L2 Network Engineer

L2 Network Engineer

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About Arise Tech Global

Arise Tech Global is a technology and talent solutions company helping organizations build high-performing teams across enterprise technology, infrastructure, cloud, cybersecurity, and digital transformation.

About the Role

L2 Network Engineer

Key Responsibilities

• Provide L2 operational support for enterprise network infrastructure.
• Troubleshoot network connectivity, routing, switching, firewall, VPN, SD-WAN, and wireless issues.
• Configure and manage VLANs, STP/RSTP, OSPF, BGP, and inter-VLAN routing.
• Administer and troubleshoot Cisco Meraki MX, Cisco FTD, Palo Alto, and FortiGate firewalls.
• Perform firewall policy analysis, NAT/PAT, and IPsec VPN troubleshooting.
• Execute firmware and software upgrades across firewalls, routers, and switches, including pre-checks, backups, validation, and rollback procedures.
• Monitor network health, traffic, device availability, and performance.
• Use Wireshark, packet captures, ping, traceroute, and CLI tools for advanced troubleshooting.
• Participate in major incident management, technical bridge calls, and Root Cause Analysis (RCA).
• Maintain network documentation, configuration backups, and troubleshooting records.
• Coordinate with L1, L3, vendors, and infrastructure teams for incident resolution.
• Participate in rotational shifts and on-call support as required.

Required Skills & Qualifications

• 4–7 years of experience in enterprise network operations and support.
• Strong understanding of TCP/IP, OSI model, subnetting, DNS, DHCP, and ARP.
• Hands-on experience with routing and switching technologies, including VLANs, OSPF, BGP, and STP/RSTP.
• Practical experience with Cisco Meraki MX, Cisco FTD, Palo Alto, and FortiGate firewalls.
• Experience with firewall policies, NAT/PAT, IPsec VPN, and traffic-flow analysis.
• Mandatory hands-on experience performing firmware upgrades across Palo Alto, Meraki MX, Cisco routers, switches, and firewalls.
• Knowledge of SD-WAN, wireless networking, SNMP, and syslog monitoring.
• Proficiency in network troubleshooting tools such as Wireshark and packet capture utilities.
• Understanding of incident, problem, and change management processes.
• Strong analytical, communication, documentation, and troubleshooting skills.
• Willingness to work rotational shifts and participate in on-call support.

Preferred Qualifications

• CCNA or CCNP Enterprise certification.
• Palo Alto Networks, Fortinet, or Cisco security certifications.
• Relevant SD-WAN or enterprise networking certifications.
• Experience in network migration, infrastructure refresh, and firmware upgrade projects.
• Knowledge of ITIL practices.

How to Apply

Interested candidates can apply with their updated resume.