Loan Officer

Job Description

Job Summary: We are looking for enthusiastic and result-driven Loan Officers to promote and process a variety of retail loan products. The candidate will be responsible for sourcing and processing Home Loans , Personal Loans , and Business Loans , while ensuring excellent customer experience. This is a field-based sales role that requires a strong understanding of financial products and customer relationship management. Key Responsibilities: Customer Acquisition & Lead Generation Identify and approach potential customers for Home Loans, Personal Loans, and Business Loans through field visits, references, and lead generation activities. Explain loan products, features, eligibility criteria, and documentation requirements to prospective clients. Loan Processing & Documentation Assist customers in completing loan applications and collecting all necessary documentation. Coordinate with internal credit and operations teams for quick processing and disbursement. Sales Target Achievement Achieve monthly and quarterly sales targets for all loan products. Actively cross-sell other financial products such as insurance and credit cards where applicable. Customer Relationship Management Provide after-sales service to ensure customer satisfaction and retention. Maintain long-term client relationships for repeat business and referrals. Key Skills & Competencies: Strong communication and interpersonal skills Target-driven mindset with persuasive selling skills Customer-first approach Knowledge of Home Loans and other retail lending products Basic computer skills (MS Office, email, CRM tools)