Job
Description
Position Overview: The Master Trainer Behavioural & Soft Skills is responsible for designing, developing, and delivering high-impact training programs to enhance employees' and learners' soft skills, leadership abilities, and behavioural competencies. This role requires expertise in adult learning methodologies, instructional design, and facilitation techniques to improve communication, leadership, teamwork, and customer service skills. Key Responsibilities: Training Design & Delivery Develop and deliver engaging training programs on behavioural and soft skills, including communication, emotional intelligence, leadership, time management, conflict resolution, and teamwork. Use blended learning techniques, including virtual training, e-learning modules, and in-person workshops. Customize training content to align with organizational goals and learner needs. Content Development Guiding the content team to create structured training material, facilitator guides, e-learning content, and job aids. Update training materials based on industry trends and best practices. Design assessments and feedback mechanisms to measure training effectiveness. Trainer Development & Coaching Mentor and coach trainers, faculty, and employees to improve their facilitation skills. Conduct Train-the-Trainer (TTT) programs to ensure consistency in delivery. Provide ongoing feedback and support to trainers and facilitators. Stakeholder Management Collaborate with business leaders, HR, and learning & development teams to identify skill gaps and training needs. Work with clients to customize training solutions for corporate learners. Ensure alignment of training programs with business objectives. Evaluation & Reporting Assess the impact of training through feedback, assessments, and key performance indicators (KPIs). Analyse training effectiveness and suggest improvements based on data insights. Prepare reports and presentations for senior management. Industry Research & Innovation Stay updated on the latest learning trends, behavioural science, and corporate training methodologies. Integrate new technologies and innovative techniques into training delivery. Experiment with gamification, simulations, and case studies to enhance learning experiences. Qualifications & Experience: Bachelors/Masters degree in Business, Psychology, HR, Organizational Behaviour, or related fields. Certification in training methodologies like NLP, DISC, or similar would be an advantage. 12+ years of experience in corporate training, learning & development, or facilitation. Proven expertise in soft skills training, leadership development, and coaching. Strong knowledge of instructional design and adult learning principles. Key Skills & Competencies: Excellent facilitation and presentation skills. Strong interpersonal and communication skills. Ability to engage and inspire learners. Analytical and problem-solving mindset. Adaptability to different learning environments and audiences. Work Environment & Travel: The role may involve frequent travel to different locations for training sessions. Hybrid or remote delivery of training programs may be required.
