Study Conduct Manager Bengaluru East,Karnataka,India 6 years Not disclosed Remote Full Time

Medable's mission is to get effective therapies to patients faster. We provide an end-to-end, cloud-based platform with a flexible suite of tools that allows patients, healthcare providers, clinical research organizations and pharmaceutical sponsors to work together as a team in clinical trials. Our solutions enable more efficient clinical research, more effective healthcare delivery, and more accurate precision and predictive medicine. Our target audiences are patients, providers, principal investigators, and innovators who work in healthcare and life sciences. Our vision is to accelerate the path to human discovery and medical cures. We are passionate about driving innovation and empowering consumers. We are proactive, collaborative, self-motivated learners, committed, bold and tenacious. We are dedicated to making this world a healthier place. Responsibilities Monitor the overall health of assigned clinical trials during the study conduct phase, ensuring projects meet operational, technical, and client expectations. Track issues raised through helpdesk and technical support teams, ensuring timely resolution in compliance with established SLAs and escalating as needed. Identify and analyze trends in site and participant activity, sharing actionable insights with clients to improve study outcomes and operational efficiency. Manages project scope, timelines and financial oversight, including submitting and approving timecards (as applicable) and ensuring the project remains within budget. Maintain critical project documentation, including risk logs, decision logs, and meeting minutes, ensuring all records are accurate, up-to-date, and audit-ready. Manage financial and contractual aspects of the study, including budget tracking, monitoring scope changes, and supporting contract amendments as necessary. Conduct regular reviews of project metrics and progress, proactively identifying potential risks or deviations and developing mitigation plans to ensure study continuity. Serve as the primary point of contact for study conduct-related updates, fostering transparent communication with clients and internal stakeholders. Collaborate with cross-functional teams, including tech support, data management, and client operations, to ensure alignment on study objectives and resolution of operational challenges. Organize and lead periodic client meetings, providing updates on study health, issue resolution, and operational insights while ensuring alignment with client expectations. Drive process improvement initiatives by analyzing lessons learned and incorporating feedback from clients, sites, and participants into future study conduct practices. Other duties as assigned. Experience 6+ years of experience or a combination of education and experience in clinical trial management or a related operational role within the healthcare or software industry. Proven ability to manage the study conduct phase for multiple simultaneous projects, balancing operational demands and strategic oversight. Experience in issue tracking, SLA adherence, and working with helpdesk or technical support teams. Knowledge of clinical trial lifecycle phases and regulatory compliance requirements. Familiarity with electronic Clinical Outcome Assessments (eCOA), Decentralized Clinical Trials (DCT), and related mobile health technologies. Strong understanding of site and participant engagement challenges during study conduct phases. Skills Operational Excellence: Ability to manage multiple studies simultaneously, ensuring consistency and high-quality delivery across projects. Problem-Solving: Proactive in identifying and resolving operational challenges to maintain study health and client satisfaction. Documentation and Organization: Exceptional attention to detail in maintaining risk logs, meeting minutes, and other critical documentation. Client-Focused Communication: Skilled in presenting insights and updates to clients, fostering trust and partnership. Technical Acumen: Familiarity with project tracking tools, helpdesk systems, and data visualization for trend analysis. Education, Certifications, Licenses Bachelor’s degree in Life Sciences, Health Informatics, or related field. Certifications in project management (e.g., PMP) or clinical research (e.g., ACRP, SOCRA) are a plus. Travel Requirements Limited travel may be required to support client or operational needs. At Medable, we believe that our team of Medaballers is our greatest asset. That is why we are committed to your personal and professional well-being. Our rewards are more than just benefits - they demonstrate our commitment to providing an inclusive, healthy and rewarding experience for all our team members. Flexible Work Remote from the start, we believe in a flexible employee experience Compensation Competitive base salaries Annual performance-based bonus Stock options for employees, aligning personal achievements to Medable's success Health and Wellness Comprehensive medical, dental, and vision insurance coverage Carrot Fertility Program Health Saving Accounts (HSA) and Flexible Spending Accounts (FSA) Wellness program (Mental, Physical and Financial) Recognition Peer-to-peer recognition program, celebrating achievements and milestones Community Involvement Volunteer time off to support causes you care about Medable is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or would like to request an accommodation due to a disability, please contact us at hr@medable.com. Show more Show less

Director of Product Management greater bengaluru area 8 years None Not disclosed On-site Full Time

