1. Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material. 2. Receiving inquires and going through the inquiry and sending quotation through CRM software to the clients as per their requirement. 3. Going through the price list and quoting accordingly with consent of the Head Sales coordinator. 4. Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers. 5. Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time. 6. Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently. 7. Developing and maintaining filing systems ( excel sheets and folder) so as to maintain sales records, prepare reports, and provide financial information to the finance department. 8. Follow up with clients on closing orders and receiving payment on time as per mentioned in PO. 9. Updating the CRM software created with appropriate details on time. 10. Attending Sales Meeting getting feedback from Sales representatives and providing inputs accordingly. 11. Attending product training conducted by Business Develpoment director.

Key Responsibilities:1. Service Strategy Development: Develop and implement service strategies to optimizecustomer satisfaction, retention, and profitability.2. Team Leadership: Lead and manage a team of service technicians, engineers, and support staffto ensure efficient and effective service delivery.3. Technical Support: Provide technical support to customers and internal teams on productinstallation, troubleshooting, and maintenance for valve systems, automation systems, watermetering systems, and pressure-reducing valves.4. Project Management: Oversee the planning, execution, and completion of service projects,including installations, repairs, and maintenance activities.5. Customer Relationship Management: Build and maintain strong relationships with keycustomers, understanding their needs, and providing timely solutions to ensure satisfaction.6. Revenue Generation: Identify opportunities to upsell services, renew maintenance contracts,and secure new AMC agreements to drive revenue growth.7. Quality Assurance: Implement quality assurance processes to ensure that all service activitiesmeet industry standards and exceed customer expectations.8. Training and Development: Develop training programs for service staff to enhance theirtechnical skills and knowledge, ensuring they stay updated on the latest industry trends andtechnologies.Qualifications: Bachelor s degree in Engineering or related field (Master s degree preferred) Minimum of 2-3 years of experience in service management, preferably in a manufacturing orautomation industry Strong technical background in valve manufacturing, automation systems, water meteringsystems, and pressure-reducing valves Proven leadership experience with the ability to inspire and motivate a team Excellent communication, negotiation, and interpersonal skills Project management certification (e.g., PMP) is a plusAdditional Requirements: Ability to travel as needed to customer sites for service-related activities Strong problem-solving skills and attention to detail Ability to work effectively in a fast-paced and dynamic environment Commitment to continuous improvement and learning Experience in managing service contracts and agreements is desirable Location:LEHRY INSTRUMENTATION VALVES PVT LTD ROOM NO.37/38,EMPIRE BUILDING, 1ST FLOOR,OPPOSITE CSMT STATION, DR.D N ROAD,FORT, MUMBAI-400 001

