Martvalley IT Services ( AI Experts )

3 Job openings at Martvalley IT Services ( AI Experts )
Technical Support Executive – Manufacturing Execution System (MES) Software Noida,Uttar Pradesh,India 2 years None Not disclosed Remote Full Time

Number of Positions: 3 Experience Required: 0–2 Years Salary: ₹15,000 – ₹20,000 per month 👉 Position Overview We are looking for dedicated and technically sound individuals to join our team as Technical Support Executives for Manufacturing Execution System (MES) software. This role focuses on supporting clients in the effective use, troubleshooting, and ongoing performance of MES software. Ideal candidates will possess strong technical aptitude, good communication skills, and the ability to understand and support manufacturing operations through software tools. 👉 Key Responsibilities 1️⃣ Provide first-level technical support for MES software via phone, email, or remote access. 2️⃣ Diagnose and resolve software-related issues including configuration errors, user difficulties, and data integration concerns. 3️⃣ Log, track, and manage support tickets; ensure timely resolution in line with defined Service Level Agreements (SLAs). 4️⃣ Assist users with software navigation, report generation, and best practices in system usage. 5️⃣ Coordinate with internal teams such as development, QA, and implementation for escalations or feature enhancements. 6️⃣ Maintain detailed documentation of issues, solutions, and system changes. 7️⃣ Support software installation, updates, and configuration at client locations or remotely. 8️⃣ Deliver professional and timely communication to ensure high client satisfaction. Required Qualifications & Skills ▪️Graduate in Computer Science, IT, or a related technical discipline. ▪️0–2 years of experience in software/application support, ideally in industrial or enterprise systems. ▪️Understanding of MES workflows and related software environments. ▪️Familiarity with SQL databases, Windows operating systems, and remote support tools. ▪️Strong problem-solving and communication skills. ▪️Ability to manage multiple support cases and prioritize tasks effectively. Preferred Qualifications - B.Tech / BCA / MCA or Diploma in Computer Science / IT. - Prior experience in supporting MES or ERP software is highly desirable. - Certifications or training in MES, ERP, or related industrial software are a plus. - Exposure to manufacturing environments or shop floor processes is beneficial.

Technical Support Executive – Manufacturing Execution System (MES) Software noida,uttar pradesh,india 2 years None Not disclosed Remote Full Time

Job Title: Technical Support Executive – Manufacturing Execution System (MES) Software Number of Positions: 2 Location: Noida Sector 10 / Client Sites across Delhi NCR Employment Type: FullTime Experience Required: 0–2 Years Department: Technical Support / Customer Success Salary: ₹15,000 – ₹20,000 per month Position Overview We are looking for dedicated and technically sound individuals to join our team as Technical Support Executives for Manufacturing Execution System (MES) Software. This role is focused on supporting clients in the effective use, troubleshooting, and ongoing performance of MES software. Ideal candidates will possess strong technical aptitude, good communication skills, and the ability to understand and support manufacturing operations through software tools. Key Responsibilities • Provide first level technical support for Manufacturing Execution System software via phone, email, or remote access. • Diagnose and resolve software related issues including configuration errors, user difficulties, and data integration concerns. • Log, track, and manage support tickets; ensure timely resolution in line with defined Service Level Agreements (SLAs). • Assist users with software navigation, report generation, and best practices in system usage. • Coordinate with internal teams such as development, QA, and implementation for escalations or feature enhancements. • Maintain detailed documentation of issues, solutions, and system changes. • Support software installation, updates, and configuration at client locations or remotely. • Deliver professional and timely communication to ensure high client satisfaction. Required Qualifications & Skills • Graduate in Computer Science, IT, or a related technical discipline. • 0–2 years of experience in software/application support, ideally in industrial or enterprise systems. • Understanding of Manufacturing Execution System workflows and related software environments. • Familiarity with SQL databases, Windows operating systems, and remote support tools. • Strong problem solving and communication skills. • Ability to manage multiple support cases and prioritize tasks effectively. Preferred Qualifications • B.Tech / BCA / MCA or Diploma in Computer Science / IT. • Prior experience in supporting Manufacturing Execution System or ERP software is highly desirable. • Certifications or training in MES, ERP, or related industrial software are a plus. • Exposure to manufacturing environments or shop floor processes is beneficial.

IoT Developer noida,uttar pradesh,india 5 years None Not disclosed On-site Full Time

Job Title: IoT Developer Company: Martvalley Online Pvt. Ltd. Location: Noida Experience: 2–5 Years Employment Type: FullTime Job Description Martvalley Services is seeking a skilled and motivated IoT Developer to design, develop, and deploy end to end IoT solutions for smart infrastructure, industrial automation, and AI driven applications. The ideal candidate will work closely with hardware, software, and AI teams to build scalable, secure, and high performance IoT systems. Key Responsibilities Design and develop IoT architectures including device firmware, gateways, and cloud integration Develop and integrate applications for sensor data collection, processing, and visualization Work with communication protocols such as MQTT, HTTP/HTTPS, CoAP, Modbus, and REST APIs Integrate IoT devices with cloud platforms (AWS IoT, Azure IoT Hub, GCP, or private cloud) Implement device provisioning, authentication, OTA updates, and monitoring Collaborate with AI/ML teams to enable realtime analytics and intelligent automation Ensure data security, encryption, and compliance across IoT ecosystems Perform testing, debugging, deployment, and performance optimization of IoT solutions Prepare technical documentation and support deployment and maintenance activities Technical Skills & Requirements Strong experience in IoT application development Proficiency in C/C++, Python, or Node.js Experience with embedded systems (ESP32, Arduino, Raspberry Pi, STM32, etc.) Hands on experience with sensor integration and edge devices Knowledge of cloud IoT platforms and message brokers Experience with databases (SQL/NoSQL, time series databases) Familiarity with Linuxbased environments Understanding of networking concepts and IoT security best practices