Introduction About Us Mercari is a Japan-based C2C marketplace company founded in 2013 with the mission to “Circulate all forms of value to unleash the potential in all people.” From being the first tech unicorn from Japan before its IPO in 2018 we have come a long way towards becoming a global player and continuously and diligently work towards our transformation journey with a strong focus on our mission. Since its inception, Mercari Group has worked to grow its services, investing in both our people and technology. Over time Mercari has expanded from being the top player in the C2C marketplace in Japan to new geographies like the U.S. We have also successfully launched new businesses such as Merpay, which is a mobile payment service platform with a vision to create a society where anyone can realize their dreams through a new ecosystem centered not only on payment service but also on credit. Today, Mercari Group is made up of multiple subsidiary businesses including logistics, B2C platform, blockchain, and sports team management. For our services to be utilized by people worldwide; however, there is still a mountain of work ahead of us. This endeavor naturally requires the capability of the best talent and minds, and that is exactly the reason for us to launch the India Center of Excellence. With your help, we will continue to take on the world stage and strive to grow into a successful global tech company. Our Culture To achieve our mission at Mercari, our organization and each of our employees share the same values and perspectives. Our individual guidelines for action are defined by our three values: Go Bold, All for One, and Be a Pro. Our organization is also shaped by our four foundations: Sustainability, Diversity & Inclusion, Trust & Openness, and Well-being for Performance. Regardless of how big Mercari gets, the culture will remain essential to achieving our mission and something we want to preserve throughout our organization. We invite you to read the “Mercari Culture Doc,” which summarizes the behaviors and mindset shared by Mercari and its employees. We continue to build an environment where all of our members of diverse backgrounds are accepted and recognized, and where they can thrive while holding dear to Mercari’s culture. Role As a Senior Recruiter, you will own our ongoing quest to discover talent, build a strong employment brand, and ensure great relationships with both candidates and stakeholders. You will create the recruiting strategy and drive execution. You will partner up with business stakeholders and work with them in closing monthly/quarterly/annual hiring requirements. You will also help in building a strong brand and support stakeholders in making the right recruiting decisions by providing necessary insights. Work Responsibilities What you will do As a Senior Recruiter, you will actively and boldly lead recruiting activities to help grow Mercari India Global Center of Excellence with members who are excited about taking on the challenges of making Mercari into a global marketplace. Specific responsibilities and expectations of this job include the following: Be an ambassador and effective spokesperson for Mercari - attract and hire the best talent in the industry Independently drive hiring needs for our engineering units end-to-end, and manage the entire lifecycle of recruitment, by closely collaborating with the Mercari India site lead, HRBP, relevant hiring managers and interviewers Develop and plan recruiting strategies around sourcing, branding, candidate experience and management and the global talent market Proactively execute sourcing strategies to engage and nurture the pipeline of passive talents, and take steps to approach people from diverse backgrounds Work with stakeholders to ensure smooth onboarding of new hires in Mercari Work with stakeholders to drive new employee engagement and internal/corporate branding Make use of data to improve the sourcing/hiring process as well as create a great candidate experience Below are tools used in work: G Suite (Google Sheets, Google Docs, Google Calendar, Google Meet, etc.) Slack Workable (ATS) LinkedIn Naukri GitHub, etc. Plus any other recruiting tools as you see fit - we can discuss Bold Challenges At Mercari, we offer a unique challenge of building a strong, scalable organization in a rapidly-changing industry and a competitive talent market. In this role, you will take on a great deal of responsibility, and your expertise and contribution will have a huge, positive impact on the company as a whole, where the need for great tech talent is imminent. At Mercari, all employees are expected to commit to recruiting activities, not just recruitment specialists. This culture provides an opportunity to propose and carry out robust initiatives involving diverse teams across regions - so your bold & proactive action towards optimal solutions will be appreciated. Requirements Minimum Requirements Shared belief in Mercari Group’s mission and values 7+ years or more relevant experience in recruiting work either in house or in an agency setup Substantial experience in a broad range of recruiting activities, such as direct sourcing, working with recruitment agencies, planning and carrying out hiring events, etc. Mindset of taking on bold challenges, acting fast, and learning from mistakes Experience leading initiatives and managing projects involving multiple stakeholders Flexibility and speed, enabling agile response to complex organization issues “Kaizen” or “improvement” mindset by making use of quantitative and qualitative recruitment data Preferred Requirements Experience in diverse recruiting activities, including hiring for a tech branch, or a start-up phase company Experience working in a diverse team Ability to identify/define the talent needed based on the current state of the organization and follow through with hiring that talent Experience with creative sourcing approaches outside of Linkedin & internal databases Experience negotiating with hiring managers/operation heads/CXO-level management Willingness to go the extra mile by proactively leading complex projects and initiatives Working Conditions Employment Status-Full-time Office -Bangalore Hybrid workstyle Employees will have to work for a minimum of three days a week in the office (with the specific days being determined by your Manager), leaving you flexibility to work remotely up to two days a week. Employees will be able to temporarily work from a location (within India) other than their main office for up to five business days per quarter. The goal here is to give everyone more flexibility around Festival and holiday travel. Please inform your respective manager at-least 2 weeks in advance. To build a strong & highly-engaged organization in India, we highly encourage everyone to work from our Bangalore offices, especially during the initial office setup phase. We will continue to review and update the policy to address future organizational needs. Work Hours Full flextime (no core time) *Flexible to choose working hours other than team common meetings
