Medical / Surgical Product Field Sales Representative

Position

Field Sales Representative

Department

Sales & Marketing

Job Location

Guindy, Pallavaram, & Tambaram

Job Type

Full-Time

Job Summary

We are looking for a motivated and customer-focused Field Sales Representative for our products including medical, surgical, diagnostic, and healthcare products to hospitals, clinics, laboratories, doctors, surgeons, nursing homes, and healthcare institutions in the Guindy to Tambaram belt.

The candidate will be responsible for daily visits to hospitals, nursing homes, diagnostic centers, laboratories and achieve monthly sales targets.

Key Responsibilities

. Sales & Business Development

· Achieve assigned monthly, quarterly, and annual sales targets.

· Identify and develop new customers and business opportunities.

· Promote and sell medical, surgical, diagnostic, and related healthcare products.

· Visit hospitals, clinics, laboratories, nursing homes, and healthcare institutions regularly.

· Generate leads and convert prospects into customers.

· Prepare quotations and coordinate with the internal team for order processing.

· Follow up on quotations, purchase orders, deliveries, and payments.

2. Customer Relationship Management

· Build and maintain strong professional relationships with doctors, surgeons, hospital administrators, purchase departments, pharmacists, laboratory personnel, and other healthcare professionals.

· Understand customer requirements and recommend suitable products.

· Conduct regular customer visits and follow-ups.

· Handle customer queries and coordinate with the concerned departments for timely resolution.

3. Product Promotion & Demonstration

· Develop good technical and commercial knowledge of assigned products.

· Explain product features, benefits, specifications, and applications to customers.

· Conduct product demonstrations and support product trials when required.

· Assist healthcare professionals during product evaluations and demonstrations.

· Keep customers updated about new products, product improvements, and company offerings.

4. Hospital & Institutional Sales

· Develop relationships with key hospitals and healthcare institutions.

· Coordinate with purchase, stores, biomedical, nursing, laboratory, and user departments as applicable.

· Track tenders, enquiries, purchase requirements, and institutional opportunities.

· Participate in product presentations and institutional meetings.

· Support the team in tender documentation and commercial negotiations when required.

5. Market & Competitor Information

· Monitor market trends and customer requirements.

· Collect information regarding competitor products, pricing, offers, and market activities.

· Provide regular market feedback to the Sales Manager.

· Identify opportunities for introducing new products in the assigned territory.

6. Sales Reporting

· Maintain accurate daily customer visit reports.

· Submit weekly and monthly sales reports.

· Maintain records of leads, enquiries, quotations, orders, and pending payments.

· Update customer and sales information regularly.

7. Coordination & After-Sales Support

· Coordinate with logistics, purchase, service, accounts, and other internal teams to ensure smooth order execution.

· Follow up on product delivery and installation wherever applicable.

· Coordinate customer complaints and service requirements with the concerned team.

· Ensure a high level of customer satisfaction.

Required Qualifications

· Diploma / Bachelor's degree in Science, Pharmacy, Nursing, or a related field.

· Candidates with relevant medical/surgical sales experience will be preferred.

· Freshers with good communication skills and a strong interest in medical sales may also be considered.

Required Skills

· Good communication and interpersonal skills.

· Strong sales and negotiation skills.

· Ability to build relationships with healthcare professionals.

· Good presentation and product demonstration skills.

· Basic understanding of medical and surgical products.

· Good follow-up and customer-handling skills.

· Ability to work independently and as part of a team.

· Willingness to travel within the assigned territory.

· Basic knowledge of MS Office and sales reporting tools.

Experience

Preferred: 1–3 years of experience in medical, surgical, diagnostic, pharmaceutical, or healthcare product sales.

Candidates with experience handling hospitals, surgeons, doctors, laboratories, purchase departments, or institutional customers will have an added advantage.

Key Performance Indicators (KPIs)

· Achievement of monthly and annual sales targets.

· New customer acquisition.

· Revenue and order generation.

· Customer visit and coverage.

· Conversion of enquiries into orders.

· Collection/payment follow-up.

· Customer retention and relationship management.

· Product-wise sales performance.

· Market development within the assigned territory.

Candidate Profile

The ideal candidate should be:

· Target-oriented and self-motivated.

· Professional and confident while interacting with healthcare professionals.

· Willing to travel extensively within the assigned territory.

· Good at building long-term customer relationships.

· Proactive in identifying new business opportunities.

· Capable of understanding and explaining technical product information.

· Strong in follow-up and execution.

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Application Question(s):

• Do you have a two-wheeler?
• Are you residing in Chennai?

Location:

• Tambaram, Chennai, Tamil Nadu (Preferred)

Work Location: On the road