Company Description Kivavee Global Services is a growing company committed to adhering to global standards. We specialize in managing business process needs, allowing companies to concentrate on their core objectives. Our services include Business Process Management (BPM), Business Process Outsourcing (BPO), Customer Contact Centre Outsourcing, Finance and Accounting Outsourcing, and specialized Insurance Processing Services. Additionally, we offer IT Consulting, Product Technical Support, and Virtual Assistance, among other support services. Serving industries such as Travel and Transportation, Banking and Financial Services, Insurance, Healthcare, and the Public Sector, we ensure operational efficiency and high-quality customer engagement. Job Description: Inside Sales Executive Location: Remote / On-site Experience: 1–3 years Employment Type: Full-time / Contract Job Overview: Kivavee Global Services is looking for Telemarketing Agents who will be responsible for outbound and inbound calling, lead engagement, appointment setting, and closing qualified leads. The role requires strong communication skills, confidence on calls, and a target-driven mindset. Key Responsibilities: Calling & Customer Engagement Make outbound calls to prospective customers using provided lead data Handle inbound calls and respond to customer inquiries professionally Clearly explain products and services to potential customers Build rapport and maintain a positive customer experience Lead Qualification & Follow-ups Identify customer requirements and assess purchase intent Qualify leads based on defined criteria Conduct timely follow-ups via calls or messages Update lead status and notes accurately in CRM or tracking tools Appointment Setting Schedule appointments or callbacks for interested prospects Coordinate with internal teams for smooth lead handover Ensure high appointment confirmation and attendance rates Lead Closure & Target Achievement Pitch offerings confidently and handle objections effectively Close qualified leads where applicable Meet daily and monthly calling and conversion targets Reporting & Process Compliance Maintain daily call logs and activity reports Follow approved call scripts, SOPs, and compliance guidelines Share regular performance updates with the reporting manager Required Skills & Qualifications: Excellent verbal communication skills (English required; regional languages preferred) Strong persuasion and negotiation abilities Ability to handle objections and rejection positively Customer-focused and performance-oriented mindset Basic knowledge of CRM systems or lead tracking tools Preferred Qualifications: Prior experience in telemarketing, telesales, or appointment setting Experience in B2B or B2C calling environments Fluency in Hindi, English, Telugu.
Company Description Kivavee Global Services is a growing company committed to adhering to global standards. We specialize in managing business process needs, allowing companies to concentrate on their core objectives. Our services include Business Process Management (BPM), Business Process Outsourcing (BPO), Customer Contact Centre Outsourcing, Finance and Accounting Outsourcing, and specialized Insurance Processing Services. Additionally, we offer IT Consulting, Product Technical Support, and Virtual Assistance, among other support services. Serving industries such as Travel and Transportation, Banking and Financial Services, Insurance, Healthcare, and the Public Sector, we ensure operational efficiency and high-quality customer engagement. Job Description: Inside Sales Executive Location: Remote / On-site Experience: 13 years Employment Type: Full-time / Contract Job Overview: Kivavee Global Services is looking for Telemarketing Agents who will be responsible for outbound and inbound calling, lead engagement, appointment setting, and closing qualified leads. The role requires strong communication skills, confidence on calls, and a target-driven mindset. Key Responsibilities: Calling & Customer Engagement Make outbound calls to prospective customers using provided lead data Handle inbound calls and respond to customer inquiries professionally Clearly explain products and services to potential customers Build rapport and maintain a positive customer experience Lead Qualification & Follow-ups Identify customer requirements and assess purchase intent Qualify leads based on defined criteria Conduct timely follow-ups via calls or messages Update lead status and notes accurately in CRM or tracking tools Appointment Setting Schedule appointments or callbacks for interested prospects Coordinate with internal teams for smooth lead handover Ensure high appointment confirmation and attendance rates Lead Closure & Target Achievement Pitch offerings confidently and handle objections effectively Close qualified leads where applicable Meet daily and monthly calling and conversion targets Reporting & Process Compliance Maintain daily call logs and activity reports Follow approved call scripts, SOPs, and compliance guidelines Share regular performance updates with the reporting manager Required Skills & Qualifications: Excellent verbal communication skills (English required; regional languages preferred) Strong persuasion and negotiation abilities Ability to handle objections and rejection positively Customer-focused and performance-oriented mindset Basic knowledge of CRM systems or lead tracking tools Preferred Qualifications: Prior experience in telemarketing, telesales, or appointment setting Experience in B2B or B2C calling environments Fluency in Hindi, English, Telugu.
Job Description: Inside Sales Executive (Inbound + Outbound) About the role: Kivavee is expanding our customer engagement and sales operations, and we’re looking for motivated individuals who are confident communicators, natural relationship builders, and ready to turn opportunities into success stories. As a Sales Executive at Kivavee, you’ll be at the heart of our growth team — connecting with potential customers, understanding their needs, and helping them get started with our services. This role involves both inbound and outbound sales. You’ll manage incoming inquiries from customers who want to know more about what we offer and also reach out to new prospects to create fresh opportunities. Every conversation you have will shape how people experience Kivavee for the first time, so empathy, clarity, and consistent follow-ups will matter as much as the numbers you deliver. Your workday will revolve around meaningful interactions — making calls, responding to inquiries, and guiding customers through the signup and on-boarding process. You’ll explain product benefits, clarify doubts, and make sure each customer feels supported throughout the journey. This is not just about selling; it’s about creating trust, confidence, and long-term relationships. Key Responsibilities • Handle inbound and outbound sales calls with existing and potential customers. • Understand customer needs and recommend suitable products or service plans. • Generate qualified leads and ensure timely follow-ups until conversion. • Assist customers with the signup process — form filling, document verification, and payment completion. • Maintain all sales interactions and updates in the CRM system accurately. • Collaborate with marketing to share lead feedback, product insights, and common customer expectations. • Achieve weekly and monthly sales targets set by the team. • Provide a positive, professional, and trustworthy experience in every interaction. Who You Are You’re someone who genuinely enjoys talking to people and helping them make decisions. You can stay composed, persuasive, and friendly — even on a busy calling day. You’re organized with your follow-ups and understand that small details, like logging a note or sending a quick message, make a big difference in sales. Skills & Qualifications • Excellent communication skills in English and Hindi (regional language is a bonus). • Confident while talking over calls and presenting offers. • Basic understanding of sales processes, lead management, and CRM tools. • Prior experience in inside sales, tele-sales, or customer support (0–3 years preferred). • Goal-oriented attitude with the ability to work both independently and in a team. • Enthusiastic, persistent, and open to learning new techniques. What You’ll Gain At Kivavee, you’ll join a fast-growing team that values initiative, creativity, and results. You’ll receive the training, tools, and support you need to perform confidently. Your growth will depend directly on your performance — with clear incentives, recognition, and opportunities to move up to senior sales or business development roles. Compensation : 8k to 15k per month based on your experience + performance-linked incentives Working Days: 6 days per week Timings: Day shift (adjustable to customer time zones if required)