1) Manage and Schedule Deliveries as per schedule planned.2) Manage and Coordinate Intra-office operations.3) Implement Best practices to increase efficiency.4) Obtain offers from Multiple Vendors.5) Negotiate with vendors for the offers received to optimize delivery and cost.6) Acknowledge and verify orders from Clients/ Distributors/ Branch and prepare sale order.7) Share order acceptance with client with delivery schedule.8) Prepare and verify delivery Challans/ Invoices.9) Prepare and verify Test Certificate of Valves.10) Raise PO to vendors.11) Pass GRN s for Materials received from Vendors.12) Preparing Landing cost for the materials received from the factory.13) Pass production order for BOMs.14) Prepare Sub Contract, Purchase order for Materials being sent to the factory.15) Prepare Blanket Agreement document for LOIs received.16) Respond to Client/Distributor/ Branch calls/ emails for the availability of materials.17) Remind Client/ Distributor about due payments.18) Execute Project orders within the given time limit and correct spec materials.19) Prepare FAT documents for Project orders.20) Review open sale orders weekly and close the open orders at the earliest.21) Review open purchase orders weekly and follow up with the factory for material supply.22) Maintain and audit warehouse inventory.23) Coordinate with dispatch team and resolve their grievances.24) Random check of materials received from the factory for defects.25) Present and review pending orders with status to management as and when required.26) Search for best and cost-effective logistic service for shipment of materials.27) Arrange for marketing items as and when required.28) Verify and Approve expenses of dispatch team.29) Help and resolve problems faced by other departments.30) Guide and Share knowledge with the team.31) Coordinate with SAP consultants to resolve the issues generated in SAP.32) Resolve and close any issues raised by the clients in the best possible way.33) Analyze monthly sales34) Follow up for payment for the proforma invoice sent.35) Monitor and take approval for supply to distributors if terms defined are lapsed.36) Help and arrange spares to the service team if and wherever necessary.37) Strategic Planning: Developing and implementing strategic plans to achieve operationalobjectives. This includes setting goals, defining key performance indicators (KPIs), and creatingaction plans to improve efficiency and productivity.38) Process Improvement: Identifying opportunities for process improvement is a crucialresponsibility of operations managers. Analyze existing processes, identify bottlenecks orinefficiencies, and implement changes to optimize workflows and increase productivity.39) Budgeting and Resource Allocation: Budgeting and resource allocation. Responsible formanaging operational budgets, forecasting expenses, and ensuring that resources such as personnel,equipment, and materials are effectively allocated.40) Team Management: Oversee and coordinate the activities of teams or departments within theorganization. This involves assigning tasks, setting performance expectations, providing guidance andsupport, and conducting performance evaluations. They are also responsible for fostering a positivework culture and promoting teamwork and collaboration.41) Quality Control and Assurance: Maintaining and improving product or service quality is anotherimportant responsibility. Develop and implement quality control processes, monitor performanceagainst quality standards, and initiate corrective actions when necessary.42) Supply Chain Management: This includes managing supplier relationships, ensuring timelydelivery of materials or products, and optimizing inventory levels.1. Risk Management: Assess and mitigate risks that may impact operations. They identifypotential risks, develop risk management strategies, and implement measures to minimizedisruptions to operations, such as developing contingency plans and implementing businesscontinuity procedures.2. Communication and Coordination: Facilitate effective communication and coordinationbetween teams, ensuring that information flows smoothly and that operational goals arealigned with overall company objectives.3. Compliance and Regulations: Need to stay updated on relevant laws, regulations, and industrystandards that pertain to their area of responsibility. Ensure compliance with applicableregulations and work to maintain a safe and ethical work environment.4. Performance Monitoring and Reporting: Track and evaluate performance metrics to assess theeffectiveness of operational processes. They generate reports and provide insights to seniormanagement, highlighting areas of success, identifying challenges, and makingrecommendations for improvement. Location:Lehry Industries, C-2 Sipcot Industries Estate Main Road, Gummidipoondi, Thiruvallur 601 201.

