E-commerce Operations Assistant Digipundit

0.0 years

0 Lacs

mumbai, maharashtra, india

On-site

Job Title: E-Commerce Operations Assistant Location: Mumbai / Malad West Type: Full-time About the Role We are looking for a detail-oriented and proactive Operations Assistant to support our day-to-day e-commerce operations . You'll be closely involved in the backend of running an online storefrom working with vendors and updating stock to preparing orders for shipment. This role is perfect for someone who wants to understand how e-commerce really works behind the scenes and grow in the world of online retail. Freshers are welcome if you're organized, eager to learn, and excited to be part of a growing digital-first brand, we'd love to have you on board! Key Responsibilities Vendor & Supply ...

Posted 6 days ago

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Customer Care Executive MetaSpace

0.0 years

0 Lacs

noida, uttar pradesh, india

On-site

Customer Communication The core responsibilities for the job include the following: Handle customer queries received through calls, emails, chats, and social media. Respond promptly and professionally to ensure customer satisfaction. Order And Complaint Handling Assist customers with order status, returns, replacements, and delivery issues. Raise complaint tickets for damaged, delayed, or missing orders. Follow up with courier or marketplace teams until issue resolution. Marketplace Support Manage customer messages and feedback on Amazon, Flipkart, Meesho, Myntra, etc. Maintain positive ratings by ensuring timely and polite responses. Record Keeping Maintain daily records of customer interac...

Posted 1 month ago

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