Position Overview: We are seeking an experienced, customer-focused, and highly organized Store Manager to oversee the daily operations of Nilas retail space in Jaipur and its online store. This role combines shop floor management, inventory control, e-commerce operations, promotional activities, and team leadership to ensure seamless shopping experience for customers and effective representation of Nila’s brand values. The Store Manager will be responsible for driving sales, ensuring operational efficiency, maintaining brand standards, and leading the retail team. This is a hands-on role that requires both strategic oversight and day-to-day operational involvement. Key Responsibilities: 1. Shop Floor & Customer Experience Maintain an attractive, well-organized, and brand-aligned store layout in coordination with the Creative Design team. Ensure sufficient stock availability on the shop floor at all times. Greet and engage with customers to communicate Nila’s brand story, enhancing their shopping experience. Provide personalized assistance to customers, supporting them in product selection and building long-term relationships. Follow up on customer sales queries and coordinate shipping for orders. Conduct weekly meetings with the production team to review sales trends, customer feedback, and inventory requirements. 2. Stock Management Ensure all stock is clean, pest-free, and safely stored. Organize stock by size, style, and category in designated sections. Take prompt action on damaged stock items, including repair or removal. Regularly check product tags, barcodes, and packaging conditions. Conduct periodic stock audits to maintain inventory accuracy. Monitor and maintain adequate packaging material supplies. 3. E-Commerce & Online Sales Manage Nila’s Shopify e-commerce platform, ensuring order processing, inventory updates, and timely dispatch. Troubleshoot order issues, process refunds, and respond promptly to customer inquiries. Track order notifications and maintain consistent communication with online customers. Follow up and respond to emails related to the e-store. 4. Promotions, Events & Brand Outreach Plan and execute promotional activities to generate awareness of Nila products and retail spaces. Collaborate with hotels, partner platforms, and cultural organizations for cross-promotional opportunities. Organize seasonal or festival-based campaigns, exhibitions, and pop-up events nationwide. Work with the marketing team to align retail promotions with overall brand storytelling. 5. Team Leadership & Development Recruit, train, and mentor skilled sales associates. Motivate the team to achieve sales targets while delivering exceptional customer service. Monitor and review team performance, providing feedback and guidance. 6. Documentation & Administration Maintain records, file notes, and purchase orders for store requirements. Verify and process vendor bills for approval and payment. Prepare periodic sales and performance reports for management review. Qualifications & Experience: Education: Bachelor’s degree in Business Administration, Retail Management, or related field. Experience: Minimum 8–10 years in retail store management and e-commerce operations, preferably in fashion, lifestyle, or luxury retail. Skills Proficiency in Shopify and online order processing systems. Strong inventory management and stock control skills. Leadership: Proven ability to lead, train, and inspire retail teams. Customer Engagement: Excellent interpersonal and storytelling skills to enhance the brand experience. Marketing Insight: Experience in promotional planning, event coordination, and partnership building. Organizational Skills: Strong attention to detail, time management, and ability to handle multiple priorities. Working Hours & Days Monday to Saturday, 10:30 AM – 6:30 PM. May be required to work on Sundays or extended hours during events, exhibitions, or promotional activities. This is a deadline-driven role, requiring flexibility to meet operational and sales targets.
