Kavalry Technologies

Shift & Flexibility Rotational Shifts : You must be comfortable working both day and night shifts . Startup Culture : We dont follow a strict 9-to-5. If theres work beyond your shift that needs attention, we expect the same ownership youd show for your own venture. 2 Rotational Week Offs : Work-life balance mattersbut in a startup, flexibility is key. What You'll Do Provide prompt, friendly, and accurate support to our customers via chat, email. Troubleshoot issues and coordinate with internal teams to resolve customer concerns. Be the voice of our userscollect feedback and escalate issues that impact the user experience. Keep records of customer interactions and follow up when needed. What We’re Looking For Fresh graduates or professionals with up to 2 years of customer support experience . Strong communication skills in English. A people-first mindset with the ability to stay calm under pressure. Tech-savvy and eager to learn startup tools and platforms. To move forward in the hiring process, please complete the following assignment: https://forms.gle/JH9wezyHquKvhWLN6 Perks of Joining Us Work closely with a passionate team in a rapidly growing startup environment. Health Insurance coverage for your peace of mind. Chilled beer, fun office parties, and game nights. Our Core Values We don’t just talk about culture—we live it. These 5 values guide everything we do: Go Above And Beyond – Exceed expectations, every time. Making Things Happen – Action > ideas. Own your outcomes. Say It Like It Is – Honest, direct communication wins. Progress Over Perfection – Start fast, improve faster. Don’t Take Yourself Seriously, Take Your Work Seriously – Have fun, but deliver excellence.