As a Corporate Engineering Senior Software Engineer at Mercari India, you will play a pivotal role in designing, developing, and optimizing internal systems to boost the efficiency and security of our global operations. This position goes beyond conventional software development, with a focus on IT process automation and enhancing security operations. Your main tasks will include streamlining business processes, strengthening security measures, and contributing to broader enhancements in our global IT and security framework. Collaboration with our IT and security teams in Japan and the US is essential for driving automation and streamlining efforts across the organization. You will drive fundamental improvements to IT operations and implement security best practices in collaboration with Mercari Japan IT and Security teams. Identifying bottlenecks and inefficiencies, along with designing and implementing effective solutions, will be key aspects of your role. Developing and maintaining automated systems to streamline repetitive tasks and ensure compliance with global standards will also be part of your responsibilities. Key Responsibilities also include staying updated on technological advancements and seeking opportunities to implement new solutions that propel the business forward. Additionally, you should have at least 5 years of experience in developing and maintaining large-scale IT and Security infrastructure, experience in cloud platforms like GCP, AWS, or Azure, proficiency in tools/automation development using Go, Python, or similar languages, and a Bachelor's or Master's degree in computer science or related field. Good problem-solving skills and the ability to troubleshoot and resolve issues independently are also required. Desired qualifications include team-leading/management experience, familiarity with Infrastructure as Code (IaC) tools like Terraform, experience with DevOps/DevSecOps in a cloud environment, and open-source software development experience. Conversational Japanese skills are a plus. Mercari India offers full-time employment in Bangalore with a flexible hybrid workstyle. The organization values high performance and professionalism, allowing each team to determine the work style that maximizes performance. Full flextime is provided, with the flexibility to choose working hours outside of team common meetings.,
Description About Us Mercari is a Japan-based C2C marketplace company founded in 2013 with the mission to “Create value in a global marketplace where anyone can buy & sell.” From being the first tech unicorn from Japan before its IPO in 2018 we have come a long way towards becoming a global player and continuously and diligently work towards our transformation journey with a strong focus on our mission. Since its inception, Mercari Group has worked to grow its services, investing in both our people and technology. Over time Mercari has expanded from being the top player in the C2C marketplace in Japan to new geographies like the U.S. We have also successfully launched new businesses such as Merpay, which is a mobile payment service platform with a vision to create a society where anyone can realize their dreams through a new ecosystem centered not only on payment service but also on credit. Today, Mercari Group is made up of multiple subsidiary businesses including logistics, B2C platform, blockchain, and sports team management. About Mercari India Established in Bangalore in 2022, Mercari India serves as a crucial technology hub for the Mercari Group. Leveraging the rich and diverse tech talent in India, we primarily collaborate closely with our development hub in Japan to drive engineering development for Mercari's applications. Having grown to an organization of approximately 80 members over about three years since its inception, Mercari India aims to evolve into an even stronger engineering organization that spearheads technological innovation for the entire group. This will be achieved by further enhancing our engineering capabilities and promoting AI initiatives that reflect India's cutting-edge technology and knowledge. Requirements Work Responsibilities The Product Management team within GCC (Global Capability Center) at Mercari plays a critical role in transforming how we support our users across markets. This team builds tools and customer experiences that are efficient, data-driven, and scalable. As the Manager of the GCC Product team, you will lead a small team of PMs while directly contributing to product development. You’ll be responsible for guiding the team’s roadmap, driving product quality, and ensuring strong cross-functional alignment and ownership. As the functional head of Product for GCC, you will shape vision, structure, and expansion strategy. What you will do Manage and mentor a team of Product Managers focused on Mercari’s products and services Define the vision and roadmap for the GCC’s product function, aligning with Mercari’s global strategy Lead execution across multiple cross-functional teams including engineering, design, operations, and data Drive structured prioritization frameworks to balance efficiency gains with user satisfaction Partner with senior stakeholders to continuously identify areas of impact and growth for GCC Establish clear goals, KPIs, and execution plans across initiatives Support hiring, onboarding, and capability development for the growing PM function Bold Challenges Build the GCC product development and governance practices from the ground up while maintaining delivery velocity Lay the foundations of a scalable product team and governance model with the aim to support Mecari’s future growth Navigate ambiguity and complex operational environments to identify high-leverage product bets Work across time zones, cultures, and languages to deliver a consistent customer experience at scale Transition from a player-coach role into eventual full ownership of the GCC Product function Required Experience Strong alignment with Mercari’s mission and values 13 + years of total experience, with at least 5 years in product management 5 + year of people management experience or significant informal mentorship responsibility Proven track record of shipping complex C2C, B2C or internal-facing products in fast-paced environments Experience working closely with engineering, design, and operations teams Solid understanding of agile methodologies and iterative product delivery Strong communication and stakeholder alignment skills in a matrixed environment Preferred Experience Experience building internal tools, customer service platforms, or operational systems Exposure to e-commerce businesses Experience working in or with Japanese companies or remote-first global teams Comfort working in multilingual settings or with international stakeholders Prior involvement in setting up product functions or scaling early product teams Business-level proficiency in Japanese. Language Requirements English: Business Level Japanese: Conversational (Nice to have) Employment Status Full-time Office Bangalore Hybrid workstyle We believe in high performance and professionalism. We work from office for 2 days/week and work from home 3 days/week To build a strong & highly-engaged organization in India, we highly encourage everyone to work from our Bangalore office, especially during the initial office setup phase We will continue to review and update the policy to address future organizational needs Work Hours Full flextime (no core time) *Flexible to choose working hours other than team common meetings
