ob Title - Senior Copywriter We are seeking an experienced and creative Senior Copywriter to join our marketing team. This individual will play a key role in developing compelling copy across various channels, including ads, email campaigns, landing pages, and banners. The Senior Copywriter will be responsible for both the strategic and executional aspects of copywriting, ensuring that all content aligns with the brand voice and drives measurable business outcomes. Responsibilities: Content Strategy & Execution Develop, implement, and refine copy strategies for marketing campaigns across multiple channels (ads, emails, landing pages, banners). Collaborate with the design, marketing, and product teams to ensure consistency in messaging and brand tone. Interpret marketing briefs to generate creative, persuasive copy that resonates with target audiences. Work closely with the creative and digital teams to ensure that copy aligns with the overall campaign objectives and user experience. Ad Copy Write compelling and concise ad copy for social media, display ads, and PPC campaigns. Optimize ad copy to drive click-through rates (CTR) and conversion rates. Email Campaigns Craft attention-grabbing subject lines and email body content to boost open rates and engagement. A/B test email copy and strategies to enhance performance. Landing Pages & Banners Write optimized, high-converting copy for landing pages that encourage user engagement and lead generation. Create banner ads that capture attention and communicate key messages effectively. Brand Voice & Consistency Maintain and refine the brands voice and tone across all marketing channels. Ensure consistency of messaging across all touchpoints. Content Optimization & Testing Regularly review campaign performance and use data insights to optimize copy for maximum effectiveness. Conduct A/B tests for ads, emails, and landing pages to continuously improve conversion rates. Collaborative Ideation Collaborate with the marketing and creative teams to brainstorm campaign ideas, positioning, and taglines. Participate in creative sessions and contribute to the overall content calendar. Key Performance Indicators (KPIs) Conversion Rate : Increase in conversion rates across ads, emails, and landing pages. Click-Through Rate (CTR) : Improvement in CTR for digital ads and email campaigns. Open Rate & Engagement : Growth in email open rates, click rates, and overall engagement metrics. Lead Generation : Number of qualified leads generated through landing pages. Campaign ROI : Return on investment for content-driven campaigns. A/B Testing Results : Positive changes resulting from iterative testing and optimization efforts.

Designation: Specialist - Infrastructure Support/IT Support Key Responsibilities Manage, configure, and monitor Sophos Firewalls (XG, XGS series). Administer and troubleshoot Ruckus WiFi networks (SmartZone, Unleashed, and Cloud). Perform routine tasks related to Windows Server (2016/2019/2022) including Active Directory, Group Policy, DNS, DHCP. Provide Level 2 support for network, server, and security-related incidents. Conduct firewall policy updates, firmware upgrades, VPN setup and monitoring. Monitor network traffic and performance, optimize throughput and security. Handle Wi-Fi SSID setups, guest portals, VLAN tagging, and access point provisioning. Manage user accounts and permissions in AD. Collaborate with Level 1 and Level 3 teams to resolve escalated issues. Create and maintain documentation for configurations, procedures, and infrastructure. Participate in audits and compliance efforts related to IT infrastructure. Required Skills & Experience: 3+ years of experience in IT support or network administration. Strong experience with Sophos XG/XGS Firewalls, including policies, NAT, IPS, VPNs. Solid hands-on experience with Ruckus WiFi systems - access point deployment, SmartZone controller management. Proficiency in Windows Server administration - Active Directory, GPO, DNS/DHCP. Good understanding of LAN/WAN concepts, TCP/IP, VLANs, and routing protocols. Experience with system monitoring tools and ticketing systems. Excellent troubleshooting and analytical skills. Strong communication and documentation abilities.

