Lead, Business Analyst

Bengaluru

Posted:17 hours ago

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Job Description

Job Description:
DCR IO Lead Systems Analyst

Job Description

Enable Top-down Deployment and Adoption of Global Tools and Processes for Front office DCR and Customer experience and Commercial Transformation, and Bottom-up initiatives from Zones with Global teams

Demand Intake & Requirements Management:
Capturing and shaping business needs from IO Zones
  • Liaise with Zone BRMs for new DCR requirements
    Act as the primary interface with Business Relationship Managers (BRMs) and DCR to capture new needs coming from the business teams in the zones
  • Track progress of zone-specific Jira ideas
    Ensure visibility and follow-up on demand pipeline—monitor status, prioritization, and closure of requests
Stakeholder Connectivity & Governance: Acting as the bridge across global and regional teams
  • Coordinate zone/country-specific needs with CXCT and DCR capability leaders
    Translate local requirements into capability discussions with global owners to ensure alignment and prioritization
  • Connect Zones with DCR Domain and Digital Leaders
    Facilitate collaboration between business zones and central CXCT/DCR Directors and VPs to accelerate decision-making
Business Process & Unify Alignment: Ensuring business processes align with the Unify aligned future state
  • Analyze business process impact in the context of Unify
    Evaluate how existing workflows and tools will need to evolve for Unify readiness (process harmonization, simplification)
  • Enable zones to analyze DCR impacts for Unify
    Help regions independently assess their gaps and readiness for Unify transformation.
Adoption & Value Realization: ensuring deployed tools are actually used and generate business impact
  • Ensure improved adoption of deployed tools
    Drive change management, training, and engagement so that business teams actively use the tools post-deployment.
  • Track adoption for DCR best-of-breed applications
    Monitor usage metrics (e.g., active users, transactions) for key global tools to ensure they deliver expected value.
  • Enable countries and zones to improve global DCR KPIs
    Support regions in aligning with global performance indicators (e.g., MAU, Quotation Lead Time, NSS etc.) and improving measurable outcomes.
Technical Debt & Landscape Optimization
  • Assist in reducing capability-specific Technical Debt across zones
    Identify Shadow IT or legacy tools and support migration toward standardized global solutions.
  • Assist Zones on Technical Debt initiatives for the DCR landscape
    Partner with zones to execute clean-up initiatives (e.g., decommissioning, consolidation, modernization)

(External) English Qualifications:
What's in it for me?
  • Opportunity to mentor others and grow your leadership capabilities
  • Meaningful work where your contributions directly shape technology solutions
  • Supportive team environment that values expertise and invests in your development
  • Flexible work options designed to help you thrive professionally and personally
Bring your analytical expertise to a team that's ready to welcome you — apply today!
Local Benefits (English):

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.

  • Country-specific programs and initiatives may be available.
(External) English Company Boiler Plate:


Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

€40 billion global revenue
+9% organic growth 150 000+ employees in 100+ countries


You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Skills Required

Front Office Customer Experience Requirements Management Jira Business Process Business Processes Change Management Technology Solutions Automation Customer service Requirements analysis Jira and Confluence

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