Description Introduction About Us Mercari is a Japan-based C2C marketplace company founded in 2013 with the mission to “Create value in a global marketplace where anyone can buy & sell.” From being the first tech unicorn from Japan before its IPO in 2018 we have come a long way towards becoming a global player and continuously and diligently work towards our transformation journey with a strong focus on our mission. Since its inception, Mercari Group has worked to grow its services, investing in both our people and technology. Over time Mercari has expanded from being the top player in the C2C marketplace in Japan to new geographies like the U.S. We have also successfully launched new businesses such as Merpay, which is a mobile payment service platform with a vision to create a society where anyone can realize their dreams through a new ecosystem centered not only on payment service but also on credit. Today, Mercari Group is made up of multiple subsidiary businesses including logistics, B2C platform, blockchain, and sports team management. For our services to be utilized by people worldwide; however, there is still a mountain of work ahead of us. This endeavor naturally requires the capability of the best talent and minds, and that is exactly the reason for us to launch the India Center of Excellence. With your help, we will continue to take on the world stage and strive to grow into a successful global tech company. Our Culture To achieve our mission at Mercari, our organization and each of our employees share the same values and perspectives. Our individual guidelines for action are defined by our three values: Go Bold, All for One, and Be a Pro. Our organization is also shaped by our four foundations: Sustainability, Diversity & Inclusion, Trust & Openness, and Well-being for Performance. Regardless of how big Mercari gets, the culture will remain essential to achieving our mission and something we want to preserve throughout our organization. We invite you to read the which summarizes the behaviors and mindset shared by Mercari and its employees. We continue to build an environment where all of our members of diverse backgrounds are accepted and recognized, and where they can thrive while holding dear to Mercari’s culture. Position Overview A QA Engineer is responsible for ensuring quality is built early on by working closely with the software engineers (SWEs) and unleashing their potential to achieve quality by following testing best practices. Additionally, achieving the best quality of software products by debugging them through the use of systematic tests. This includes developing and writing automated tests, defining test processes, creating software test plans and programs for testing. The QA engineer also analyzes and writes test standards and procedures, maintaining documentation of test results to assist in debugging and modification of the software. The engineer analyzes test results to ensure existing functionality and recommends corrective action. In case of any issues, they consult with development engineers to resolve the problems. Additionally, the engineer provides feedback in preparation of technical appraisals of programming languages, systems, and computation software. The ultimate goal is to develop, apply, and maintain quality standards for a company’s software products. Overall, the Software QA engineer is a critical role that helps ensure that the company's software products are of high quality, reliable, and meet customer satisfaction. Work Responsibilities Specific work responsibilities include: Developing and executing test cases and test plans to ensure that software is properly tested and approved based on business requirements. Identifying, documenting, and tracking defects and issues in the software and working with developers to resolve them. Collaborating with the development team to ensure that testing procedures are integrated with the software development process and are aligned with the company's overall product quality standards. Monitoring and reporting on software quality/testing metrics to ensure that development teams are meeting established goals and objectives. Continually improving quality control processes and procedures to increase efficiency and accuracy. Participating in the development of software products throughout its lifecycle - including design, development, testing, release, maintenance and support. Keeping abreast of emerging trends, technologies, and tools related to testing techniques and methods Communicating and working with product managers, developers, and other stakeholders to ensure that the product is meeting the necessary quality standards. Job Description What You Will Do As a QA Engineer at Mercari, you'll work on enhancing current app features and introducing new ones from the customer's point of view. Design and implement automated tests. Coach SWEs on testing best practices. Develop an “All for testing” mindset in development teams. Develop and improve processes for quality-assurance related activities. Review plans and specifications developed by product managers and provide feedback. Engage in quality assurance activities throughout the entire development process while working in a quality-focused, high-speed environment. Perform quality analysis using quantitative and qualitative data to suggest improvements to development teams You May Be a Good Fit If You Have a strong understanding of QA methodologies, tools, and processes. Can unleash development teams testing potential. Possess good analytical, problem-solving, and troubleshooting skills. Have experience working on testing frameworks and automation tools. Have an interest in exploring new technologies and approaches to testing. Have a strong attention to detail and can maintain accurate records of test results. Have good communication and interpersonal skills, with the ability to work collaboratively with stakeholders in various locations. Have experience working in an Agile development environment. Possess relevant technical skills and knowledge, such as programming languages and databases. Bold Challenges You will be responsible for quality assurance of the Mercari app, a marketplace platform with over 20 million monthly active users. Implement a mindset where quality assurance is engineering and teams responsibility Involved in tasks such as understanding customer issues, developing processes, analyzing data, and creating quality guidelines to assure overall development process quality. This role allows you to consider quality from the customer's perspective and build quality assurance from scratch. Requirements Required Experience 4-10 years of experience working in QA activities and automation. Experience in testing mobile applications, including test design, implementation, optimization, and test management. Creating/programming automated tests, for at least one of the following platforms: Android iOS Web Experience in effectively resolving issues and enhancing processes within your team. Communication, collaboration, and problem-solving in team environments. QA experience within an Agile Scrum-based development process. Preferred Experience Experience in using tools such as Jetpack Compose, XCUITest, Jest. Experience in backend/API testing and automation. Experience working in a CI/CD environment. Experience in web / smartphone apps / backend development. Experience in test tool selection and its development. Experience with e-commerce platforms and services. Experience in performance testing, security testing, and internationalization testing. Employment Status Full-time Benefits Office Bangalore Hybrid workstyle We believe in high performance and professionalism. Every team will decide the best work style (including remote work) that maximizes your performance. To build a strong & highly-engaged organization in India, we highly encourage everyone to work from our Bangalore offices, especially during the initial office setup phase. We will continue to review and update the policy to address future organizational needs. Work Hours Full flextime (no core time) *Flexible to choose working hours other than team common meetings
