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Manager – Sales & CRM (Salesforce)

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1 - 11 Lacs

Mumbai

Posted:16 hours ago

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Job Description

Key Responsibilities

  • Manage sales and distribution administration for industrial and specialty chemicals.
  • Maintain customer and distributor relationships through Salesforce CRM.
  • Monitor sales targets versus actual performance and follow up with distributors to achieve business objectives.
  • Track distributor performance, customer visits, sales activities, and follow-up actions.
  • Coordinate with internal sales, marketing, logistics, and supply chain teams to ensure smooth business operations.
  • Provide day-to-day email correspondence, sales support, and operational coordination to distributors and internal sales teams.
  • Maintain customer records, sales reports, forecasts, and business activity updates in Salesforce and SAP.
  • Support international business operations, export activities, and related documentation.
  • Prepare, review, and coordinate distributor-related agreements, including NDAs, distributor agreements, supply agreements, and exclusivity agreements.
  • Ensure timely execution of sales administration activities and resolution of distributor and customer queries.

Candidate Requirements

  • Graduate in any relevant discipline; a Chemistry background is preferred.
  • MBA in Marketing or International Business preferred.
  • Approximately 5 years of relevant experience in sales administration, distribution management, CRM, or sales operations.
  • Experience in fine chemicals, specialty chemicals, personal care and healthcare chemicals, triazine-based chemicals, UV absorbers, or related industrial chemical segments.
  • Hands-on experience with Salesforce CRM and SAP is mandatory.
  • Strong knowledge of chemical industry sales and distribution processes.
  • Understanding of international business operations, exports, and commercial documentation.
  • Excellent communication, coordination, follow-up, and analytical skills.
  • Ability to monitor sales performance, maintain accurate records, and coordinate with multiple stakeholders.

Preferred Candidate Profile

  • Candidates residing in Western Mumbai, preferably in or around Andheri.
  • Experience working closely with distributors and industrial chemical customers.
  • Strong organizational skills and the ability to manage multiple sales administration activities.

Pay: ₹14,000.00 - ₹93,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

Skills Required

Sales CRM Salesforce Sales and Distribution Salesforce CRM Sales Activities Marketing Logistics Supply Chain Business Operations Sales Support SAP Support

Free courses, interview questions and practice for each skill.

Job Type

Full Time

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