Lead Associate - Operations

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

1. Converting Requisition to PO (Manual)2. Invoice processing, (2 way & 3-way matching)3. Vendor setup / modify existing vendors.4. Payment Scheduling and monitoring5. AP Close / Schedule activity 6. Helpdesk7. T&E Audits8. Efficient query management and resolution as defined by the Process.9. Escalation to the supervisor for issues that cannot be handled basis of materiality.10. Prepare process-related reports. 11. Prioritization of tasks e.g. escalated query handling12. Resolve queries having inter-team dependencies e.g. Invoice Status, Payments etc.13. Provide training and guidance to team members, reporting requirements, and best practices.14. Foster a culture of sustainability awareness and accountability throughout the organization.

Bachelors Degree