Job Summary : We are looking for a proactive and well-organized Front Office Executive to join our team. The ideal candidate will serve as the first point of contact for incoming communication and will manage various front-desk and back-office responsibilities efficiently. Key Responsibilities : Responding to Calls : Answer incoming calls promptly and professionally Redirect calls to the appropriate department or personnel Maintain a call log and ensure follow-ups when necessary Handling Chat Messages : Manage customer and internal chat queries across various platforms Provide accurate and timely responses Escalate issues to the concerned department if needed Back Office Work : Maintain records, logs, and files as required Assist with data entry, coordination, and document preparation Support internal departments with administrative tasks Skills & Qualifications : Strong communication skills (written & verbal) Basic computer knowledge (MS Office, Email, Chat Tools) Good multitasking and time-management skills Ability to remain calm and professional under pressure Prior experience in a front desk or administrative role is a plus Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Paid sick time Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Experience: Customer service: 3 years (Preferred) Language: English (Preferred) Location: Andheri, Mumbai, Maharashtra (Preferred) Work Location: In person Application Deadline: 21/07/2025 Expected Start Date: 25/07/2025
We are looking for a Customer Care Executive who will be responsible for delivering excellent support and assistance to our customers through calls, chats, emails , and handling walk-in customers at our service centers. Responsibilities: Attend and resolve customer queries via phone, chat, and email. Provide assistance to walk-in customers at the service center. Maintain proper records of customer interactions. Coordinate with the internal team for updates and resolutions. Ensure a smooth and satisfactory customer experience. Requirements: Good communication skills (English, Hindi, and Marathi preferred). Prior experience in a customer-facing or support role is a plus. Basic computer knowledge. Polite, patient, and professional attitude. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Fixed shift Supplemental Pay: Performance bonus Yearly bonus Education: Higher Secondary(12th Pass) (Preferred) Experience: Customer service: 3 years (Required) Language: English (Required) Hindi (Preferred) Location: Andheri, Mumbai, Maharashtra (Required) Work Location: In person
We are looking for a Front Desk Executive to join our growing team! Role & Responsibilities: 1 - Handle walk-in customers professionally 2 - Must be fluent in English (spoken & written) 3 - Positive attitude is a must 4 - Should be a strong team player 5 - Will also manage incoming calls & chats What We’re Looking For: Excellent communication & interpersonal skills Friendly, confident & customer-focused approach Ability to multitask and coordinate effectively Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Leave encashment Paid time off Education: Higher Secondary(12th Pass) (Preferred) Experience: total work: 2 years (Required) Language: English (Required) Work Location: In person Application Deadline: 02/03/2024
We are looking for a Front Desk Executive to join our growing team! Role & Responsibilities: 1 - Handle walk-in customers professionally 2 - Must be fluent in English (spoken & written) 3 - Positive attitude is a must 4 - Should be a strong team player 5 - Will also manage incoming calls & chats What We’re Looking For: Excellent communication & interpersonal skills Friendly, confident & customer-focused approach Ability to multitask and coordinate effectively Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Leave encashment Paid time off Education: Higher Secondary(12th Pass) (Preferred) Experience: total work: 2 years (Required) Language: English (Required) Work Location: In person Application Deadline: 02/03/2024