Description About Us Mercari is a Japan-based C2C marketplace company founded in 2013 with the mission to Create value in a global marketplace where anyone can buy & sell. From being the first tech unicorn from Japan before its IPO in 2018 we have come a long way towards becoming a global player and continuously and diligently work towards our transformation journey with a strong focus on our mission. Since its inception, Mercari Group has worked to grow its services, investing in both our people and technology. Over time Mercari has expanded from being the top player in the C2C marketplace in Japan to new geographies like the U.S. We have also successfully launched new businesses such as Merpay, which is a mobile payment service platform with a vision to create a society where anyone can realize their dreams through a new ecosystem centered not only on payment service but also on credit. Today, Mercari Group is made up of multiple subsidiary businesses including logistics, B2C platform, blockchain, and sports team management. About Mercari India Established in Bangalore in 2022, Mercari India serves as a crucial technology hub for the Mercari Group. Leveraging the rich and diverse tech talent in India, we primarily collaborate closely with our development hub in Japan to drive engineering development for Mercari's applications. Having grown to an organization of approximately 80 members over about three years since its inception, Mercari India aims to evolve into an even stronger engineering organization that spearheads technological innovation for the entire group. This will be achieved by further enhancing our engineering capabilities and promoting AI initiatives that reflect India's cutting-edge technology and knowledge. Requirements Work Responsibilities The Product Management team within GCC (Global Capability Center) at Mercari plays a critical role in transforming how we support our users across markets. This team builds tools and customer experiences that are efficient, data-driven, and scalable. As the Manager of the GCC Product team, you will lead a small team of PMs while directly contributing to product development. You'll be responsible for guiding the team's roadmap, driving product quality, and ensuring strong cross-functional alignment and ownership. As the functional head of Product for GCC, you will shape vision, structure, and expansion strategy. What you will do Manage and mentor a team of Product Managers focused on Mercari's products and services Define the vision and roadmap for the GCC's product function, aligning with Mercari's global strategy Lead execution across multiple cross-functional teams including engineering, design, operations, and data Drive structured prioritization frameworks to balance efficiency gains with user satisfaction Partner with senior stakeholders to continuously identify areas of impact and growth for GCC Establish clear goals, KPIs, and execution plans across initiatives Support hiring, onboarding, and capability development for the growing PM function Bold Challenges Build the GCC product development and governance practices from the ground up while maintaining delivery velocity Lay the foundations of a scalable product team and governance model with the aim to support Mecari's future growth Navigate ambiguity and complex operational environments to identify high-leverage product bets Work across time zones, cultures, and languages to deliver a consistent customer experience at scale Transition from a player-coach role into eventual full ownership of the GCC Product function Required Experience Strong alignment with Mercari's mission and values 13 + years of total experience, with at least 5 years in product management 5 + year of people management experience or significant informal mentorship responsibility Proven track record of shipping complex C2C, B2C or internal-facing products in fast-paced environments Experience working closely with engineering, design, and operations teams Solid understanding of agile methodologies and iterative product delivery Strong communication and stakeholder alignment skills in a matrixed environment Preferred Experience Experience building internal tools, customer service platforms, or operational systems Exposure to e-commerce businesses Experience working in or with Japanese companies or remote-first global teams Comfort working in multilingual settings or with international stakeholders Prior involvement in setting up product functions or scaling early product teams Business-level proficiency in Japanese. Language Requirements English: Business Level Japanese: Conversational (Nice to have) Employment Status Full-time Office Bangalore Hybrid workstyle We believe in high performance and professionalism. We work from office for 2 days/week and work from home 3 days/week To build a strong & highly-engaged organization in India, we highly encourage everyone to work from our Bangalore office, especially during the initial office setup phase We will continue to review and update the policy to address future organizational needs Work Hours Full flextime (no core time) *Flexible to choose working hours other than team common meetings
Description Introduction About Us Mercari is a Japan-based C2C marketplace company founded in 2013 with the mission to Create value in a global marketplace where anyone can buy & sell. From being the first tech unicorn from Japan before its IPO in 2018 we have come a long way towards becoming a global player and continuously and diligently work towards our transformation journey with a strong focus on our mission. Since its inception, Mercari Group has worked to grow its services, investing in both our people and technology. Over time Mercari has expanded from being the top player in the C2C marketplace in Japan to new geographies like the U.S. We have also successfully launched new businesses such as Merpay, which is a mobile payment service platform with a vision to create a society where anyone can realize their dreams through a new ecosystem centered not only on payment service but also on credit. Today, Mercari Group is made up of multiple subsidiary businesses including logistics, B2C platform, blockchain, and sports team management. For our services to be utilized by people worldwide; however, there is still a mountain of work ahead of us. This endeavor naturally requires the capability of the best talent and minds, and that is exactly the reason for us to launch the India Center of Excellence. With your help, we will continue to take on the world stage and strive to grow into a successful