Logistics Cum Customer Service (3-8 Yrs)

We are looking for a proactive and customer-focused Logistics & Customer Service Executive with 3-7 years of experience in the shipping and logistics industry.

Key Responsibilities:

• Coordinate import and export shipments from booking to delivery.
• Communicate with shipping lines, customers, and internal teams.
• Track shipments and provide timely status updates to customers.
• Handle documentation such as BL, invoices, packing lists, and customs-related documents.
• Resolve customer queries and service issues efficiently.
• Monitor delivery schedules and ensure timely execution.
• Maintain records and prepare logistics reports.
• Ensure compliance with company and customer requirements.

Requirements:

• 3-7 years of experience in Shipping, Freight Forwarding, NVOCC, or Logistics companies.
• Good knowledge of import/export operations and shipping documentation.
• Strong communication and customer handling skills.
• Proficiency in MS Office and logistics systems.
• Ability to work in a fast-paced environment and manage multiple shipments.

Job Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Experience:

• Freight: 3 years (Required)

Language:

• English (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person