Job Title: Calling Executive – Order Confirmation (Hindi/English) Company: Khadi Vastra Udyog Location: [Your Location or "Remote" if applicable] Job Description: We are looking for a Calling Executive to confirm online orders and handle RTO/NDR follow-ups. Candidate must be fluent in Hindi & English with basic knowledge of Excel. Responsibilities: Call customers to confirm orders Handle RTO (Return to Origin) and NDR (Non-Delivery Report) follow-up calls Maintain call status on Excel Requirements: Good communication skills in Hindi & English Basic Excel knowledge Prior calling experience preferred Apply now and be a part of our growing team! Job Type: Full-time Pay: ₹8,086.00 - ₹15,000.00 per month Schedule: Day shift Language: Hindi (Preferred) English (Required) Work Location: Remote Speak with the employer +91 6395450922
Job Title: Calling Executive – Order Confirmation (Hindi/English) Company: Khadi Vastra Udyog Location: [Your Location or "Remote" if applicable] Job Description: We are looking for a Calling Executive to confirm online orders and handle RTO/NDR follow-ups. Candidate must be fluent in Hindi & English with basic knowledge of Excel. Responsibilities: Call customers to confirm orders Handle RTO (Return to Origin) and NDR (Non-Delivery Report) follow-up calls Maintain call status on Excel Requirements: Good communication skills in Hindi & English Basic Excel knowledge Prior calling experience preferred Apply now and be a part of our growing team! Job Type: Full-time Pay: ₹8,086.00 - ₹15,000.00 per month Schedule: Day shift Language: Hindi (Preferred) English (Required) Work Location: Remote Speak with the employer +91 6395450922
Job Title: NDR/RTO Executive – Experienced Location: Meerut, Uttar Pradesh Company: Khadi Vastra Udyog About Us: Khadi Vastra Udyog is a growing e-commerce brand specializing in authentic Khadi apparel. We are looking for an experienced NDR/RTO Executive to manage our non-delivery reports, return-to-origin shipments, and related operational tasks with speed and accuracy. Key Responsibilities: Monitor and manage NDR (Non-Delivery Reports) and RTO (Return to Origin) shipments daily. Coordinate with courier partners to reduce RTO percentage and ensure delivery success. Contact customers for delivery confirmation, address updates, and reattempts. Analyze shipment issues and prepare daily/weekly reports. Maintain accurate tracking records and update order status in internal systems. Use Excel extensively for data, reports, and MIS tracking. Requirements: 1–2 years minimum proven experience in NDR/RTO handling (e-commerce, logistics, or courier company). Strong understanding of shipping processes and courier partner portals. Excel proficiency (VLOOKUP, Pivot Tables, Data Filtering, Reporting). Good communication skills for dealing with customers and courier teams. Problem-solving mindset with attention to detail. Salary: As per experience and industry standards. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Internet reimbursement Work Location: In person
We are looking for a Telecalling Executive to handle customer calls for order confirmation. The role involves contacting customers to verify orders, confirming delivery details, and maintaining call records in Excel. Responsibilities: Call customers to confirm their orders and delivery details Maintain accurate call records Provide polite and professional customer interaction Share feedback with the team to improve order success rate Requirements: Prior telecalling/customer service experience preferred Good communication skills in Hindi & English Basic knowledge of Excel Confident and polite phone etiquette Job Type: Permanent Pay: From ₹10,000.00 per month Benefits: Internet reimbursement Language: Hindi (Preferred) English (Required) Work Location: In person
We are looking for a Telecalling Executive to handle customer calls for order confirmation. The role involves contacting customers to verify orders, confirming delivery details, and maintaining call records in Excel. Responsibilities: Call customers to confirm their orders and delivery details Maintain accurate call records Provide polite and professional customer interaction Share feedback with the team to improve order success rate Requirements: Prior telecalling/customer service experience preferred Good communication skills in Hindi & English Basic knowledge of Excel Confident and polite phone etiquette Job Type: Permanent Pay: From ₹10,000.00 per month Benefits: Internet reimbursement Language: Hindi (Preferred) English (Required) Work Location: In person