1) Hiring A) Scheduling for interview round with HR head. B) On receiving feedback from. HR head on the candidate s interview. Proceeding to scheduling interview round 2 with Reporting manager - on receiving feedback on round 2 if suitable scheduling interview round 3 with Mr Hussain Lehry (Product Development Director). ( PDM). C) On receiving feedback from Reporting manager and PDM you will coordinate with HR head. D) On receiving salary details confirmation from HR head. Send email job offer to the candidate. E) On receiving confirmation from candidate on email Job offer. F) Send PDF documented job offer letter. G) Conduct Employee background verification for the candidate and cc to the HR Head. 2) Onboarding. a. Candidates have to bring the signed job offer letter to the DOJ to allow access to premise. b. Collect all the documents from the candidate ( personal file with Aadhar card, pan card, passport size photograph., EPF details, IT returns details if any etc. c. Preparation of Appointment letter, The company undertaking letter much in advance before (DOJ)and getting the signature of the HR head on all the documents. d. Onboarding checklist will be shared and have to be followed strictly once the candidate has been hired. e. Oreintation to be conducted. Taking a tour of factory and mentioning the Fire Safety exists, and about fire extinguishers, assembly point in case of fire. Occupational Safety - Safety shoes and Safety helmet, safety gloves compulsory to be worn. Every first aid box needs to be filled with non expired medicines. f. After completion of 6 months of probation period confirmation letter needs to be sent to the candidate. g. Hiring of Contract workers as per requirement. h. Replacing empty positions of contract workers. 3) PAYROLL a. Maintaining payroll for Employees of Lehry Industries, Contract Workers and also Employees of Lehry Instrumentation and Valves PVT LTD ( Warehouse employees). b. Visitors entry permit to be prepared. c. Lunch pass for all employees need to be entered on the excel sheet which will have to be deducted from the salary before crediting the salary on 5th of every month. d. Sending industries as well as Lehry Valves attendance by 1st for approval and smooth salary credit. e. Collecting of any expenses of employees which need to be reimbursed. f. By 7th proceed to PF challan creation. g. By 7th proceeding to create pay slip for all employees and sending pay slip to HR Head for signature. 4) Factory Activities: a. No of people who have visited the factory checking with the security and signature on the entry and exit passes (Employees and Visitors). b. Monthly once organizing for Fire Safety drill at the factory. c. Factory Certificates to be checked whether Updated or not- Fire Safety Certificate, Stability Certificate. Building Certificate. Machinery Certificate. d. Trigger Sheet will be shared with you which has all the updates and one drive folder also has all the updates. e. Lunch register has to be updated on the excel sheet. f. Organizing of STP cleaning on a monthly basis. g. Ensuring plant is upto date with all fire tanks filled , cooling tower water is filled. h. Sign boards need to be fixed. So coordinating with the concerned person to fix the sign boards. i. Housekeeping supplies need to be looked into and processing to Purchase team to place an order. j. Whenever events are organized at factory ensuring the meeting room is set up and ordering for refreshments. k. Ayudhya pooja gifts need to be planned much in advance for all the employees. l. Sharing grievances of employees to the HR Head. Location: Lehry Industries, C-2 Sipcot Industries Estate Main Road, Gummidipoondi, Thiruvallur 601 201.

Manage e-commerce websites: Such as Amazon, Flip kart, Ali baba, india mart etc. Create marketing strategies: To display products on comapny website. Research trends: To increase digital sales and track data on your e-commerce website. To track how many users visit the website, make a purchase, and find the website in the first place. Write e-commerce website copy: When listing an item for sale on an e-commerce website, write up a description of the product or service so that a buyer knows what they may be purchasing. E commerce. Marketing campaigns. Increasing rankings and traffic through E commerce and SEO. Optimizing landing pages to increase sales.

Role : Manager QC, Asst. Manager QC, Sr. Engineer - QC Prepare / review of Incoming Inspection reports, Material Test Certificate Verification Audit In process Inspection Final ( Pre despatch) Inspection and layout Inspection Prepare quality Inspection reports and maintaining documentation records Raising NCR, closing NCR by CAPA Statistical process control study for the product Plan for Gauges / Instruments Calibration Mechanical Engineer preferable. Fluency in English writing and communication. Location: Lehry Industries, C-2 Sipcot Industries Estate Main Road, Gummidipoondi, Thiruvallur 601 201.

1. Receive Process Sale Orders. 2. Issuing pick list and monitor the packing of goods. 3. Preparing Verifying Delivery Notes, Invoices GRNs. 4. Managing inventory as per the allocated bin locations and batch numbers/serial numbers with scheduled audit of inventory. 5. Issuing production orders and monitor the assembly as per BOMs defined. 6. Co ordinate with Sales and Purchase dept. regarding the delivery and requirement of materials. 7. Segregating and sharing shipping details with customers. 8. Verify freight vendors bill as per contract and sharing the bill with accounts dept. 9. Reviewing open orders and report to Manager. 10. Present daily plan and achievement details to the manager. 11. Knowledge of Inventory, Production module in SAP Business One. 12. Filing the documents in the respective folders. Location: