Key Responsibilities
- Manage and develop relationships with Microsoft stakeholders and account teams.
- Act as the primary point of contact for assigned Microsoft-related accounts and opportunities.
- Understand customer/business requirements and identify relevant CloudThat solutions.
- Drive account growth, revenue and new business opportunities.
- Work closely with Microsoft teams to identify training, certification, cloud and upskilling opportunities.
- Coordinate with Sales, Pre-Sales, Training and Operations teams for smooth execution.
- Prepare account plans, opportunity pipelines and regular business updates.
- Track opportunities from initial discussion to closure and delivery.
- Identify cross-selling and up-selling opportunities within existing accounts.
- Maintain strong customer relationships and ensure high customer satisfaction.
- Resolve customer issues and coordinate with internal teams for timely closure.
- Conduct regular account reviews and share business forecasts with management.
- Maintain accurate account and opportunity information in CRM.
Must Have
- 3–6 years of experience in Key Account Management, B2B Sales, Enterprise Sales or Customer Success.
- Experience handling enterprise/corporate accounts.
- Strong experience in stakeholder and relationship management.
- Good understanding of Microsoft / Azure ecosystem.
- Experience in B2B technology, IT services, cloud, EdTech or training industry.
- Strong communication, presentation and negotiation skills.
- Ability to identify business opportunities and drive revenue.
- Strong coordination and account management skills.
- Willingness to work from office in Bengaluru.
Good to Have
- Experience working with Microsoft / Microsoft partners.
- Experience in selling Azure, Microsoft 365, AI or cloud training/services.
- Existing relationships with Microsoft stakeholders.
- Experience managing strategic/enterprise accounts.
- MBA/PGDM in Sales, Marketing or Business Management.
Key SkillsKey Account Management | B2B Sales | Microsoft/Azure | Enterprise Sales | Relationship Management | Stakeholder Management | Account Growth | Business Development | Negotiation | CRM
Pay: ₹328,000.00 - ₹1,350,000.00 per year
Work Location: In person