global tech company. Our Culture To achieve our mission at Mercari, our organization and each of our employees share the same values and perspectives. Our individual guidelines for action are defined by our three values: Go Bold, All for One, and Be a Pro. Our organization is also shaped by our four foundations: Sustainability, Diversity & Inclusion, Trust & Openness, and Well-being for Performance. Regardless of how big Mercari gets, the culture will remain essential to achieving our mission and something we want to preserve throughout our organization. We invite you to read the which summarizes the behaviors and mindset shared by Mercari and its employees. We continue to build an environment where all of our members of diverse backgrounds are accepted and recognized, and where they can thrive while holding dear to Mercari's culture. Position Overview A QA Engineer is responsible for ensuring quality is built early on by working closely with the software engineers (SWEs) and unleashing their potential to achieve quality by following testing best practices. Additionally, achieving the best quality of software products by debugging them through the use of systematic tests. This includes developing and writing automated tests, defining test processes, creating software test plans and programs for testing. The QA engineer also analyzes and writes test standards and procedures, maintaining documentation of test results to assist in debugging and modification of the software. The engineer analyzes test results to ensure existing functionality and recommends corrective action. In case of any issues, they consult with development engineers to resolve the problems. Additionally, the engineer provides feedback in preparation of technical appraisals of programming languages, systems, and computation software. The ultimate goal is to develop, apply, and maintain quality standards for a company's software products. Overall, the Software QA engineer is a critical role that helps ensure that the company's software products are of high quality, reliable, and meet customer satisfaction. Work Responsibilities Specific work responsibilities include: Developing and executing test cases and test plans to ensure that software is properly tested and approved based on business requirements. Identifying, documenting, and tracking defects and issues in the software and working with developers to resolve them. Collaborating with the development team to ensure that testing procedures are integrated with the software development process and are aligned with the company's overall product quality standards. Monitoring and reporting on software quality/testing metrics to ensure that development teams are meeting established goals and objectives. Continually improving quality control processes and procedures to increase efficiency and accuracy. Participating in the development of software products throughout its lifecycle - including design, development, testing, release, maintenance and support. Keeping abreast of emerging trends, technologies, and tools related to testing techniques and methods Communicating and working with product managers, developers, and other stakeholders to ensure that the product is meeting the necessary quality standards. Job Description What You Will Do As a QA Engineer at Mercari, you'll work on enhancing current app features and introducing new ones from the customer's point of view. Design and implement automated tests. Coach SWEs on testing best practices. Develop an All for testing mindset in development teams. Develop and improve processes for quality-assurance related activities. Review plans and specifications developed by product managers and provide feedback. Engage in quality assurance activities throughout the entire development process while working in a quality-focused, high-speed environment. Perform quality analysis using quantitative and qualitative data to suggest improvements to development teams You May Be a Good Fit If You Have a strong understanding of QA methodologies, tools, and processes. Can unleash development teams testing potential. Possess good analytical, problem-solving, and troubleshooting skills. Have experience working on testing frameworks and automation tools. Have an interest in exploring new technologies and approaches to testing. Have a strong attention to detail and can maintain accurate records of test results. Have good communication and interpersonal skills, with the ability to work collaboratively with stakeholders in various locations. Have experience working in an Agile development environment. Possess relevant technical skills and knowledge, such as programming languages and databases. Bold Challenges You will be responsible for quality assurance of the Mercari app, a marketplace platform with over 20 million monthly active users. Implement a mindset where quality assurance is engineering and teams responsibility Involved in tasks such as understanding customer issues, developing processes, analyzing data, and creating quality guidelines to assure overall development process quality. This role allows you to consider quality from the customer's perspective and build quality assurance from scratch. Requirements Required Experience 4-10 years of experience working in QA activities and automation. Experience in testing mobile applications, including test design, implementation, optimization, and test management. Creating/programming automated tests, for at least one of the following platforms: Android iOS Web Experience in effectively resolving issues and enhancing processes within your team. Communication, collaboration, and problem-solving in team environments. QA experience within an Agile Scrum-based development process. Preferred Experience Experience in using tools such as Jetpack Compose, XCUITest, Jest. Experience in backend/API testing and automation. Experience working in a CI/CD environment. Experience in web / smartphone apps / backend development. Experience in test tool selection and its development. Experience with e-commerce platforms and services. Experience in performance testing, security testing, and internationalization testing. Employment Status Full-time Benefits Office Bangalore Hybrid workstyle We believe in high performance and professionalism. Every team will decide the best work style (including remote work) that maximizes your performance. To build a strong & highly-engaged organization in India, we highly encourage everyone to work from our Bangalore offices, especially during the initial office setup phase. We will continue to review and update the policy to address future organizational needs. Work Hours Full flextime (no core time) *Flexible to choose working hours other than team common meetings
