Job Summary The Telesales Executive will be responsible for generating leads, converting prospects into customers, handling inbound/outbound calls, explaining products/services, and maintaining customer relationships. The role requires strong communication skills, sales ability, and disciplined follow-ups. --- 🔹 Key Responsibilities 1. Lead Generation & Prospecting Make outbound calls to potential customers from provided databases. Identify decision makers and qualify leads. Understand customer requirements and offer suitable products/services. 2. Sales & Conversion Explain product features, pricing, and offers clearly. Pitch products/services confidently (e.g., corporate T-shirts, sublimation products, etc.). Negotiate pricing within approved margins. Convert qualified leads into confirmed orders. 3. Customer Relationship Maintain healthy follow-up with interested customers. Handle inbound queries professionally. Provide order updates and resolve minor issues. 4. CRM & Reporting Update daily call logs (calls made, leads generated, follow-ups, closures). Maintain accurate customer records in CRM/Excel/Zoho. Submit daily and weekly performance reports. 5. Team Coordination Coordinate with production, design, and dispatch team for smooth order flow. Share customer feedback for improvement.
Operate illustrator basic work on illustrator and corel draw