As an Optical Engineering Technical Support Engineer at Lanika Solutions in Bangalore, you will be responsible for serving as an authority on the company's technical software usage. Your primary role will entail providing optical engineering technical support to both internal and external customers, as well as offering consulting services for the optical engineering services group. Key Responsibilities: - Field technical inquiries and offer technical advice on ASAP software products to current and potential customers. - Master comprehensive technical software ASAP and stay updated on competitive analysis related to BROs software. - Contribute to Application Notes, software demos, and other literature for customers and sales leads. - Represent Lanika Solutions at technical trade shows, answering queries and providing information on software products. - Assist in the development and customization of technical documentation for ASAP software products. - Develop a working knowledge of customer inquiry logging software for documenting technical support calls. - Assist in teaching ASAP tutorials at Lanika Solutions or customer sites. - Provide technical support on potential software sales and contribute to optical engineering conferences and journals. - Participate in new product planning and development, provide technical support on consulting contracts, and manage engineering services projects. Qualification Required: - Bachelor's Degree (B.S.) in Optical Science, Physics, or a similar engineering discipline. - 2+ years of related experience or training; or equivalent combination of education and experience. - Knowledge of optical software packages such as ASAP, ZEMAX, or similar is preferred. - Strong communication skills to present technical information effectively. - Proficiency in applying advanced mathematical concepts and reasoning abilities. - Ability to collaborate with technical and non-technical individuals professionally. - Willingness to learn and be mentored by Optical engineering experts. - Experience with CAD software is desirable. If you are interested in a career opportunity with Lanika Solutions, please submit your resume to hr@lanikasolutions.com Your privacy is important to us. Your personal information will be used for recruitment purposes only and will not be shared with third parties without your explicit consent. We will retain your resume for six months before deletion or destruction.,
As an Optical Engineering Technical Support Specialist at Lanika Solutions in Bangalore, you will serve as an authority on the company's technical software usage, providing optical engineering technical support to internal and external customers. Your responsibilities will include: - Fielding technical questions and providing advice on ASAP software products to current and potential customers. - Mastering comprehensive technical software ASAP and understanding competitive analysis related to BROs software. - Contributing to Application Notes, software demos, and other literature for customers and sales leads. - Representing Lanika Solutions at technical trade shows, answering questions, and providing information on software products. - Developing and customizing technical documentation for ASAP software products. - Assisting in teaching ASAP tutorials and providing technical support on potential software sales. - Potentially publishing and presenting articles for optical engineering conferences and journals. To excel in this role, you should have a Bachelor's Degree in Optical Science, Physics, or a related engineering discipline, along with 2+ years of experience or equivalent training. Additionally, you should possess: - Strong communication skills to interact with various stakeholders effectively. - Proficiency in advanced mathematical concepts and operations. - Strong reasoning abilities to solve complex problems and make sound business decisions. - Experience working with CAD software and practicing safe lifting techniques. If you are passionate about optical engineering and keen to work with a team of experts, Lanika Solutions offers an exciting opportunity for career growth. To apply, please send your resume to hr@lanikasolutions.com. Please note that when submitting your personal information for recruitment purposes, we prioritize the privacy and confidentiality of your data. Your information will be used solely for recruitment purposes and will not be shared with any third party without your explicit consent. Your resume will be kept on file for six months, after which it will be securely deleted or destroyed.,