Job Description Join our team as a Division Leader and play a pivotal role in shaping our operational success. We are looking for a dynamic leader who can inspire and guide a team towards achieving excellence. Your leadership will be crucial in fostering a high-performance culture and driving continuous improvement. Be part of an organization that values innovation, efficiency, and customer obsession. Elevate your career with us and make a significant impact on our operations. Job Summary As a Division Leader within our Operations team, you will provide overall supervision and leadership to staff during your shift. You will support recruiting and hiring needs while managing performance metrics that drive team and site success. Your role involves developing an environment focused on productivity and quality. You will identify business knowledge gaps and ensure ownership of deliverables. Your leadership will be key in fostering a high-performance culture and leading process improvements. Job Responsibilities Provide supervision and leadership to staff during shifts. Support recruiting and hiring needs. Manage performance metrics for team and site success. Develop a focus on productivity and quality. Review processes for efficiency enhancements. Identify and address business knowledge gaps. Conduct regular reviews and set expectations for direct reports. Lead a responsive team to organizational changes. Foster a high-performance culture. Lead and participate in process improvements. Use data trends for effective coaching. Required Qualifications, Capabilities, And Skills Minimum 3 years’ experience managing people. Exceptional written and verbal communication skills. Ability to work independently in a dynamic environment. Possess a controls mindset and understand banking regulations. Experience in planning and managing events or projects. Superior multitasking and project management skills. Experience handling sensitive/confidential information. Ability to tell a story with data and metrics. Strong time management and prioritization skills. Knowledge of Operations Management. Strong interpersonal skills for internal and external communication. Preferred Qualifications, Capabilities, And Skills Strong drive for results and customer focus. Proven leadership and people management skills. Ability to build strong business relationships. Proactive approach to problem-solving. Creative problem-solving techniques. Skilled in MS Office with data analysis orientation. Ability to influence across departments and sites. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies. Show more Show less

Job Description You are a strategic thinker passionate about driving solutions in tax compliance and analysis. You have found the right team. As an Analyst in our Regional Corporate Tax team, you will spend each day defining, refining, and delivering set goals for our firm. You will be responsible for supporting global tax compliance activities, including both Direct and Indirect tax regulations such as corporate income tax and VAT/GST. Your role will involve preparing documents and working papers, analyzing complex data, and following established control procedures. Additionally, you will frequently communicate with internal and external stakeholders to ensure seamless coordination and compliance. Our team is dedicated to providing comprehensive tax analysis and strategic oversight to enhance efficiency and compliance across the organization. Job Responsibilities Manage direct and indirect tax compliance for assigned jurisdictions as guided by the Regional Corporate Tax team, focusing on tax returns, tax provisions (Group and statutory), and tax payments. Support the Global Tax Reporting team with internal tax reporting requirements, including effective tax rate determinations, cash tax forecasts, and group tax provisions by coordinating and consolidating financial data. Run, analyze, and compile data to file VAT/GST tax returns, including calculating tax, reconciling data, making financial accounting entries, monitoring tax positions at a transaction level, preparing returns, and filing returns. Collaborate with the Regional Corporate Tax team on tax audits and litigation, responding to tax authority queries and meeting appeal submission deadlines in a timely manner. Assist the Regional Corporate Tax team with tax advisory services on ad-hoc tax-related business queries and contribute to strategic projects. Support local entity compliance with Group transfer pricing policies and procedures. Interact frequently with the Regional Corporate Tax team and external consultants as appropriate. Ensure tax compliance obligations are met on a timely basis, document and adhere to control procedures. Raise issues and work towards resolution. Required Qualifications, Capabilities And Skills Strong knowledge in tax and accounting rules. Expertise in direct and indirect tax processes and compliance Ability to work with, and use, large amounts of data. Meticulous with strong analytical skills with strong attention to detail and a high aptitude for numbers and MS office (Excel, PowerPoint) proficiency Excellent communication and written skills with clear, concise & logical documentation ability Good analytical skills and ability to technically discuss with regional Corporate Tax teams where necessary Preferred Qualifications, Capabilities, And Skills CA qualification preferred Commerce graduates and CA inter qualified candidates with strong exposure in direct and indirect tax and good knowledge of Accounting concepts may be considered with at least 1 year of experience Background of financial services is an added plus Team player with ability to work with colleagues in a collaborative manner, as well as being able to proactively progress multiple tasks independently. Knowledge of automation tools (Alteryx/Tableau) or experience with Transformation projects is an added plus About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet. Show more Show less

