Junior Content & E-commerce Management Executive Fresher Job

Job Description

About the job: Key responsibilities: 1. Listing Creation & Management: a. Write and optimize product titles and bullet points by conducting keyword research to identify high-traffic, relevant search terms. b. Craft SEO-friendly content that clearly highlights product features and benefits. c. Select and coordinate product imagery by working with creative teams or external vendors to meet marketplace guidelines (e.g., resolution, background, compliance). d. Request white-background images, lifestyle shots, and infographics as needed. e. Implement SEO strategies using keyword placement, backend keyword fields, and A+ content where applicable. f. Use tools like Helium 10, Jungle Scout, and platform analytics to refine keyword strategies. g. Monitor competitor pricing, deal schedules, and platform fee structures. h. Update pricing dynamically to stay competitive while maintaining healthy margins. 2. Campaign Optimization & Promotions: a. Plan and execute promotional offers in alignment with marketing calendars (e.g., Lightning Deals on Amazon, Big Billion Day on Flipkart, etc.). b. Ensure timely setup, eligibility checks, and performance tracking for all offers. c. Coordinate with logistics and warehouse teams to confirm stock availability before launching promotions. d. Update stock levels on all platforms to avoid overselling or stockouts. e. Stay updated on marketplace policy changes, including sponsored ads, coupon rules, and category restrictions. f. Respond promptly to policy notifications or infringement warnings (e.g., IP disputes, restricted keywords). 3. Cross-Functional Collaboration: a. Collaborate with marketing and retargeting teams to develop strategies across Google Display, Facebook Ads, and marketplace-specific advertising (e.g., Amazon DSP). b. Share SKU performance insights and recommend products for ad campaigns. c. Provide briefs to creative teams for product photography, lifestyle shoots, banners, and infographics tailored to each marketplace. d. Review and approve final creatives, including A+ content. e. Coordinate with logistics teams for smooth order fulfillment and updates on incoming orders. f. Liaise with customer service to resolve escalations, delays, returns, or listing issues. 4. Customer Relationship Management (CRM): a. Respond to customer queries and tickets through Seller Central (Amazon), Seller Hub (Flipkart), and Meesho's platform inbox. b. Acknowledge and resolve customer inquiries regarding order status, refunds, returns, and product clarifications within SLA guidelines. c. Monitor product reviews and seller ratings regularly. d. Engage with dissatisfied customers courteously, offering replacements or refunds as needed. e. Collaborate with the product team to resolve recurring issues flagged in customer feedback. 5. Performance Tracking & Reporting: a. Track key metrics such as CTR, conversion rates, impressions, ASP, and RoAS across platforms. b. Use dashboards (Amazon Business Reports, Flipkart Analytics) and Google Sheets to consolidate performance data. c. Prepare weekly and monthly performance reports highlighting trends, top performers, underperformers, and ad campaign ROI. d. Present insights in regular e-commerce sync-ups and propose actionable recommendations. e. Analyze traffic funnels to identify drop-off points (e.g., high sessions, low conversions). f. Suggest A/B tests for titles, images, and bullet points. g. Work with analytics teams to test hypotheses related to pricing, bundling, and keyword targeting. Who can apply: Only those candidates can apply who: Salary: ₹ 2,02,000 - 2,44,000 /year Experience: 0 year(s) Deadline: 2025-07-05 23:59:59 Other perks: Informal dress code Skills required: Google Analytics, MS-Excel and Effective Communication About Company: Aeon Technologies, established in 2019, is committed to delivering cutting-edge business solutions to empower businesses for growth. Our team comprises seasoned professionals dedicated to assisting clients in reaching their business objectives. Our comprehensive range of services includes Software Development, Web Development, Mobile App Development, Digital Marketing, IT Consulting, and Business Process Outsourcing. With a focus on innovation and excellence, we strive to be the preferred partner for businesses seeking scalable and effective solutions.