Lead/Senior Business Analyst - Telecom with Salesforce

Lead/Senior Business Analyst with a solid Telecom and Salesforce background

The position requires a shift until 10 AM PST to enable effective communication with the US time zone.

Responsibilities

• Identify and collect input from stakeholders to define and clarify requirements
• Maintain a concise definition of scope across the entire program
• Develop and update documentation relevant to the management of the program and associated projects
• Partner closely with software engineers, QA, product managers, and other engineering teams to guide high-quality products and features through the software project lifecycle (build, test, and release on time)
• Serve as a Scrum Master, overseeing project schedules, identifying potential issues, and communicating them clearly to project stakeholders
• Own release schedules and milestones, sustaining a high velocity in a fast-paced environment
• Deliver hands-on software development and project management support, together with cross-functional coordination and inter/intra team communications, to achieve outstanding program outcomes

Requirements

• Bachelor's degree in a technical field or equivalent practical experience
• 8-15 years of overall IT experience, including 8+ years in Business Analysis, emerging technologies, or related technical fields
• Background in software development and overseeing end-to-end execution of programs that span multiple engineering teams
• Knowledge of Salesforce
• Expertise in Agile software development methodologies
• Proficiency as a Scrum Master leading development sprints
• English level of at least B2 (Upper-Intermediate) for effective communication

Nice to have

• Background in Network Engineering
• Familiarity with OSS
• Understanding of Salesforce (core clouds)
• Qualifications in Software Engineering
• Capability to resolve problems within fast-paced and constantly evolving environments, collaborating cross-functionally in highly integrated teams made up of both technical and non-technical members
• Skills in conveying technical concepts to non-technical audiences, with strong verbal and written communication abilities