Job Summary:We are looking for a friendly, reliable, and detail-oriented Receptionist cum Cashier to join our Go-Karting Arena team. This role is crucial in delivering an excellent customer experience by managing front desk operations, handling cash and digital transactions, and providing accurate information about services and safety procedures. Key Responsibilities:Reception & Customer Service:Greet guests warmly and create a welcoming environment. Answer customer queries in person, over the phone, or via email. Provide information about karting sessions, pricing, rules, and safety regulations. Handle customer check-in and waiver form processing. Schedule bookings and manage reservations. Coordinate with track staff for session timings and customer flow. Handle customer complaints or escalate to management when necessary. Cashier Duties:Manage all point-of-sale (POS) operations including cash, card, and digital payment transactions. Issue receipts, refunds, or change accurately. Maintain cash register and ensure accurate cash handling. Prepare daily cash reports and handover to management at the end of shift. Reconcile cash drawer at the beginning and end of each shift. Administrative Support:Maintain visitor logs, booking records, and payment receipts. Keep the front desk area tidy and stocked with brochures, merchandise, or other materials. Monitor inventory of supplies like wristbands, helmets, and uniforms. Assist in promotional activities or social media check-ins as needed. Key Skills & Qualifications:High school diploma or equivalent; additional certification in office administration or customer service is a plus. Proven experience in a receptionist or cashier role, preferably in the entertainment, sports, or hospitality sector. Excellent communication and interpersonal skills. Basic math skills and familiarity with POS systems. Ability to multitask and stay calm in a fast-paced environment. Customer-oriented mindset with problem-solving abilities. Basic computer proficiency (MS Office, booking software,
Job Title: Receptionist cum Cashier – Go-Karting Track (Gurgaon) Location: Gurgaon, Haryana Job Type: Full-time | Rotational Shifts Responsibilities: Greet customers and manage walk-ins & bookings Handle cash, UPI, card payments, and billing Issue tickets, wristbands, and maintain records Provide information about karting packages & safety rules Coordinate with track team for session timings Maintain cleanliness and presentation of the front desk Requirements: 12th pass/Graduate 1–2 years’ experience in customer service or cashiering Good communication skills (English & Hindi) Basic computer and billing software knowledge Positive attitude and ability to handle crowds
Job Title: Housekeeping Staff – Karting ArenaOverviewThe Housekeeping Staff is responsible for maintaining a clean, safe, and welcoming environment throughout the karting arena. This role ensures that all public areas, tracks, pits, restrooms, customer zones, and staff spaces meet cleanliness and safety standards to enhance guest experience and support smooth arena operations. Key ResponsibilitiesFacility CleaningClean and sanitize all public areas, including lobby, reception, spectator seating, waiting zones, and party rooms. Sweep, mop, and vacuum floors throughout the arena, especially high-traffic areas. Clean restrooms regularly and restock supplies (soap, tissue, hand towels). Empty trash bins and recycling containers around the facility and dispose of waste safely. Track & Pit Area MaintenanceSweep and clean pit lanes, kart staging areas, and track walkways to ensure debris-free surfaces. Assist with cleaning oil spills, rubber residue, or other hazards on or near the track (following safety procedures). Report any maintenance issues such as damaged barriers, leaks, or unsafe areas to the supervisor immediately. Guest & Event SupportPrepare and reset party rooms or event spaces, including wiping tables, arranging seating, and disposing of waste. Keep equipment storage, rental gear areas, and locker zones clean and organized. Assist with periodic deep-cleaning tasks (window cleaning, high-dusting, pressure washing, etc.). Health & Safety ComplianceFollow all safety and sanitation procedures required by the karting facility. Use cleaning chemicals responsibly and store them according to guidelines. Follow proper PPE requirements when working near track or workshop areas. General DutiesWork collaboratively with front-of-house and operations staff to maintain facility standards. Respond to cleaning emergencies or spills promptly. Perform other cleaning or organizational tasks as assigned by management. Skills & QualificationsPrevious housekeeping or cleaning experience preferred (not mandatory). Ability to work in a fast-paced, customer-focused environment. Good physical stamina; ability to stand, lift, bend, and move for long periods. Strong attention to detail and awareness of safety. Ability to work independently and as part of a team. Flexibility to work evenings, weekends, and event days as required. Work EnvironmentIndoor/outdoor karting facility with high traffic, noise levels, and occasional exposure to fuel odors or cleaning chemicals. Role involves regular movement around track and pit areas.