Job
Description
Role Technical Performance Lead who can support services before they go live through activities such as system design consulting, performance engineering, chaos testing, capacity planning and launch reviews. Working experience of performance testing and its tools and technologies (Gatling, LoadRunner, JMeter, Blazemeter, etc) Increase, maintain and communicate service metrics once live by measuring and monitoring availability, latency, performance and overall system health. Scale systems sustainably through mechanisms, like automation, and evolve systems by pushing for changes that improve reliability, velocity and recommend performance tuning enhancements. Maintain services once they are live by measuring and monitoring availability, latency and overall system health. Review production incidents to identify and drive solutions to prevent reoccurrence. Manage individual project priorities, deadlines, and deliverables. Create and maintain technology roadmaps. Look at all tasks with an eye for automation; then work to automate them. Build, manage and maintain robust dashboards reflecting system health. Apply expert technical capabilities across discipline(s) to troubleshoot and solve problems. All About You Desirable Knowledge/Experience Solid knowledge and experience with web applications and distributed systems infrastructure. Solid Knowledge and understanding of Software Engineering Concepts and Methodologies Experience with static analysis tools to improve software quality Knowledge of CI/CD platforms (Jenkins, Bamboo, Concourse, XLR, etc) Experience with Java, Python, Scala, or other Object-oriented programming languages Experience with Git, BitBucket, Stash or other version control systems Experience with Maven and/or Gradle Experience building pipelines in Jenkins, Bamboo, Concourse or XLR Experience building test suites in JMeter, LoadRunner, Gatling and/or Blazemeter Experience with performance tuning of cloud-native applications Experience working across teams to troubleshoot complex issues and providing guidance Experience with monitoring and alerting tools like Dynatrace, Splunk, Prometheus. Excellent verbal and written communication adjustable to a diverse audience with various levels of technical and business acumen. Interest and ability to learn new coding languages like Java and Python, frameworks like Spring, and paradigms as needed. IT experience including demonstrating thought-leadership and relationship building across large-scale organizations Knowledge and understanding of Service Level Objectives, Observability, Golden Signals and Availability calculations. Skills/Abilities: Displays initiative and ownership. Detailed oriented and customer obsessed. Strong verbal and written communication skills Ability to multi-task and prioritize efforts. Ability to pick up new technologies at a quick pace and learn on-the-go Ability to work with team members located in multiple geographies Displays excellent collaborative skills with cross-functional teams. Ability to provide positive customer service to external and internal business partners.