Organisation Overview The Lady Bamford Foundation (LBF) is a non-profit initiative committed to creating equitable opportunities through community development and the revival of traditional knowledge systems. With two primary verticalsCommunity and NilaLBF brings together social innovation, artisan empowerment, and design-led interventions to nurture dignity, livelihood, and cultural continuity. Role Overview We are seeking a visionary and detail-oriented Senior Apparel Designer to lead the creative direction, design, and product development of Nilas contemporary handcrafted apparel collections. The ideal candidate will bring extensive experience in apparel design, with a strong command of silhouette, pattern cutting, fabric manipulation, and finishings, alongside a deep understanding of Indian craft traditions and artisanal techniques. The role requires a refined design sensibility that aligns with Nilas ethos of minimalism, sustainability, and craft revival, while also ensuring commercial viability and market relevance. The Senior Designer will be responsible for conceptualizing and executing seasonal collections from research to final sample, developing mood boards, selecting fabrics and trims, creating technical packs, and collaborating closely with artisans, production teams, and external partners. Key responsibilities will include managing the design calendar, ensuring timely sample development, maintaining quality and consistency across products, and innovating within traditional craft processes to create modern, wearable collections. The role will also lead visual merchandising strategy, oversee brand-aligned storytelling through look-books, photoshoots, and digital content, and contribute to Nilas broader narrative of craft preservation and sustainable fashion. This is a leadership position requiring strong creative direction, technical proficiency, team mentorship, and cross-functional collaboration, with an ability to balance creative vision and practical execution in a fast-paced, purpose-driven environment. Key Responsibilities 1. Product Development & Collection Design Lead the end-to-end design and development of Nilas seasonal and capsule apparel collections. Develop concept-driven collections aligned with Nilas brand philosophy, sustainability ethos, and seasonal creative strategies. Ensure internal design sign-offs are achieved on schedule, maintaining alignment between creative direction and production feasibility. 2. Technical Design, Pattern Cutting & Sampling Create detailed technical drawings and specifications for each style, ensuring clarity and accuracy for sampling and production. Direct and oversee the sampling team, including pattern makers, sample tailors, and sampling coordinators, to ensure precision in construction, fit, and finishing. Manage pattern development and cutting, working closely with in-house and artisan teams to achieve intended silhouettes and fit. Lead and manage the textile design team to develop innovative fabrics, surface treatments, and dyeing techniques in collaboration with artisans and weavers, ensuring these are thoughtfully integrated into seasonal apparel collections in line with Nilas craft ethos. Lead sample presentation and fitting sessions, making precise adjustments to patterns, construction, and finishes as required. Prepare comprehensive technical packs (tech packs) with graded measurements, fabric/trim details, and construction notes for smooth handover to production. Approve final samples for production, ensuring quality, consistency, and brand-aligned craftsmanship. 3. Visual Merchandising Design and implement visual merchandising strategies for Nilas retail locations in Jaipur and Jodhpur, ensuring brand consistency and elevated in-store experiences. Lead the planning, curation, and installation of seasonal and thematic displays that reflect Nilas values and craft narratives. Integrate product storytelling and artisanal impact into merchandising presentations to deepen customer engagement. 4. Photoshoot & Creative Asset Management • Plan and oversee all aspects of collection photoshoots from creative concept to final delivery. • Develop mood boards, shoot concepts, and storylines that communicate each collection’s inspiration and craftsmanship. • Coordinate with photographers, stylists, models, and internal teams to ensure visuals are of the highest quality and aligned with brand positioning. 5. Design Calendar & Workflow Management • Maintain a comprehensive internal design calendar aligned with production and launch timelines. • Monitor key milestones, ensuring all design deliverables are met according to deadlines. • Provide regular progress updates and reports to relevant stakeholders, ensuring transparency and accountability across teams. 6. Team Collaboration & Knowledge Sharing • Work closely with project and production teams to ensure design feasibility and active artisan involvement in product development. • Document and archive design processes to support institutional knowledge-building and future reference. • Collaborate with the UK design team to integrate global creative direction into locally produced collections. • Participate in regular design reviews, ensuring seamless communication on updates, samples, and development progress. Skills & Qualifications • Education & Training: Bachelor’s or Master’s degree in Fashion/Apparel Design or a related field from a recognized institution. • Experience: Minimum 7–10 years of proven experience in apparel design and product development, preferably in premium, craft-led, or sustainable fashion brands. • Technical Proficiency: o Skilled in technical drawing, garment construction, pattern making, and grading. o Expertise in preparing comprehensive technical packs for production. o Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign) and CAD-based pattern-making software. • Craft Knowledge: Strong understanding of Indian textile traditions, artisanal techniques, natural dyeing, and sustainable materials. • Collection Development: Proven ability to conceptualize, design, and execute seasonal collections from research to final production. • Fit & Quality Standards: Strong eye for silhouette, proportion, and finishing, with hands-on experience in fittings and quality control. • Project & Workflow Management: o Ability to manage design calendars, timelines, and cross-functional coordination. o Strong organizational and multitasking skills with meticulous attention to detail. • Visual Storytelling: Experience in photoshoot planning, styling, and visual merchandising to translate brand values into compelling narratives. • Team Collaboration: Proven track record of working closely with production teams, artisans, and global creative teams. • Communication Skills: Excellent written, verbal, and visual communication skills for presenting ideas, mood boards, and collection concepts. • Leadership: Experience mentoring junior designers or leading small creative teams. • Adaptability: Ability to thrive in a fast-paced, purpose-driven environment while balancing creative vision with practical execution. Working Hours & Days • 5 days a week (Monday to Friday, 9:30 AM – 6:30 PM). • May be required to work on Saturdays or outside standard hours when necessary to meet collection deadlines, photoshoot schedules, or production timelines.