Dear Candidate
Greetings from Cognizant!!
Cognizant is Hiring - Loyalty cloud Developers!
Please find the job description below
Experience: 4 to 6 years
Location: All CTS Location (3 days office, Hybrid mode)
Notice Period: Immediate to 45 days
Salesforce Loyalty Sr Developer:
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A Senior Developer for Salesforce Loyalty Cloud (Loyalty Management) is the hands-on builder who implements the loyalty solution to the standards set by the architect/tech lead.
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Delivers complex configuration, custom development, and integrations across the loyalty program.
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Acts as a go-to technical contributor and informal mentor to junior developers.
Core development responsibilities
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Build and customize solutions using Apex, LWC, triggers, asynchronous Apex (Batch, Queueable, Future), and Flows.
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Write efficient, bulkified, governor-limit-safe code suited to high-volume loyalty transactions.
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Implement and maintain unit tests, meeting code coverage and quality standards.
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Debug, troubleshoot, and resolve defects across configuration, code, and integrations.
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Participate in code reviews — both receiving feedback and reviewing peers' work.
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Follow the team's coding standards, branching strategy, and CI/CD deployment process.
Loyalty Cloud–specific responsibilities
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Configure loyalty programs: currencies (points), tiers and tier groups, member enrollment, benefits, vouchers, and partner setup.
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Build and maintain program processes and decision tables for accrual (earning) and redemption logic.
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Develop against the standard Loyalty data model (LoyaltyProgram, LoyaltyProgramMember, LoyaltyMemberCurrency, TransactionJournal, LoyaltyTier/TierGroup, vouchers, benefits) and extend it with custom objects/fields as designed.
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Implement integrations using Loyalty Connect REST APIs, Platform Events, and external callouts (e.g., POS/commerce, MuleSoft).
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Build batch/async processes for accruals, point expiration, and tier recalculation, ensuring ledger accuracy.
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Surface loyalty data to Marketing Cloud and Data Cloud per the integration design.
Collaboration responsibilities
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Translate functional designs and user stories into working technical solutions, raising gaps or risks early.
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Contribute to technical estimation and sprint planning.
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Mentor and support junior developers and admins on loyalty patterns and platform best practices.
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Document components, configurations, and integration logic.
Typical required skills and qualifications
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Knowledge on Salesforce development: Apex, LWC, SOQL/SOSL, Flows, and asynchronous patterns.
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Practical Loyalty Management configuration experience and familiarity with the Loyalty data model and Connect REST APIs.
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Integration experience with REST, Platform Events, and ideally MuleSoft.
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Common certifications: Loyalty Management Accredited Professional credential.
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Typically 6+ years of Salesforce development experience
