Key Account Manager- Custom Housing Agent

Company: Babaji Shivram Clearing & Carriers Pvt. Ltd.

Job responsibilities

• Manage key customer accounts for customs clearance and logistics services.
• Coordinate import and export customs clearance at ports, airports, and ICDs.
• Ensure accurate preparation and submission of shipping bills, bills of entry, invoices, packing lists, and other customs documents.
• Coordinate with customs officials, customs brokers, shipping lines, airlines, transporters, and internal operations teams.
• Monitor shipment status and ensure timely customs clearance and delivery.
• Handle customer queries, complaints, escalations, and documentation discrepancies.
• Prepare quotations, negotiate rates, and maintain customer relationships.
• Identify opportunities to increase business from existing accounts and acquire new customers.
• Track billing, outstanding payments, profitability, and account performance.
• Ensure compliance with applicable customs regulations and procedures.

Required qualifications and skills

• Graduate in any discipline; logistics or supply chain qualifications are advantageous.
• Experience in CHA, customs brokerage, freight forwarding, or import/export operations.
• Knowledge of Indian customs procedures, ICEGATE, Bills of Entry, and Shipping Bills.
• Strong communication, coordination, negotiation, and customer service skills.
• Knowledge of MS Excel and logistics documentation systems.

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Flexible schedule

Work Location: In person