Job Description Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues. Job Summary As a Payment Lifecycle Specialist within JPMorgan Chase,you will be responsible for ensuring all aspects of operations for our clients are completed, transactions are processed timely, exceptions are resolved proactively and you are part of being a single point of contact with subject matter knowledge and expertise. Our Custody Cash Operations teams cover Cash Instruction Capture and management, Cash settlements; Swift Fail Management, Overdrafts, Foreign Exchange, Time Deposits and Payments Lifecycle Management. Job Responsibilities Execute daily business tasks efficiently within a controlled framework, emphasizing the importance of adhering to established procedures and standards to ensure consistency and reliability in operations. Monitor performance by tracking daily and weekly metrics to identify any deviations from expected agreements and behaviors, maintaining accountability and ensuring alignment with business goals. Process and verify cash wires with appropriate controls in place, escalating any aging items to ensure timely resolution and prevent potential issues. Review and certify Custody Operations and Cash function procedures timely to ensure compliance and operational integrity. Support strategic planning for product development, client service, and technology initiatives to meet client expectations and achieve internal functional goals, driving innovation and improvement. Highlight the importance of having strong analytical and problem-solving skills, along with a proactive mindset to drive change and support business resiliency. Collaborate with other lines of business, including Control/Risk Management, MIS, and Internal and External Audits, performing periodic internal quality analysis and control to ensure smooth and effective business operations. Required Qualifications, Skills And Capabilities Knowledge of custody cash operation services, Swift messages MT202, MT103, MT210, MT304, MT321, MT199, MT192, MT292, MT599. Being flexible to manage tight deadlines, remain organized and balance priorities. Strong analytical and problem solving skills, take initiative to drive change & controls. Support a changing business landscape with understanding of program/project risk. Excellent verbal and written communication skills, proficiency in MS excel and ability to clearly storyboard using MS PowerPoint. Bachelor's Degree or equivalent with minimum 3 years of experience. Preferred Qualifications, Skills And Capabilities Strong financial markets product knowledge and understanding of the payment transaction lifecycle. Subject matter expertise in cash operations. Working knowledge and experience on Tableau, Alteryx and AI tools Prior experience managing staff; be a self-starter with an ability to learn and transfer knowledge. About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description You are a strategic thinker passionate about driving solutions in Product Control . You have found the right team. As a Product Control Associate in our Finance team, you will spend each day defining, refining and delivering set goals for our firm. You will play a crucial role in ensuring accurate financial reporting and compliance by analyzing revenue and balance sheet data and supporting strategic business initiatives. Job Responsibilities Prepare and review financial metrics/presentations for board meetings, finance meetings and local management reporting, ensuring data accuracy and timely delivery. Assist with audit cycle reviews and ensure compliance with internal and external audit requirements. Ensure adequate controls are in place to meet safeguarding requirements for Client Money accounts. Support the preparation and review of wind down plans, capital adequacy plans, and liquidity analysis for entities primarily supporting the Merchant acquiring business. Conduct monthly close activities, including financial data review, variance investigation, fluctuation analysis, and preparation of financial reporting deliverables. Enhance month-end processes to improve transparency and efficiency in financial results. Serve as a resource for project management and support various business initiatives. Collaborate with Business Managers, Product Managers, and Financial Controllers to monitor and escalate risks appropriately. Contribute to the end-to-end control framework of the business and function. Required Qualifications, Capabilities, And Skills Qualified accountant with 4 years of experience in the Financial Services industry, having Financial reporting or Product Controller experience. Excellent communication skills and executive presence. Strong analytical and problem-solving skills with attention to detail and control focus. Ability to work effectively under tight timeframes and pressure. Strong interpersonal, communication, and team-building skills. Ability to work in a matrix organization with limited local oversight. Proven skills in identifying and resolving control issues impacting financial results. Preferred Qualifications, Capabilities, And Skills Good knowledge of Treasury Services products and processes, including Merchant Acquiring business , cash management, payment clearing processing, and liquidity management. Proficiency in digital solutions, particularly Alteryx and Tableau. Proficiency in Microsoft Office (especially Excel and PowerPoint) Good knowledge of the SAP system. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues. Job Summary As a Payment Lifecycle Specialist within JPMorgan Chase, you will play a crucial role in upholding the company's strength and resilience. Your contributions will be instrumental in fostering the firm's growth responsibly, as you anticipate new and emerging risks and apply your expert judgement to tackle real-world challenges impacting our company, customers, and communities. You will be part of a culture that promotes innovative thinking, challenges the status quo, and aims for best-in-class performance. Job Responsibilities Ensure investigations and transactions are processed in accordance with documented procedures. Undertake various functions within the team and ensure that all relevant deadlines and stipulated controls are met. Process manual instructions received on fund/wire transfers for global currencies. Analyze information to determine the accuracy and completeness of data. Assist in the training/education of other members in job functions/procedures relating to the unit. Process any required back-up tasks relating to production, identifying ways to improve current work practices. Review, research, and pass manual entries to resolve funds transfer inquiries. Interact with clients or the Client Service team as and when required to provide or receive updates on wire transfer inquiries. Work with minimum supervision and act on own initiative to identify tasks to be undertaken. Participate in the rotation of functions within the group ensuring no degradation to work flows. Required Qualifications, Skills And Capabilities Graduate degree Minimum 2 years of experience ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description Join a dynamic team where your expertise in fund management and client service delivery will shine. Elevate your career by leading a talented group, ensuring compliance, and driving innovation. Be part of a forward-thinking organization that values your contributions and fosters growth. Job Summary As a Fund Administration Manager within the Client Services Team, you will oversee the management, staffing, and development of a client team. You will identify complex fund issues and ensure the delivery of services to clients, meeting all regulatory deadlines. You will play a crucial role in maintaining client satisfaction and operational excellence. Job Responsibilities Coordinate fund administration activities for monthly projections and accruals. Identify and guide staff on complex financial transactions. Prepare monthly management and quarterly board reports. Collaborate with Mutual Fund Accounting on initiatives. Act as primary contact for client inquiries and projects. Support financial reporting by reviewing reports for data integrity. Work with legal counsel on prospectus updates. Assist in developing department procedures and systems. Collaborate with tax department on fund distributions. Provide feedback, coaching, and conduct performance reviews. Interview candidates and provide detailed feedback. Required Qualifications, Capabilities, And Skills Demonstrate strong leadership and staff development skills. Communicate effectively and maintain collaborative relationships. Organize efficiently with project management experience. Analyze issues and drive initiatives. Initiate and drive change effectively. Operate under pressure in a matrix organization. Focus on control with understanding of operational risk. Preferred Qualifications, Capabilities, And Skills Understand investment industry with SEC and IRS regulations. Minimum 5 years in mutual funds industry experience. Hold BA/BS or equivalent experience. CPA certification is advantageous. Exhibit advanced analytical skills. Demonstrate strong technical understanding. Show ability to work under tight timeframes. About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description Are you passionate about investments and financial markets? PAG is looking for a dynamic Associate to join our performance team within Wealth Management in India. This role offers the opportunity to work with industry-leading practices and contribute to the success of our global operations. As an Associate within the performance team in Wealth Management, you will calculate performance returns and attribution across our product range. You will oversee performance measurement and reporting across regional offices, ensuring accuracy and timely delivery. You will also analyze reports and communicate results to senior management and portfolio managers. Job Responsibilities Calculate performance returns and performance attribution across product range, ensuring accuracy and timely delivery. Oversee a broad spectrum of performance measurement & attribution calculations and create reporting across several regional offices. Analyze performance and attribution reports, and effectively communicate results to senior management, client portfolio managers, and portfolio managers. Drive the development and implementation of the performance and attribution systems with best industry practices. Monitor data quality and perform comparisons between computations from different sources (e.g., internal vs external). Interpret results and produce attribution commentary for a range of portfolio strategies/mandates (long and short duration, emerging markets, high yield, etc.), including determining sources of alpha and identifying the factors responsible for these results. Provide regular and bespoke risk and return analysis to portfolio managers and investment specialists. Required Qualifications, Capabilities, And Skills Hold a Bachelor's degree in Finance, Economics, Mathematics, or Computer Science. Demonstrate passion for investments and financial markets. Possess strong quantitative skills and comfort with formulas. Understand Asset and Wealth management businesses/products. Have knowledge of securities operations and performance systems. Exhibit solid analytical ability to research complex data. Communicate effectively with internal and external stakeholders. Preferred Qualifications, Capabilities, And Skills Progress towards CIPM/CFA designation is a plus. Demonstrate strong client service mentality. Possess knowledge of portfolio accounting principles. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals. Show more Show less

