Company Description At Keplernet Infotech Pvt. Ltd, we help businesses thrive with customized IT and consulting solutions that streamline technology and enhance security. Our BPO services handle day-to-day operations, allowing businesses to focus on growth. We also offer financial services, including budgeting, tax planning, and investments, to aid in informed decision-making for a secure future. With a customer-first approach, we aim not just to solve problems but to create growth opportunities and success for our clients. Role Description This is a full-time, on-site role for a Customer Care Representative located in Prayagraj. The Customer Care Representative will be responsible for providing exceptional customer service, ensuring high levels of customer satisfaction, and addressing customer inquiries and concerns. Daily tasks will involve handling customer support cases, communicating effectively with clients, and utilizing interpersonal skills to foster positive customer relationships. Qualifications Strong Interpersonal Skills and Communication skills Experience in Customer Support and Customer Service Ability to ensure high levels of Customer Satisfaction Excellent problem-solving abilities and attention to detail Ability to work effectively in a team environment Prior experience in a customer care role is preferred High school diploma or equivalent; additional qualifications in customer service are a plus Show more Show less