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Lead Associate - Operations

WNS Global Services

5 years

Mumbai

Posted:6 days ago

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Job Description

Company Description


WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.


Job Description


Skillset RTRJob Description 'Minimum QualificationBachelor’s Degree in Accounting, Commerce, Finance, or Inter-CA minimum 5 years of relevant experience in Finance & Accounting OperationsSound Accounting and Financial Reporting knowledgeFlexible to work across shifts and month-end close schedulesGood verbal and written communication skillsKey ResponsibilitiesPerform month-end accounting activities including:AccrualsPrepaymentsFixed AssetsCashflow ForecastingBank ReconciliationsConsolidation SchedulesFlux AnalysisClient Billing & Revenue RecognitionPrepare and post Journal Entries with appropriate supporting documentation.Review and reconcile balance sheet and P&L accounts.Ensure timely completion of activities in line with SLA, month-end close calendars, and client deadlines.Prepare process-related reports, schedules, and reconciliations.Monitor and resolve queries related to invoices, payments, categorization, payroll, and accounting transactions.Manage inter-team dependencies and coordinate with stakeholders to ensure timely resolution.Escalate issues, risks, and exceptions to supervisors based on materiality and business impact.Support automation initiatives, process improvements, and ERP transitions.Maintain and update DTPs (Desktop Procedures), trackers, and process documentation.Perform quality checks and review controls to ensure accuracy of deliverables before submission.Support cross-training activities and ensure adequate process backup coverage.Key CompetenciesStrong accounting and analytical skills.Attention to detail and focus on accuracy.Ability to manage multiple priorities during month-end close.Ownership and accountability for deliverables.Effective stakeholder and client communication.Problem-solving mindset with ability to identify process improvement opportunities.Team player with willingness to support cross-functional activities.Strong proficiency in Excel and accounting systems/ERPs.Preferred SkillsExperience working on ERP platforms (e.g., Campfire, NetSuite, SAP, Oracle, QuickBooks, Bill.com, Ramp, etc.).Exposure to process automation and continuous improvement initiatives.Advanced Excel skills including formulas, pivots, lookups, and reconciliations.Success MeasuresSLA and timeline adherence.Accuracy and quality of deliverables.Reduction in review comments and rework.Timely closure of month-end activities.Effective management of stakeholder queries.Maintenance of updated process documentation and controls.'


Qualifications


BCOM/Mcom/MBA/ Inter CA

Skills Required

Banking Financial Services Healthcare Insurance Logistics Hospitality Analytics Accounting Finance Financial Reporting Billing Journal Entries

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Job Type

Full Time

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