Job Description Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues. Job Summary As a Client Data Analyst within JPMorgan Chase, you will play a pivotal role in maintaining the company's robustness and resilience. Your valuable contributions will be key in responsibly promoting the firm's growth, as you foresee new and emerging risks and utilize your expert judgement to address real-world challenges affecting our company, customers, and communities. You will be an integral part of a culture that encourages innovative thinking, challenges the norm, and strives for top-tier performance. Job Responsibilities Understand and implement KYC standards, guidelines, policies, and procedures. Handle and maintain confidential client documentation. Collect and verify confidential client data via publicly available and internal sources. Understand the firm’s KYC requirements when completing documentation inclusive of Customer Identification Program (CIP), Minimum Due Diligence (MDD), Enhanced Due Diligence (EDD), Local Due Diligence (LDD), Specialized Due Diligence (SpDD), and Product Due Diligence requirements (PDD). Review client data/processes to meet firm-wide quality standards. Interpret alerts and communicate to management when applicable. Engage with Middle Office and be part of KYC/AML interactions to complete the case as per the timeline. Comprehend the KYC risk factors and draft the overall risk summary for the client. Required Qualifications, Skills And Capabilities Bachelor’s Degree or Graduate Degree. Knowledge of KYC is essential with at least 4 years’ experience (Audit, Control, Risk, AML, and Research may also be areas of experience) Strong research, analytical and comprehension skills, with ability to analyze large amounts of data Client focused with great customer engagement skills Experience in adhering to controls and compliance standards Self-starter with high levels of commitment & motivation to work with data, fix issues and achieve success in a team environment. About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description You are a strategic thinker passionate about driving solutions in financial analysis. You have found the right team. As a Financial Analyst in our Finance team, you will spend each day defining, refining and delivering set goals for our firm. You will be responsible for partnering across the firm to provide financial and strategic analysis, oversight, and coordination of budgeting and forecasting. You will be responsible for a wide range of activities including financial control, forecasting and budgeting, analysis of financial/business metrics, delivery of weekly/monthly/quarterly management reporting, development of new reporting capabilities (e.g. dashboards), and advising the line of business CFOs on how to increase profitability and efficiencies. You will be responsible for one of our key financial measures such as revenues, expenses, headcount, or profitability modelling, where you will be expected to deliver value-added financial reporting and analysis, and assist with strategic direction and decision making. You will be expected to provide leadership across the FP&A teams, and interact regularly with the FP&A Managers, the line of business CFOs and peers across Finance & Business Management and the business. Job Responsibilities Calculate and consolidate month-end results, forecasts for the remainder of the year, and budgets for future years. Perform variance analysis to understand key drivers of results and provide commentary explaining changes from prior forecasts and budgets. Produce weekly, monthly, quarterly, and ad-hoc reports of results and drivers for senior management. Enhance controls and streamline processes, introducing automation where possible. Work on projects to drive global consistency and create synergies across the team. Required Qualifications, Capabilities, And Skills Bachelor’s degree in Accounting, Finance or a subject of a technical nature Advanced skills in Excel and PowerPoint Inquisitive, enthusiastic and diligent, and capable of challenging peers Strong verbal and written communication skills, with the ability to articulate complex issues clearly Highly motivated and able to thrive and think clearly under pressure and tight deadlines Integrity in handling highly sensitive and confidential information Team player with the ability to be respected as a trusted partner for the Business, Finance, and FP&A Teams ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet. Show more Show less