Introduction About Us Mercari is a Japan-based C2C marketplace company founded in 2013 with the mission to “Create value in a global marketplace where anyone can buy & sell.” From being the first tech unicorn from Japan before its IPO in 2018 we have come a long way towards becoming a global player and continuously and diligently work towards our transformation journey with a strong focus on our mission. Since its inception, Mercari Group has worked to grow its services, investing in both our people and technology. Over time Mercari has expanded from being the top player in the C2C marketplace in Japan to new geographies like the U.S. We have also successfully launched new businesses such as Merpay, which is a mobile payment service platform with a vision to create a society where anyone can realize their dreams through a new ecosystem centered not only on payment service but also on credit. Today, Mercari Group is made up of multiple subsidiary businesses including logistics, B2C platform, blockchain, and sports team management. For our services to be utilized by people worldwide; however, there is still a mountain of work ahead of us. This endeavor naturally requires the capability of the best talent and minds, and that is exactly the reason for us to launch the India Center of Excellence. With your help, we will continue to take on the world stage and strive to grow into a successful global tech company. Our Culture To achieve our mission at Mercari, our organization and each of our employees share the same values and perspectives. Our individual guidelines for action are defined by our four values: Go Bold, All for One, Be a Pro and Move Fast. Our organization is also shaped by our four foundations: Sustainability, Diversity & Inclusion, Trust & Openness, and Well-being for Performance. Regardless of how big Mercari gets, the culture will remain essential to achieving our mission and something we want to preserve throughout our organization. We invite you to read the which summarizes the behaviors and mindset shared by Mercari and its employees. We continue to build an environment where all of our members of diverse backgrounds are accepted and recognized, and where they can thrive while holding dear to Mercari’s culture. Work Responsibilities Machine learning engineers working in the Recommendation domain develop the functions and services of the marketplace app Mercari through the development and maintenance of machine learning systems like Recommender systems while leveraging necessary infrastructure and companywide platform tools. Mercari is actively applying advanced machine learning technology to provide a more convenient, safer, and more enjoyable marketplace. Machine learning engineers use the cloud and Kubernetes to operate and improve machine learning systems. Bold Challenges We are looking for people who are interested in our services, mission, and values, and want to work where engineers can go bold, use the latest technology, make autonomous decisions, and take on challenges at a rapid pace. Develop and optimize machine learning algorithms and models to enhance recommendation system to improve discovery experience of users Collaborate with cross-functional teams and product stakeholders to gather requirements, design solutions, and implement features that improve user engagement Conduct data analysis and experimentation with large-scale data sets to identify patterns, trends, and insights that drive the refinement of recommendation algorithms Utilize machine learning frameworks and libraries to deploy scalable and efficient recommendation solutions. Monitor system performance and conduct A/B testing to evaluate the effectiveness of features. Continuously research and stay updated on advancements in AI/machine learning techniques and recommend innovative approaches to enhance recommendation capabilities. Requirements Minimum Requirements Over 2-4 years of professional experience in end-to-end development of large-scale ML systems in production Strong experience demonstrating development and delivery of end-to-end machine learning solutions starting from experimentation to deploying models, including backend engineering and MLOps, in large scale production systems. Experience using common machine learning frameworks (e.g., TensorFlow, PyTorch) and libraries (e.g., scikit-learn, NumPy, pandas) Deep understanding of machine learning and software engineering fundamentals Basic knowledge and skills related to monitoring system, logging, and common operations in production environment Communication skills to carry out projects in collaboration with multiple teams and stakeholders Preferred skills Experience developing Recommender systems utilizing large-scale data sets Basic knowledge of enterprise search systems and related stacks (e.g. ELK) Functional development and bug fixing skills necessary to improve system performance and reliability Experience with technology such as Docker and Kubernetes Experience with cloud platforms (AWS, GCP, Microsoft Azure, etc.) Microservice development and operation experience with Docker and Kubernetes Utilizing deep learning models/LLMs in production Experience in publications at top-tier peer-reviewed conferences or journals Employment Status Full-time Office Bangalore Hybrid workstyle We believe in high performance and professionalism. We work from office for 2 days/week and work from home 3 days/week To build a strong & highly-engaged organization in India, we highly encourage everyone to work from our Bangalore office, especially during the initial office setup phase We will continue to review and update the policy to address future organizational needs Work Hours Full flextime (no core time) *Flexible to choose working hours other than team common meetings
Role Overview: As a Technical Program Manager on the AI Taskforce at Mercari, you will play a crucial role in leading AI initiatives. Your responsibilities will include driving the creation of a foundational Generative AI platform, managing programs to enhance productivity within the organization, and ensuring the successful integration of AI capabilities into both product development and internal workflows. You will be instrumental in accelerating Mercari's growth and innovation through the strategic implementation of AI technologies. Key Responsibilities: - End-to-End Integration Leadership: Manage complex GenAI integration programs from inception to deployment, focusing on rapid prototyping, testing, and full-scale implementation across Mercari. - AI Platform Roadmapping: Collaborate with engineering and product leaders to define the strategic roadmap for AI platforms, emphasizing standardized, secure, and scalable infrastructure. - Cross-Functional Orchestration: Serve as a liaison between the AI Taskforce and internal teams, facilitating the seamless adoption of new AI capabilities in both the Mercari app and internal developer workflows. - Operational Governance Programs: Lead initiatives to establish robust compliance, security, and ethical frameworks for responsible AI use, ensuring safety and reliability in integrations. - Enablement and Adoption: Develop and execute training programs to support internal teams in effectively leveraging AI platforms and tools, providing clear documentation and support channels. - Risk & Dependency Management: Proactively identify and mitigate risks related to model performance, cost, data security, and vendor dependencies. Qualifications Required: Minimum Requirements: - Bachelors or Masters degree in Computer Science, Engineering, a related technical field, or equivalent practical experience. - 5-10 years of experience in technical program management, with a proven track record of shipping complex software. - Deep understanding of the modern Software Development Lifecycle (SDLC) and agile methodologies. Preferred Skills: - Direct program management experience in the AI/ML domain, especially with Generative AI or LLMs. Familiarity with concepts like RAG and fine-tuning. - Experience managing programs related to developer tools, engineering productivity, platform engineering, or DevOps. - Familiarity with cloud platforms (GCP, AWS) and containerization technologies (Docker, Kubernetes). - Experience with programs focused on systematic model evaluation and ensuring Responsible AI principles. - Passion for improving developer experience and empathy for engineers as your customer. Benefits: - Employment Status: Full-time - Office: Bangalore - Hybrid workstyle: Work from the office 2 days/week and work from home 3 days/week. - Flexible work hours with no core time requirement. - Encouraged to work from the Bangalore office during the initial setup phase to build a strong organization in India.,
