our mission and something we want to preserve throughout our organization. We invite you to read the which summarizes the behaviors and mindset shared by Mercari and its employees. We continue to build an environment where all of our members of diverse backgrounds are accepted and recognized, and where they can thrive while holding dear to Mercari’s culture. Position Overview A QA Engineer is responsible for ensuring quality is built early on by working closely with the software engineers (SWEs) and unleashing their potential to achieve quality by following testing best practices. Additionally, achieving the best quality of software products by debugging them through the use of systematic tests. This includes developing and writing automated tests, defining test processes, creating software test plans and programs for testing. The QA engineer also analyzes and writes test standards and procedures, maintaining documentation of test results to assist in debugging and modification of the software. The engineer analyzes test results to ensure existing functionality and recommends corrective action. In case of any issues, they consult with development engineers to resolve the problems. Additionally, the engineer provides feedback in preparation of technical appraisals of programming languages, systems, and computation software. The ultimate goal is to develop, apply, and maintain quality standards for a company’s software products. Overall, the Software QA engineer is a critical role that helps ensure that the company's software products are of high quality, reliable, and meet customer satisfaction. Work Responsibilities Specific work responsibilities include: Developing and executing test cases and test plans to ensure that software is properly tested and approved based on business requirements. Identifying, documenting, and tracking defects and issues in the software and working with developers to resolve them. Collaborating with the development team to ensure that testing procedures are integrated with the software development process and are aligned with the company's overall product quality standards. Monitoring and reporting on software quality/testing metrics to ensure that development teams are meeting established goals and objectives. Continually improving quality control processes and procedures to increase efficiency and accuracy. Participating in the development of software products throughout its lifecycle - including design, development, testing, release, maintenance and support. Keeping abreast of emerging trends, technologies, and tools related to testing techniques and methods Communicating and working with product managers, developers, and other stakeholders to ensure that the product is meeting the necessary quality standards. Job Description What You Will Do As a QA Engineer at Mercari, you'll work on enhancing current app features and introducing new ones from the customer's point of view. Design and implement automated tests. Coach SWEs on testing best practices. Develop an “All for testing” mindset in development teams. Develop and improve processes for quality-assurance related activities. Review plans and specifications developed by product managers and provide feedback. Engage in quality assurance activities throughout the entire development process while working in a quality-focused, high-speed environment. Perform quality analysis using quantitative and qualitative data to suggest improvements to development teams You May Be a Good Fit If You Have a strong understanding of QA methodologies, tools, and processes. Can unleash development teams testing potential. Possess good analytical, problem-solving, and troubleshooting skills. Have experience working on testing frameworks and automation tools. Have an interest in exploring new technologies and approaches to testing. Have a strong attention to detail and can maintain accurate records of test results. Have good communication and interpersonal skills, with the ability to work collaboratively with stakeholders in various locations. Have experience working in an Agile development environment. Possess relevant technical skills and knowledge, such as programming languages and databases. Bold Challenges You will be responsible for quality assurance of the Mercari app, a marketplace platform with over 20 million monthly active users. Implement a mindset where quality assurance is engineering and teams responsibility Involved in tasks such as understanding customer issues, developing processes, analyzing data, and creating quality guidelines to assure overall development process quality. This role allows you to consider quality from the customer's perspective and build quality assurance from scratch. Requirements Required Experience 4-10 years of experience working in QA activities and automation. Experience in testing mobile applications, including test design, implementation, optimization, and test management. Creating/programming automated tests, for at least one of the following platforms: Android iOS Web Experience in effectively resolving issues and enhancing processes within your team. Communication, collaboration, and problem-solving in team environments. QA experience within an Agile Scrum-based development process. Preferred Experience Experience in using tools such as Jetpack Compose, XCUITest, Jest. Experience in backend/API testing and automation. Experience working in a CI/CD environment. Experience in web / smartphone apps / backend development. Experience in test tool selection and its development. Experience with e-commerce platforms and services. Experience in performance testing, security testing, and internationalization testing. Employment Status Full-time Benefits Office Bangalore Hybrid workstyle We believe in high performance and professionalism. Every team will decide the best work style (including remote work) that maximizes your performance. To build a strong & highly-engaged organization in India, we highly encourage everyone to work from our Bangalore offices, especially during the initial office setup phase. We will continue to review and update the policy to address future organizational needs. Work Hours Full flextime (no core time) *Flexible to choose working hours other than team common meetings