Key Responsibilities:
- Manage, administer, and support Citrix Virtual Apps and Desktops environments.
- Install, configure, and troubleshoot Citrix Delivery Controllers, StoreFront, Director, and Citrix Gateway.
- Monitor and optimize Citrix infrastructure performance, availability, and security.
- Manage user access, policies, profiles, and application publishing in Citrix environments.
- Administer and Basic support Windows Server and Active Directory services.
- Configure and manage network devices including routers, switches, firewalls, and wireless controllers.
- Perform network troubleshooting involving LAN, WAN, VPN, DNS, DHCP, and TCP/IP protocols.
- Monitor network performance and implement corrective actions to ensure high availability.
- Coordinate with vendors and internal teams for incident resolution and infrastructure upgrades.
- Handle backup, disaster recovery, and business continuity activities.
- Prepare technical documentation, network diagrams, SOPs, and reports.
- Provide L1 technical support and mentor junior engineers.
Required Skills:
- Strong experience in Citrix Virtual Apps & Desktops, Citrix ADC/NetScaler.
- Good knowledge of Windows Server 2016/2019/2022 administration.
- Hands-on experience with Active Directory, Group Policy, DNS, DHCP.
- L1 in networking technologies including Routing, Switching, VLANs, VPNs, Firewalls, and Network Security.
- Experience with Cisco, Fortinet, Sophos, Palo Alto, or similar network devices.
- Knowledge of virtualization technologies such as VMware or Hyper-V.
- Understanding of monitoring tools and ITIL-based support processes.
- Strong analytical, troubleshooting, and communication skills.
Preferred Certifications:
- Citrix Certified Associate (CCA) / Citrix Certified Professional (CCP)
- Cisco CCNA / CCNP
Pay: ₹45,000.00 - ₹50,000.00 per month
Benefits:
Work Location: In person