Description About Us Mercari is a Japan-based C2C marketplace company founded in 2013 with the mission to Create value in a global marketplace where anyone can buy & sell. From being the first tech unicorn from Japan before its IPO in 2018 we have come a long way towards becoming a global player and continuously and diligently work towards our transformation journey with a strong focus on our mission. Since its inception, Mercari Group has worked to grow its services, investing in both our people and technology. Over time Mercari has expanded from being the top player in the C2C marketplace in Japan to new geographies like the U.S. We have also successfully launched new businesses such as Merpay, which is a mobile payment service platform with a vision to create a society where anyone can realize their dreams through a new ecosystem centered not only on payment service but also on credit. Today, Mercari Group is made up of multiple subsidiary businesses including logistics, B2C platform, blockchain, and sports team management .For our services to be utilized by people worldwide; however, there is still a mountain of work ahead of us. This endeavor naturally requires the capability of the best talent and minds, and that is exactly the reason for us to launch the India Center of Excellence. With your help, we will continue to take on the world stage and strive to grow into a successful global tech company. Our Culture To achieve our mission at Mercari, our organization and each of our employees share the same values and perspectives. Our individual guidelines for action are defined by our four values: Go Bold, All for One, Be a Pro and Move Fast. Our organization is also shaped by our four foundations: Sustainability, Diversity & Inclusion, Trust & Openness, and Well-being for Performance. Regardless of how big Mercari gets, the culture will remain essential to achieving our mission and something we want to preserve throughout our organization. We invite you to read the which summarizes the behaviors and mindset shared by Mercari and its employees. We continue to build an environment where all of our members of diverse backgrounds are accepted and recognized, and where they can thrive while holding dear to Mercari's culture. About Our Team The AI Taskforce is a central, high-impact team dedicated to leveraging cutting-edge AI to solve Mercari's most significant challenges. We operate on two fronts: building core AI platform services (using LLMs, RAG, etc.) that the entire company can build upon, and optimizing our own Software Development Lifecycle (SDLC) to create a smarter, faster, and more effective engineering organization. We focus on: GenAI Integration: Deploying and scaling existing foundational models to solve business challenges. Infrastructure & Governance: Building and managing a secure, scalable platform for the deployment, monitoring, and governance of Gen AI. Enablement & Adoption: Empowering internal teams with the training, standardized APIs, and documentation needed to leverage AI effectively. GenAI Integration: Deploying and scaling existing foundational models to solve business challenges. Work Responsibilities As a Technical Program Manager on our AI Taskforce, you will lead our most critical AI initiatives. This role has a powerful dual mandate: first, you will drive the creation of a foundational Generative AI platform, built by integrating best-in-class services, that enables product teams to ship revolutionary features to millions of users. Second, you will turn that same AI capability inward, managing programs that fundamentally improve the productivity of every member at Mercari. You will be the central coordinator for our AI strategy, ensuring the timely delivery of complex projects that accelerate both our product and our people. Bold Challenges: End-to-End Integration Leadership: Manage the full lifecycle of complex GenAI integration programsfrom rapid prototyping and testing to full-scale deployment and iteration across Mercari. Operational Governance Programs: Lead initiatives to establish and enforce robust compliance, security, and ethical frameworks for responsible AI use, ensuring our integrations are safe and reliable. Enablement and Adoption: Develop and execute programs aimed at training and supporting internal teams, driving successful adoption of our AI platforms and tools through clear documentation and support channels. Risk & Dependency Management: Proactively identify and mitigate risks related to model performance, cost, data security, and vendor dependencies GenAI Integration: Deploying and scaling existing foundational models to solve business challenges. AI Platform Roadmapping: Partner with engineering and product leaders to define the strategic roadmap for our AI platforms, focusing on creating standardized, secure, and scalable AI infrastructure. Cross-Functional Orchestration: Act as the key liaison between the AI Taskforce and all internal teams. Drive the seamless adoption of new AI capabilities into both the Mercari app and our internal developer workflows. Requirements Minimum Requirements Bachelor's or Master's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience. 5-10 years of experience in technical program management, with a proven track record of shipping complex software. A deep understanding of the modern Software Development Lifecycle (SDLC) and agile methodologies. Preferred Skills Direct program management experience in the AI/ML domain, especially with Generative AI or LLMs. You understand concepts like RAG and fine-tuning. Experience managing programs related to developer tools, engineering productivity, platform engineering, or DevOps. Familiarity with cloud platforms (GCP, AWS) and containerization technologies (Docker, Kubernetes). Experience with programs focused on systematic model evaluation and ensuring Responsible AI principles. A passion for improving developer experience and a strong sense of empathy for engineers as your customer. Benefits Employment Status: Full-time Office: Bangalore Hybrid workstyle: We believe in high performance and professionalism. We work from the office 2 days/week and work from home 3 days/week. To build a strong & highly-engaged organization in India, we highly encourage everyone to work from our Bangalore office, especially during the initial office setup phase. We will continue to review and update the policy to address future organizational needs. Work Hours: Full flextime (no core time). Flexible to choose working hours other than team common meetings.