About Us : Keka is a leading provider of HR, Payroll, and Performance Management software for Small and Medium Businesses (SMBs). We are committed to delivering innovative solutions that help businesses optimize their workforce and drive organizational success. At Keka, Customer Success is at the heart of everything we do, ensuring that our clients maximize the value of our software and achieve tangible business outcomes. We are looking for a dynamic and experienced Group Manager for Customer Success to lead our Indian SMB market efforts and support our operations. Job Summary : As the Group Manager for Customer Success, you will lead a team of customer success managers, ensuring that our SMB customers in India receive the highest level of support and guidance in adopting and deriving value from our products and services. The Group Manager, Digital Customer Success, is also responsible for implementing & building tools and strategies to ensure that customers achieve their desired outcomes. Key Responsibilities : 1. Leadership & Team Management Lead and mentor a high-performing Digital Customer Success team responsible for the Indian SMB market. Higle level of knowledge of digital tools and platforms that can be used to minimize the manual efforts of the team Develop and execute strategies to drive customer satisfaction, retention, and expansion within the SMB sector in India. Set clear performance expectations, KPIs, and goals for the team, and ensure regular performance reviews and coaching. Oversee and optimize customer onboarding, engagement, training, and support processes. Work closely with the Sales and Product teams to ensure seamless integration and delivery of customer solutions. Proactively identify potential churn risks and develop strategies to mitigate them. Ensure customer feedback is collected, analyzed, and acted upon to improve our products and services. 2. Cross-functional Collaboration Collaborate with Product, Sales, and Marketing teams to ensure customer feedback informs product development and marketing strategies. Work closely with the Support team to address any customer issues or challenges promptly, ensuring a smooth resolution and high satisfaction levels. Provide valuable insights and contribute to the development of new customer success tools, processes, and technologies. 3. Tools & Analytics Analyze customer data and success metrics to evaluate team performance, customer satisfaction, and overall success. Report on customer success KPIs (e.g., NPS, retention rates, churn) and provide actionable insights for continuous improvement. Analyze and implement tools to ensure that we are less dependent on manual processes. Key Qualifications & Skills : Experience : 5+ years in customer success, account management, or related roles, with a strong background in managing preferably SMB markets within India. Leadership : Proven track record of leading and mentoring high-performing customer success teams. Market Knowledge : Deep understanding of the Indian SMB market, with a strong grasp of customer pain points, challenges, and opportunities. Customer-Centric : Passionate about delivering outstanding customer experiences and driving value. Communication : Excellent verbal and written communication skills, with the ability to engage with stakeholders at all levels. Education : Bachelor s degree in Business, Marketing, or a related field (MBA is a plus). Preferred Qualifications : Experience in SaaS or tech-related customer success roles. Understanding of CRM systems and customer success tools (e.g., Salesforce, Gainsight). Why Join Us? Opportunity to lead and shape customer success strategies for a fast-growing global company. Push the team from a traditional SMB team to being a Digital CS team Work with a dynamic and diverse team. Competitive salary and benefits package. Flexible working hours with remote options. Be part of an organization that values innovation and customer success.

SDR - Outbound About the Role: Were seeking a dynamic and results-driven Outbound Sales Development Representative (SDR) to actively seek new business opportunities, engage with potential customers, and drive revenue growth through outbound sales efforts. As an Outbound SDR, you will play a crucial role in identifying and qualifying leads, initiating contact with prospects, and nurturing relationships to drive sales conversions. Responsibilities: Conduct outbound prospecting activities to identify and qualify leads through cold calling, email outreach, and social media engagement. Actively engage with potential customers to understand their needs, educate them on our products/services, and identify sales opportunities. Follow up on leads generated from marketing campaigns and outbound prospecting efforts to schedule qualified sales demos. Maintain a high volume of outbound calls and emails while adhering to established quality and productivity metrics. Keep abreast of product/service updates, industry trends, and competitive landscape to effectively position our offerings. Create and maintain a database of prospective customers, including accurate records of interactions and lead status. Collaborate closely with the sales team to ensure seamless handoff of qualified leads and optimize sales pipeline efficiency. Achieve and exceed individual and team-based sales targets and KPIs. Requirements: 2-4 years of experience in Sales Development Representative or similar roles within a SAAS organization, with a focus on outbound sales efforts for the Indian Market. Proven track record of success in achieving and exceeding sales quotas/targets. Hands-on experience with various outbound prospecting techniques, including cold calling, emailing, and social outreach (LinkedIn, professional platforms). Proficiency in using CRM software (e.g., HubSpot) to manage leads, track activities, and measure performance. Strong understanding of sales performance metrics and the ability to leverage data insights to drive decision-making. Excellent communication and negotiation skills, with the ability to deliver engaging conversations and presentations. Ability to work autonomously in a fast-paced, results-oriented environment while maintaining high levels of productivity and accuracy. Proactive mindset with a focus on continuous learning and skill development. Join our dynamic outbound sales team and play a key role in driving revenue growth and customer acquisition. Apply now to be part of our exciting journey!