Job Description You are a strategic thinker passionate about driving solutions in Financial Analysis. You have found the right team. As a Financial Analysis Analyst in our Finance team, you will spend each day defining, refining and delivering set goals for our firm. You will majorly be responsible for partnering across the firm to provide financial and strategic analysis, Timesheet automation & reporting and Headcount reporting. Our Performance Excellence (PE) teams are responsible for a wide range of activities including Process Design & Excellence, PXT Reporting & Insight GM/ Interim Automation & Visualization, Expense Transparency, Tools Transformation. You will analyze, prepare, and reconcile accounting and technical data as well as prepare reports, while always thinking of and devising ways to streamline and minimize cycle times through automated applications and process improvement. You will also help develop recommendations effecting business procedures and operations and maintain financial and reporting systems. In addition, you will assist the department and other team members with special projects or components of other projects as needed. Job Responsibilities Support the team in governance by ensuring correct configuration of tools, gathering metrics, and investigating user issues. Communicate monthly calendar timelines to F&BM after thoroughly reviewing underlying data. Conduct weekly reporting and checks, such as hygiene reports, timesheet reminders to out-of-scope resources, and loading in PI. Manage the mailbox for publishing reports and handling queries. Own the timesheet attestation process, including uploading attestation templates in PI, following up with attestors, resolving queries, and tracking system anomalies. Communicate monthly timelines to F&BMs, prepare hygiene reports, follow up with stakeholders, assess system anomalies, and report findings. Support month-end processing and reconciliations, including adjustments to PI for unsubmitted timesheets, reconciliations, and communication to F&BMs on revised forecasts and system updates in PI. Identify and leverage best practices from other PXT F&BM groups. Provide ad-hoc analysis to senior management frequently. Identify opportunities and recommend improvements for increased process and reporting efficiencies. Ensure data integrity, accuracy, and timeliness in all financial and headcount reporting and presentations. Adhere to internal compliance policies and other business reporting requirements. Required Qualifications, Capabilities, And Skills Chartered Accountant/CFA/MBA (Finance) (or similar educational background) with minimum 2 years of post-qualification experience Experience in planning and analysis/financial management / accounting environment. Experience partnering in either a Finance and/or Business Management capacity and providing insights/recommendations to senior management Ability to present information in a clear and concise manner that tells the story behind financials in a compelling way Confident and personable attitude with the ability to face off with senior management at all levels, influence/handle difficult messages, problem solve, and resolve conflicts Detail oriented individual capable of completing reporting and analytics accurately, on a timely basis, and in a presentable manner Excellent written and verbal communication skills a must Individual must be able to work independently as well as in a team situation Excellent time management skills and ability to multi task and handle competing priorities under pressure Self-motivated individual to go beyond immediate responsibilities Preferred Qualifications, Capabilities, And Skills In-depth knowledge of Excel & PowerPoint and knowledge of Essbase and SAP and JIRA preferable In depth knowledge and experience preferred with visualization and reporting tools such as Tableau, Alteryx. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet. Show more Show less

Job Description You are a strategic thinker passionate about driving solutions in financial analysis. You have found the right team. As an Associate in Planning and Analysis, you will be responsible for coordinating the budgeting and forecasting process, as well as management reports and presentations. You will be primarily responsible for leading and coordinating the budgeting and forecasting process, including the short- and long-term projection of earnings and capital over varying economic scenarios. FP&A operates in close cooperation with firmwide groups in each line of business to prepare management reports and presentations for the Operating Committee and the Board of Directors. Job Responsibilities Liaise between Firm-wide P&A, lines of business, Functional Finance teams, and other support teams to provide impactful reporting, planning, and insightful analyses. Produce presentations, analyses, and supporting materials for key internal clients, including senior management, while participating in and supporting ad-hoc special projects and requests as needed. Develop, consolidate, and present insightful and robust qualitative and quantitative financial analyses, including annual budgets and quarterly/monthly forecast variances. Create, maintain, and review financial models and analyses, both recurring and ad-hoc. Conduct "deep dive" analyses on key issues impacting clients to determine root causes and propose solutions. Collaborate with business partners across P&A, lines of business, and the firm to ensure the timely, accurate, and effective delivery of recurring and ad-hoc initiatives. Build and maintain strong relationships with key business stakeholders, including firm-wide, Functional Finance, and lines of business teams. Required Qualifications, Capabilities, And Skills Self-starter who is able to work in a fast paced, results driven environment BA/BS in Finance, Economics, Accounting . At least 3 years of relevant FP&A experience. Sound judgment, professional maturity and personal integrity, strong work ethic, proactive and