Core Accounting Functions: Financial Reporting: Preparing and analyzing financial statements (balance sheets, income statements, cash flow statements). General Ledger Management: Maintaining and reconciling general ledger accounts. Accounts Payable/Receivable: Managing invoices, payments, and collections. Bank Reconciliations: Ensuring accuracy of bank statements and cash balances. Month-End/Year-End Closing: Closing books and preparing financial reports at the end of accounting periods. Financial Analysis & Compliance: Budgeting & Forecasting: Assisting in the creation and monitoring of budgets. Tax Preparation: Preparing and filing tax returns, ensuring compliance with tax laws. Auditing: Conducting internal audits and supporting external audits. Financial Analysis: Analyzing financial data to identify trends, risks, and opportunities. Cost Accounting: Analyzing costs and recommending ways to reduce expenses. Other Important Areas: Accounting Software Proficiency: Mentioning specific software like QuickBooks, Xero, or SAP. Internal Controls: Implementing and maintaining internal controls to safeguard financial assets. Compliance: Ensuring adherence to financial policies, procedures, and regulations. Communication: Highlighting your ability to communicate financial information to various stakeholders.

E-commerce Order Processing Responsibilities: Order Entry and Validation: Accurately capturing and validating customer orders placed through various online channels. Order Fulfillment: Ensuring timely and accurate dispatch of orders, often including picking, packing, and shipping. Inventory Management: Maintaining accurate inventory levels, restocking products, and coordinating with warehouses. Shipping and Logistics: Managing shipping arrangements, tracking packages, and communicating with logistics partners. Order Tracking: Providing customers with updates on their order status and delivery information. Customer Communication: Responding to customer inquiries regarding orders, shipping, and delivery. Data Management: Maintaining accurate records of orders, inventory, and customer interactions. Reporting: Preparing reports on order processing metrics, such as order volume, fulfillment time, and shipping costs. E-commerce Return Claim Responsibilities: Return Authorization: Managing the process of authorizing returns based on company policy. Return Processing: Handling the logistics of returned items, including receiving, inspecting, and processing refunds or exchanges. Customer Support: Addressing customer inquiries and concerns related to returns, refunds, and exchanges. Inventory Management (Returns): Updating inventory records to reflect returned items. Quality Control: Ensuring returned items meet quality standards before being restocked or processed. Dispute Resolution: Resolving any issues or disputes that arise during the return process. Reporting: Tracking return metrics, such as return rates, reasons for returns, and costs associated with returns. Key Skills for Both Roles: Organization and Prioritization: Ability to manage multiple tasks and prioritize effectively. Attention to Detail: Ensuring accuracy in order processing and return claim management. Communication Skills: Effectively communicating with customers and internal teams. Problem-Solving: Identifying and resolving issues related to orders and returns. Technical Skills: Proficiency in using e-commerce platforms, inventory management systems, and customer relationship management (CRM) software. Adaptability: Being able to adapt to changes in the e-commerce landscape and company policies