Requirements About Us Mercari is a Japan-based C2C marketplace company founded in 2013 with the mission to Create value in a global marketplace where anyone can buy & sell. From being the first tech unicorn from Japan before its IPO in 2018 we have come a long way towards becoming a global player and continuously and diligently work towards our transformation journey with a strong focus on our mission. Since its inception, Mercari Group has worked to grow its services, investing in both our people and technology. Over time Mercari has expanded from being the top player in the C2C marketplace in Japan to new geographies like the U.S. We have also successfully launched new businesses such as Merpay, which is a mobile payment service platform with a vision to create a society where anyone can realize their dreams through a new ecosystem centered not only on payment service but also on credit. Today, Mercari Group is made up of multiple subsidiary businesses including logistics, B2C platform, blockchain, and sports team management. For our services to be utilized by people worldwide; however, there is still a mountain of work ahead of us. This endeavor naturally requires the capability of the best talent and minds, and that is exactly the reason for us to launch the India Center of Excellence. With your help, we will continue to take on the world stage and strive to grow into a successful global tech company. Our Culture To achieve our mission at Mercari, our organization and each of our employees share the same values and perspectives. Our individual guidelines for action are defined by our three values: Go Bold, All for One, and Be a Pro and Move fast. Our organization is also shaped by our four foundations: Sustainability, Diversity & Inclusion, Trust & Openness, and Well-being for Performance. Regardless of how big Mercari gets, the culture will remain essential to achieving our mission and something we want to preserve throughout our organization. We invite you to read the Mercari Culture Doc, which summarizes the behaviors and mindset shared by Mercari and its employees. We continue to build an environment where all of our members of diverse backgrounds are accepted and recognized, and where they can thrive while holding dear to Mercari's culture. Work Responsibilities Engineering managers are committed to creating organizational structures and solving organizational issues, creating a place where engineers can play more active roles. Mercari's engineering organization has members from a variety of backgrounds. By managing teams with diversified experiences, nationalities, cultures, etc., they are responsible for drawing out the potential of teams and individuals and producing greater results. The main components of the role are as follows: Recruiting, training, goal setting, evaluation, and providing feedback to engineers Maximizing the results of engineer members and supporting career their growth Assigning engineers to projects and supporting the communication needed to carry them out Problem-solving for the engineering organization as well as proposing and executing growth strategies Planning and implementation of in-house events to deepen understanding of expertise and organization Engineering Culture Tech Stack Bold Challenges We are looking for people that are interested in our services, mission, and values, and want to work where engineers can go bold, use the latest technology, make autonomous decisions, and take on challenges at a rapid pace. People with enthusiasm and empathy to lead and manage several teams. Minimum Requirements Shared understanding and belief in Mercari Group's mission and values Experience in Software development At least 3 years of experience as an Engineering Manager along with people management. Experience developing and operating large-scale products Project management experience Coordinating with multiple stakeholders Helping and reviewing technical decisions of tech leads Preferred Requirements Designing the architecture of an entire system Managing a multicultural team Hiring engineers (application screening, interviewing, direct recruiting, event hosting, etc.) Strong experience in one of the following: Backend: Design, development, and operation of APIs using Go or PHP Machine Learning: ML modeling or development experience with ML systems Data Engineering : Architecture and development of large scale data/BI on cloud platforms, ETL (ie. DBT, Dataform, Informatica, Talend) and BI (Looker, Tableau, PowerBI) Knowledge of and experience with databases (RDBMS/NoSQL), networks, linux, monitoring systems, logging, operations, and SLO/SLA Development and operation using microservices architecture Cloud development experience (preferably GCP or AWS) Understanding of UI development OSS contribution experience / familiarity with the OSS community Employment Status Full-time Benefits Office Bangalore Hybrid workstyle We believe in high performance and professionalism. We work from office for 2 days/week and work from home 3 days/week To build a strong & highly-engaged organization in India, we highly encourage everyone to work from our Bangalore office, especially during the initial office setup phase We will continue to review and update the policy to address future organizational needs Work Hours Full flextime (no core time) *Flexible to choose working hours other than team common meetings