Job Profile: Warehouse Executive Position: Warehouse Executive Location: Bangalore, Karnataka Employment Type: Full-time About KOZY KOZY is redefining the bonfire experience with beautifully crafted, near smokeless fire pits that bring warmth, design, and function together from intimate balcony nights to luxurious resort lounges, we’re on a mission to spark meaningful connections around fire — and we want someone who’s ready to fan that flame. Job Overview: KOZY is seeking an organized and proactive Warehouse, Inventory & Fulfillment Manager to oversee inventory management, shipping operations, Amazon FBA fulfillment, and customer follow-ups. You will play a crucial role in ensuring smooth warehouse operations, timely order shipments, and exceptional customer satisfaction. Key Responsibilities: Warehouse Management: Oversee the receiving, sorting, and storage of products. Maintain an organized and efficient warehouse layout for easy accessibility. Ensure all inventory is properly labeled, categorized, and stored safely. Inventory Management: Track stock levels and update inventory records in real-time. Conduct routine stock audits to prevent discrepancies. Coordinate with suppliers to replenish stock based on demand forecasts. Prepare inventory for Amazon FBA shipments , ensuring proper packaging and labeling. Order Processing & Shipping (Shopify & COD Orders): Process new orders through the Shopify admin panel . Verify customer details, payment methods (Prepaid/COD), and shipping addresses . Accurately calculate net weight, package weight, and dimensions for shipments. Use Shiprocket & Bigship to select courier partners based on delivery speed, cost, and location. Generate shipping labels , schedule pickups, and dispatch orders in a timely manner. Amazon FBA Fulfillment: Prepare and pack bulk inventory for shipment to Amazon Fulfillment Centers . Ensure products are properly labeled with Amazon FNSKU barcodes . Create and manage FBA shipment plans in Amazon Seller Central. Monitor inventory levels in Amazon warehouses and coordinate stock replenishment. Track FBA orders and ensure timely delivery through Amazon’s fulfillment network. Order Fulfillment & Customer Follow-up: Update order status in Shopify and mark orders as fulfilled once shipped. Enter tracking IDs in Shopify and notify customers via email/SMS. Follow up with courier partners to ensure timely delivery and resolve delays. Communicate with customers regarding their order status and provide assistance with queries. Collect customer feedback on delivery experience and escalate any issues if needed. Requirements & Qualifications: Education: Any graduation 2-5 years experience in warehouse management, logistics, e-commerce fulfillment, or Amazon FBA operations . Familiarity with Shopify, Shiprocket, Bigship, and Amazon Seller Central for order processing. Strong organizational and time-management skills . Ability to track inventory efficiently and manage stock levels proactively. Excellent communication and customer service skills to handle post-shipment follow-ups. Basic understanding of Amazon FBA labeling, packaging, and inventory replenishment . Comfortable working in a fast-paced environment with multiple tasks at hand. To Apply: Send your resume and a short note about why you’d be a perfect fit to satish@kozylife.in. Let’s bring warmth, one fire pit at a time. 🔥