We are seeking a highly organized and detail-oriented E-commerce Shipping & Logistics Coordinator to manage all backend shipping activities for our online store. The ideal candidate will have hands-on experience with Shiprocket and Shopify, ensuring a seamless and efficient order fulfillment process from the moment an order is placed to its successful delivery. This role is crucial for maintaining customer satisfaction through timely and accurate shipping. Key Responsibilities: Order Processing & Fulfillment: Monitor and process new orders daily through the Shopify backend. Generate and manage shipping labels, manifests, and invoices using the Shiprocket dashboard. Coordinate with warehouse/packing teams to ensure timely and accurate order packing. Shiprocket Management: Manage all courier partners integrated with Shiprocket. Create and schedule pickups, and track shipments in real-time. Resolve any issues related to pickups, RTOs (Return to Origin), and delivery exceptions. Monitor shipping costs and identify opportunities for cost savings. Shopify Backend Operations: Update order statuses on Shopify (e.g., from "Unfulfilled" to "Fulfilled"). Upload tracking information to Shopify for customer notifications. Manage and process customer returns and exchanges through the Shopify system. Maintain accurate inventory levels in the Shopify backend. Customer Communication & Support: Respond to customer inquiries regarding shipping status, delays, and tracking information. Resolve shipping-related customer issues in a professional and timely manner. Send proactive communication to customers about shipping updates or potential delays. Data Analysis & Reporting: Generate regular reports on shipping performance metrics, including delivery times, RTO rates, and shipping costs. Analyze data to identify trends and areas for improvement in the shipping process. Provide insights and recommendations to management based on shipping data. Process Improvement: Identify and implement process improvements to enhance shipping efficiency and reduce costs. Stay up-to-date with new features and updates on Shiprocket and Shopify platforms. Troubleshoot and resolve any technical issues related to the shipping software. Qualifications: Proven experience in managing backend operations for an e-commerce business. In-depth, hands-on experience with Shiprocket and Shopify is mandatory. Strong understanding of the end-to-end e-commerce order fulfillment process. Excellent organizational and time management skills with a strong attention to detail. Proficiency in using Microsoft Excel or Google Sheets for data analysis and reporting. Strong problem-solving skills and a proactive approach. Excellent written and verbal communication skills. Ability to work independently and as part of a team in a fast-paced environment. Prior experience in a similar role is a significant plus. Education: Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field is preferred but not required with relevant experience. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Work Location: In person Expected Start Date: 21/08/2025
Company Description Lukson Jewels Pvt Ltd, a sparkling new venture by the renowned JK Star Group (30 years in gems & jewellery), brings their legacy of excellence to lab-grown diamonds. Lukosn Jewels is a new and exciting D2C Omni Channel company offering stunning lab-grown diamond jewelry at accessible prices. We're looking for a talented and creative Graphic Designer to join our growing team and help us build a visually captivating brand identity. Do you have a passion for modern design and ethically sourced sparkle? Role Description This is a full-time on-site role for a Graphic Designer located in BKC-Mumbai. The Graphic Designer will be responsible for creating graphics, designing logos, branding, and typography. The role will involve day-to-day tasks related to graphic design, ensuring high-quality output, and collaborating with the team to meet design requirements and deadlines. About You: > You have 2-4 years of experience working as a Graphic Designer, ideally within the e-commerce or jewellery industry. > You possess a strong understanding of current design trends and can translate them into a cohesive and visually appealing online experience. > You are proficient in industry-standard design software like Adobe Photoshop, Illustrator, and InDesign. > You have a keen eye for detail and a commitment to creating high-quality visuals. > You are a strong collaborator who can work effectively with cross-functional teams (marketing, product, etc.). > You have excellent communication and time management skills. > A bonus? Knowledge of 3D rendering or animation software is a plus! What You'll Do: > Design engaging graphics and layouts for our e-commerce website, including product pages, category pages, banners, and landing pages. > Create captivating social media graphics and marketing materials. > Develop brand assets such as logos, icons, and brand style guides. > Stay up-to-date on the latest design trends and implement them in our visual identity. > Perform competitor analysis Collaborate with the marketing team to ensure brand consistency across all platforms. Qualifications Graphics, Graphic Design, and Typography skills Logo Design and Branding experience Proficiency in relevant design software and tools Strong creativity and an keen eye for detail Excellent communication and collaboration skills Ability to work in a fast-paced environment and meet deadlines Experience in the luxury jewellery industry is a plus Bachelor's degree in Graphic Design or a related field What We Offer: > The opportunity to be part of a fast-paced and innovative company revolutionizing the diamond Jewellery industry. > A creative and collaborative work environment. > Competitive salary and benefits package. > The chance to see your work directly impact the success of a growing brand. Ready to Make Your Mark? If you're a passionate and talented graphic designer who is excited to join a mission-driven company, we want to hear from you! Please submit your resume and portfolio to [email protected] Industry Retail Luxury Goods and Jewelry Employment Type Full-time Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹65,000.00 per month Benefits: Paid time off Language: Hindi (Required) English (Required) Work Location: In person
Company Description Lukson Jewels Pvt Ltd, a sparkling new venture by the renowned JK Star Group (30 years in gems & jewellery), brings their legacy of excellence to lab-grown diamonds. Lukosn Jewels is a new and exciting D2C Omni Channel company offering stunning lab-grown diamond jewelry at accessible prices. We're looking for a talented and creative Graphic Designer to join our growing team and help us build a visually captivating brand identity. Do you have a passion for modern design and ethically sourced sparkle? Role Description This is a full-time on-site role for a Graphic Designer located in BKC-Mumbai. The Graphic Designer will be responsible for creating graphics, designing logos, branding, and typography. The role will involve day-to-day tasks related to graphic design, ensuring high-quality output, and collaborating with the team to meet design requirements and deadlines. About You: > You have 2-4 years of experience working as a Graphic Designer, ideally within the e-commerce or jewellery industry. > You possess a strong understanding of current design trends and can translate them into a cohesive and visually appealing online experience. > You are proficient in industry-standard design software like Adobe Photoshop, Illustrator, and InDesign. > You have a keen eye for detail and a commitment to creating high-quality visuals. > You are a strong collaborator who can work effectively with cross-functional teams (marketing, product, etc.). > You have excellent communication and time management skills. > A bonus? Knowledge of 3D rendering or animation software is a plus! What You'll Do: > Design engaging graphics and layouts for our e-commerce website, including product pages, category pages, banners, and landing pages. > Create captivating social media graphics and marketing materials. > Develop brand assets such as logos, icons, and brand style guides. > Stay up-to-date on the latest design trends and implement them in our visual identity. > Perform competitor analysis Collaborate with the marketing team to ensure brand consistency across all platforms. Qualifications Graphics, Graphic Design, and Typography skills Logo Design and Branding experience Proficiency in relevant design software and tools Strong creativity and an keen eye for detail Excellent communication and collaboration skills Ability to work in a fast-paced environment and meet deadlines Experience in the luxury jewellery industry is a plus Bachelor's degree in Graphic Design or a related field What We Offer: > The opportunity to be part of a fast-paced and innovative company revolutionizing the diamond Jewellery industry. > A creative and collaborative work environment. > Competitive salary and benefits package. > The chance to see your work directly impact the success of a growing brand. Ready to Make Your Mark? If you're a passionate and talented graphic designer who is excited to join a mission-driven company, we want to hear from you! Please submit your resume and portfolio to info@lukson.co Industry Retail Luxury Goods and Jewelry Employment Type Full-time Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹65,000.00 per month Benefits: Paid time off Language: Hindi (Required) English (Required) Work Location: In person