MARQA

Job Title: Retail Sales Associate, Lab Diamond Jewellery Location: Lajpat Nagar, Delhi 110024, and Other Locations (Gurugram) Job Type: Full-time Experience: Minimum 2 years in diamond jewellery retail Languages Required: Fluent in English & Hindi About Us We are a new-age luxury Lab Diamond Jewellery brand redefining elegance and craftsmanship for the modern Indian consumer. Our collections blend tradition with contemporary design, offering a personalized shopping experience that celebrates individuality. At MARQA, we are friends first. Job Overview We are seeking a dynamic Retail Sales Associate with a passion for luxury jewellery and an eye for detail. The ideal candidate will have prior experience in diamond jewellery retail, excellent communication skills, and a customer-first approach. Key Responsibilities Client Engagement: Greet customers warmly, understand their preferences, and provide personalized recommendations. Product Knowledge: Maintain deep knowledge of diamonds, gold, and jewellery trends to educate and guide customers in their purchase journey. Sales & Upselling: Achieve and exceed sales targets through consultative selling, cross-selling, and upselling techniques. Store Operations: Assist in inventory management, display setup, and maintaining store aesthetics as per brand guidelines. Billing & Documentation: Handle invoicing, certifications, and other necessary documentation with precision. Customer Relationship Management: Build and nurture long-term relationships with clients, ensuring high levels of retention and repeat business. Key Requirements Minimum 2 years of experience in diamond jewellery retail sales. Strong communication skills in both English & Hindi. Additional regional languages are a plus. Well-groomed, presentable, and confident with a strong sense of aesthetics. Target-driven mindset with a passion for delivering exceptional customer service. Tech-savvy – comfortable using POS systems, CRM tools, and digital catalogues. Understanding of jewellery certification (GIA, IGI, etc.) and basic diamond grading knowledge. Ability to work in a fast-paced retail environment and handle multiple customers efficiently. Perks & Benefits Competitive salary + attractive incentives on sales. Exclusive staff discounts on jewellery. Training & growth opportunities within the company. A vibrant and professional work environment with a fast-growing brand. Join us and be a part of a brand that celebrates brilliance, both in jewellery and in people. To apply, send your CV to +91 9256255625 / marqa.india@gmail.com or visit our store.