Medable's mission is to get effective therapies to patients faster. We provide an end-to-end, cloud-based platform with a flexible suite of tools that allows patients, healthcare providers, clinical research organizations and pharmaceutical sponsors to work together as a team in clinical trials. Our solutions enable more efficient clinical research, more effective healthcare delivery, and more accurate precision and predictive medicine. Our target audiences are patients, providers, principal investigators, and innovators who work in healthcare and life sciences. Our vision is to accelerate the path to human discovery and medical cures. We are passionate about driving innovation and empowering consumers. We are proactive, collaborative, self-motivated learners, committed, bold and tenacious. We are dedicated to making this world a healthier place. Director, Product Management About The Job Medable endeavors to revolutionize clinical trials through the integration of digital technologies and an AI-first approach. Our primary objective is to enhance access to treatment and accelerate research capabilities, thereby facilitating more rapid cures and improved health outcomes. Confronted with contemporary health challenges, we embrace our distinctive role as a leading innovator within the clinical trial domain. We are looking for a director of product management that likes to solve hard problems. Our directors of product management play a key role in designing solutions that are valuable (our customers choose to buy or use), viable (the solution works within the many constraints of the heavily regulated clinical trial industry), usable (sites and participants can figure out how to use) and feasible (our engineers have the skills and technology to implement a globalized solutions). This role is accountable for ensuring the solution is both valuable and viable. You collaborate with your engineering lead and design lead to gain an understanding of dependencies required from other product teams and identify risks upfront. Engages in collaborative conversations with users, stakeholders, customers, engineering leads, and designers that focuses on problems and outcomes. This role must collaborate closely with their product designer and engineers to discover effective solutions, and then work together to deliver those solutions to market. While we empower our product teams to figure out the best solutions to the problems that need to be solved, we also hold those teams accountable to the results. Shipping is necessary, but not sufficient. We look for product managers that are not afraid of signing up for results, even when this means you have to work through others to achieve the necessary results. You will balance short-term goals and long-term vision, prioritizing problems to provide a competitive advantage to support business opportunities. In this role, you will be responsible for overseeing the development and management of a digital platform that enables the delivery of life science products and services to customers with an AI first approach. You will be the driving force behind the platform's product strategy and roadmap, working with cross-functional teams to ensure that the platform is aligned with the needs of the business and its customers. This role requires a deep understanding of the life sciences industry, as well as experience in product management and digital platforms. You will own all enterprise experience activities from user management to core administration functions on a SaaS Platform. Engineering Leads are responsible for the technical dependency, however, the director of product management should facilitate and understand these dependencies. This job, as with the other roles on the product team, is an individual contributor role. You will need to be able to influence your teammates, as well as colleagues, stakeholders, and key executives, through your use of data and logic. Necessary Qualifications Bachelor’s degree or MBA in computer science, engineering, management information systems, or related field 8+ years of experience in product management, with a focus on digital platforms and/or life sciences products/services Deep understanding of the life sciences industry and its products and services, including regulatory requirements and market trends Experience working with cross-functional teams to develop and launch successful products Strong analytical skills, with experience using data to inform product decisions Excellent communication skills, with the ability to communicate complex technical concepts to both technical and non-technical stakeholders Experience working in an agile development environment Strong project management skills, with the ability to manage multiple projects and priorities simultaneously Demonstrated ability to work in a fast-paced, dynamic environment and deliver results under tight deadlines Diverse Perspectives We know that innovation thrives on product teams where diverse points of view come together. As such, we explicitly seek people that bring diverse life experiences, educational backgrounds, cultures, and work experiences. Please be prepared to share with us how your perspective will bring something unique and valuable to our product teams. At Medable, we believe that our team of Medaballers is our greatest asset. That is why we are committed to your personal and professional well-being. Our rewards are more than just benefits - they demonstrate our commitment to providing an inclusive, healthy and rewarding experience for all our team members. Flexible Work Hybrid from day one – we believe in creating a truly flexible employee experience Compensation Competitive base salary packages Annual performance-based bonuses Employee stock options – aligning your success with Medable’s growth Health & Wellness Comprehensive health insurance coverage for you and your family Inclusive parental leave policy for non-birthing parents Recognition Peer-to-peer recognition programs to celebrate achievements and milestones Community Involvement Volunteer time off to support causes that matter to you Medable is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or would like to request an accommodation due to a disability, please contact us at hr@medable.com.

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