Approach and engage members of the public in assigned locations (street, door-to-door, events, malls, campuses) to discuss the organisations mission, programmes, and impact. Inspire individuals to sign up as donors, focusing on recurring monthly contributions or high-quality one-time gifts, and consistently meet agreed daily/weekly fundraising targets. Communicate the cause clearly, handle objections, and answer questions, ensuring that potential donors feel respected and well-informed. Accurately capture donor details on forms, tablets, or CRM tools and ensure data confidentiality and compliance with internal policies and relevant laws. Represent the organisation professionally by following scripts, brand guidelines, and ethical fundraising codes, including dress code and conduct in public spaces. Participate in regular briefings, training, and feedback sessions to continuously improve product knowledge, pitch quality, and conversion rates. Provide daily activity reports to the team leader/manager, including number of approaches, conversations, sign-ups, and any issues or feedback from the field. Build positive relationships with teammates, site authorities (e.g., mall or RWAs), and other stakeholders at fundraising locations. Required skills and competencies Strong verbal communication skills in local language(s) and basic English, with the ability to explain complex issues simply and confidently. High level of confidence, energy, and a friendly, approachable manner in crowded or busy environments. Persuasion and negotiation skills; ability to handle rejection, stay motivated, and maintain a positive attitude throughout the day. Teamwork, punctuality, and discipline in following schedules, scripts, and reporting processes. Basic comfort with smartphones/tablets and data entry for capturing donor information
Engage the public at assigned sites to explain the mission, inspire recurring or one-time donations, meet daily/weekly targets, capture donor data accurately, uphold ethical standards, report daily activity, and collaborate with teams