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Manager - Digital Sales and E-Commerce (E Commerce)

Hdfc Life Ltd

3 - 10 years

Mumbai

Posted:11 hours ago

Job Description

What are we looking for?

We are looking for a highly motivated and experienced Manager - Ecommerce to lead our Ecommerce department. The ideal candidate will have a strong background in e-commerce, with a proven track record of driving online sales growth and improving customer engagement. We are seeking someone who is strategic, innovative, and able to work collaboratively with cross-functional teams to achieve business objectives. The Manager - Ecommerce will be responsible for developing and executing ecommerce strategies, managing online marketing campaigns, and overseeing the development and maintenance of our ecommerce platform.

What does the job entail?

  • Develop and execute comprehensive ecommerce strategies to drive business growth and improve online sales
  • Lead and manage a team of ecommerce professionals to achieve sales, marketing, and customer service goals
  • Analyze market trends, customer behavior, and competitor activity to inform ecommerce decisions
  • Collaborate with cross-functional teams, including marketing, product, and operations, to ensure seamless integration of ecommerce initiatives
  • Optimize ecommerce platforms, including website design, user experience, and functionality, to improve conversion rates and customer engagement
  • Manage and maintain ecommerce budgets, ensuring effective allocation of resources and ROI optimization
  • Develop and implement A/B testing and experimentation plans to measure ecommerce performance and inform future strategies
  • Stay up-to-date with the latest ecommerce trends, technologies, and best practices, and apply this knowledge to drive business results
  • Identify and mitigate ecommerce risks, such as security threats and inventory management issues
  • Develop and maintain relationships with suppliers, vendors, and partners to ensure smooth ecommerce operations

Work Experience

3 - 10 Years

Essential Qualification

MBA

Preferred Skills

  • Analytical and problem-solving skills
  • Digital marketing expertise
  • E-commerce platform management
  • Inventory management
  • Leadership and team management
  • Market research and analysis
  • Merchandising and product development
  • Operational efficiency improvement
  • Sales and revenue growth
  • Strategic planning and execution

Skills Required

Digital Sales E-commerce Online Sales Customer Engagement Online Marketing Sales Marketing Customer Service User Experience AB Testing Inventory Management Digital Marketing

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