About Company Keka has been a silent revolution in the making since our launch 10 years ago. Our steadfast focus on building an employee-centric HR platform was well received by more than 13000+ businesses across India and the world. Today we are India s #1 platform in the segment with the greatest number of new customers adopting the platform. All with zero advertising spend and pure customer love. We are an organization built by our employees. The passion and the extreme ownership that our people bring to the table are contagious. We don t hide our shortcomings and we aren t afraid to ask for help. When we fail, we learn, adapt, and do better in the future. This open culture encourages our people to innovate, regardless of their function and across departmental boundaries. Recently, in November 2022, the company secured India s largest Series A SaaS funding with a whopping $57 million from WestBridge Capital. Our Engineering Team: Keka Engineering Team follows modern engineering practices and works with latest stack. Refactoring is central to our philosophy to evolve the design, maintain code consistency and adapt to dynamic business needs. We believe in DevOps practices, there is no fixed release cycle; our CI/CD pipeline, deployment automation, blue-green deployment and other related practices gives us flexibility to deploy multiple times a day (if required). Our Engineering team is made up of small cohesive teams embracing Agile; working on focus areas to deliver awesome experiences to our customers. Keka Engineering Team works on complex technical challenges, learns adapts and most importantly; we have fun along the way. We are seeking for Payroll SME (Subject Matter Expert) to provide in-depth domain expertise in the design, implementation, optimization, and support of the payroll module within our HRMS/ERP ecosystem. The ideal candidate will possess a strong understanding of end-to-end payroll processing, statutory compliance, integration with Time Attendance and Finance systems and be adept at translating business requirements into functional solutions. He should assist payroll teams in comprehending the essential features of payroll systems. Role : Subject Matter Expert - Payroll Experience : 5-7 years Job Location : Hyderabad, Onsite Job Type : Permanent Skills and Responsibilities: Deep understanding of Indian payroll regulations: Knowledge of labor laws, tax regulations, and reporting requirements. Strong knowledge of payroll configuration: pay elements, pay calendars, costing, retro pay, GL mapping Experience with payroll systems: Familiarity with various payroll systems and software. Payroll expertise : Great knowledge on different employee types, pay groups, tax scenarios , jurisdictions , gross-to-net calculations, statutory deductions, benefits, tax withholdings, retroactive payments, and year-end processes . Functional Expertise : Lead the configuration and optimization of Payroll module. Define payroll rules, earning/deduction components, and calculation logic. Set up statutory compliance (e.g., PF, ESI, Tax, etc.) Process Analysis: Analyze current payroll processes and recommend improvements. Document payroll cycles, calendars, and exception scenarios. Implementation Testing : Lead/assist in payroll module rollouts or migrations. Guide testing team in identifying Payroll scenarios in functional, SIT and UAT. Compliance Auditing : Ensure adherence to legal and regulatory requirements. Experienced in payroll audits. Reporting Reconciliation : Support payroll reporting (Payslips, Bank Files, Tax Reports). Assist in payroll reconciliations and resolving discrepancies. Communication and interpersonal skills: Ability to communicate effectively with colleagues and stakeholders.

About Company Keka has been a silent revolution in the making since our launch 7 years ago. Our steadfast focus on building an employee-centric HR platform was well received by more than 8500 businesses across India and the world. Today we are India s #1 platform in the segment with the greatest number of new customers adopting the platform. All with zero advertising spend and pure customer love. We are an organization built by our employees. The passion and the extreme ownership that our people bring to the table are contagious. We don t hide our shortcomings and we aren t afraid to ask for help. When we fail, we learn, adapt, and do better in the future. This open culture encourages our people to innovate, regardless of their function and across departmental boundaries. e are looking for Associate Product Marketing Managers (APMMs) to join our team. Our APMM will be a superb communicator and manage product launches, competitive intelligence, and sales enablement to grow revenue and drive product adoption. You ll be embedded in our small, but mighty PMM team based out of Bangalore / Hyderabad and partnering with Keka s senior leadership, product, sales, and partnerships teams. Job Description: In this role, you will: Communicate the value of the Keka platform to our target audiences including buyers, users, and partners with clear and persuasive messaging. Become the expert on our market and competition, driving competitive research and positioning that sets us apart from alternatives. Create marketing and enablement materials that compel prospects, customers, and partners to buy, use, and recommend Keka. Manage product launches that drive awareness and adoption of new features to our internal & external customers. Partner with sales and our partnerships team to understand what messaging and content are working and where there are gaps. Flex across strategic thinking, deep research, punchy writing, detailed documentation, and results analysis. What we re looking for: An exceptionally strong communicator. Someone who explains complex problems and solutions in simple and compelling ways. You understand how copy and design work together to tell a story. Someone organized, curious & detail oriented. You have coordinated projects with lots of stakeholders on various teams (content, product, exec, etc). You dive into the details of a product and know the competition inside and out. You are energized by ambiguity and can create structure in a dynamic, fast-paced environment. A big plus for experience working at a high-growth startup (series A-D). You have an exceptionally high-performance bar for yourself and everyone on the team. Unafraid to communicate what is working and what needs to change. You are a kind human who wants to build an extraordinary product, culture, brand, and customer experience. Bonus: You have also partnered with PMs to launch products that increase usage and revenue. An experienced and effective cross-functional collaborator. You understand B2B software sales motions and have supported AEs with messaging and content.