JUNIOR EXECUTIVE - CALL CENTRE

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Star Air

1 years

Bengaluru

Posted:5 days ago

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Job Description

Job Location

BANGALORE HO

Areas of interest

INFORMATION TECHNOLOGY

Job Type

Professional

Job ID

SA-J594

Minimum requirements

Educational Qualifications: Any Graduate Experience: 1+ Years of Experience

Key Responsibilities

- Handle customer inquiries and issues via phone, email, or chat - Provide timely and effective solutions to customer queries - Record and update customer interactions in the CRM system - Meet performance targets and service level agreements - Participate in training and quality assurance programs - Collaborate with team members to resolve complex issues - Fluent communication SKILL- English & Hindi

Skills Required

Information Technology Customer Queries CRM Service Level Quality Assurance CRM tools Voice process (calls)

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