results-oriented, and ability to manage multiple tasks simultaneously. Candidate must be comfortable with frequently changing priorities Ability to comprehend and clearly communicate complex concepts and maintain composure in a fast-paced, dynamic environment Excellent organizational, management, and both verbal and written communication skills Strong quantitative, analytical, and problem solving skills Strong technical and analytical skills, including Excel, PowerPoint, Essbase, Visual Basic and macros Ability to navigate multiple data sets and synthesize into cohesive presentation and recommendations Detail oriented with the ability to work well under pressure, handling multiple projects and initiatives simultaneously Team oriented, inquisitive, critical thinker who anticipates questions from internal clients and senior management Ability to build strong partnerships with colleagues, desire to learn quickly, be flexible and think strategically Preferred Qualifications, Capabilities, And Skills CFA, CPA, MBA a plus Experience preferably in the financial services industry ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Show more Show less

Job Description Loan Servicing Specialist – Team Member, a pivotal role within our Loans group. This essential position is designed to deliver on specific tasks and requirements, making it a crucial part of our team. As a Loan Servicing Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment. Job Summary As a Loan Servicing Specialist – Team Member within Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working across a variety of processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This position offers a unique opportunity to enhance your skills in performing Nostro & Past Due Reconciliation and to make a significant impact on our operations Job Responsibilities Adhere to established QUALITY & QUANTITY SLAs consistently. Ensure 100% compliance with process-related policies, guidelines, and controls. Manage Deal Closing, Drawdowns, Rollovers, Repayments, and other financial processes efficiently. Support the secondary trading desk with trade booking and settlements. Liaise with bank departments and external contacts, including Borrowers and Trustees. Follow up timely with agents or customers for any missing notifications. Complete all funding within the SLA on the same day. Serve as the SME and first internal POC for process-related queries and clarifications. Act as the first point of escalation for process-related issues from customers. Pay attention to detail to ensure all documents are processed correctly. Identify changes to processes to improve productivity and efficiency. Required Qualifications, Skills And Capabilities Hold a Bachelor’s degree in Finance or a related field, or possess equivalent work experience. Minimum 6 months of experience in the Financial Services industry with a proven track record of delivery. Understand business financial statements, cash flow capacity, and loans across various industries and business types. Exhibit strong research, analytical, and comprehension skills to analyze large data sets. Manage clients effectively, build partnerships, and lead while dealing with multiple stakeholders simultaneously. Utilize effective time management and prioritization skills to achieve business objectives. Communicate effectively with strong interpersonal and analytical skills, working independently on multiple assignments. Preferred Qualifications, Skills And Capabilities Build relationships with clients, internal partners, and peers effectively. Recognize issues or problems that need to be escalated promptly. Develop domain learning and exhibit strong interpersonal and communication skills. Apply analytical thinking and problem-solving skills effectively. Understand the product lifecycle and area product management thoroughly. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description Loan Servicing Specialist – Team Member, a pivotal role within our Loans group. This essential position is designed to deliver on specific tasks and requirements, making it a crucial part of our team. As a Loan Servicing Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment. Job Summary As a Loan Servicing Specialist – Team Member within Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working across a variety of processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This position offers a unique opportunity to enhance your skills in performing Nostro & Past Due Reconciliation and to make a significant impact on our operations Job Responsibilities Adhere to established QUALITY & QUANTITY SLAs consistently. Ensure 100% compliance with process-related policies, guidelines, and controls. Manage Deal Closing, Drawdowns, Rollovers, Repayments, and other financial processes efficiently. Support the secondary trading desk with trade booking and settlements. Liaise with bank departments and external contacts, including Borrowers and Trustees. Follow up timely with agents or customers for any missing notifications. Complete all funding within the SLA on the same day. Serve as the SME and first internal POC for process-related queries and clarifications. Act as the first point of escalation for process-related issues from customers. Pay attention to detail to ensure all documents are processed correctly. Identify changes to processes to improve productivity and efficiency. Required Qualifications, Skills And Capabilities Hold a Bachelor’s degree in Finance or a related field, or possess equivalent work experience. Minimum 6 months of experience in the Financial Services industry with a proven track record of delivery. Understand business financial statements, cash flow capacity, and loans across various industries and business types. Exhibit strong research, analytical, and comprehension skills to analyze large data sets. Manage clients effectively, build partnerships, and lead while dealing with multiple stakeholders simultaneously. Utilize effective time management and prioritization skills to achieve business objectives. Communicate effectively with strong interpersonal and analytical skills, working independently on multiple assignments. Preferred Qualifications, Skills And Capabilities Build relationships with clients, internal partners, and peers effectively. Recognize issues or problems that need to be escalated promptly. Develop domain learning and exhibit strong interpersonal and communication skills. Apply analytical thinking and problem-solving skills effectively. Understand the product lifecycle and area product management thoroughly. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description Loan Servicing Specialist – Team Member, a pivotal role within our Loans group. This essential position is designed to deliver on specific tasks and requirements, making it a crucial part of our team. As a Loan Servicing Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment. Job Summary As a Loan Servicing Specialist – Team Member within Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working across a variety of processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This position offers a unique opportunity to enhance your skills in performing Nostro & Past Due Reconciliation and to make a significant impact on our operations Job Responsibilities Adhere to established QUALITY & QUANTITY SLAs consistently. Ensure 100% compliance with process-related policies, guidelines, and controls. Manage Deal Closing, Drawdowns, Rollovers, Repayments, and other financial processes efficiently. Support the secondary trading desk with trade booking and settlements. Liaise with bank departments and external contacts, including Borrowers and Trustees. Follow up timely with agents or customers for any missing notifications. Complete all funding within the SLA on the same day. Serve as the SME and first internal POC for process-related queries and clarifications. Act as the first point of escalation for process-related issues from customers. Pay attention to detail to ensure all documents are processed correctly. Identify changes to processes to improve productivity and efficiency. Required Qualifications, Skills And Capabilities Hold a Bachelor’s degree in Finance or a related field, or possess equivalent work experience. Minimum 6 months of experience in the Financial Services industry with a proven track record of delivery. Understand business financial statements, cash flow capacity, and loans across various industries and business types. Exhibit strong research, analytical, and comprehension skills to analyze large data sets. Manage clients effectively, build partnerships, and lead while dealing with multiple stakeholders simultaneously. Utilize effective time management and prioritization skills to achieve business objectives. Communicate effectively with strong interpersonal and analytical skills, working independently on multiple assignments. Preferred Qualifications, Skills And Capabilities Build relationships with clients, internal partners, and peers effectively. Recognize issues or problems that need to be escalated promptly. Develop domain learning and exhibit strong interpersonal and communication skills. Apply analytical thinking and problem-solving skills effectively. Understand the product lifecycle and area product management thoroughly. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description Credit Support Specialist – Operations Analyst, a vital role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Credit Support Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment. Job Summary As a Credit Support Specialist – Operations Analyst within our Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working across various processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This position offers a unique opportunity to enhance your skills in performing Nostro & Past Due Reconciliation, allowing you to make a significant impact on our operations. Job Responsibilities Adhere to established QUALITY & QUANTITY SLAs consistently. Ensure 100% compliance with process-related policies, guidelines, and controls. Manage Deal Closing, Drawdowns, Rollovers, Repayments, and other financial processes efficiently. Support the secondary trading desk with trade booking and settlements. Liaise with bank departments and external contacts, including Borrowers and Trustees. Follow up timely with agents or customers for any missing notifications. Complete all funding within the SLA on the same day. Serve as the SME and first internal POC for process-related queries and clarifications. Act as the first point of escalation for process-related issues from customers. Pay attention to detail to ensure all documents are processed correctly. Identify changes to processes to improve productivity and efficiency. Required Qualifications, Capabilities And Skills Hold a bachelor's degree in finance or a related field, or possess equivalent work experience. Minimum 6 months of experience in the financial services industry with a proven track record of delivery. Understand business financial statements, cash flow capacity, and loans across various industries. Exhibit strong research, analytical, and comprehension skills to analyze large data sets. Manage clients effectively, build partnerships, and lead while engaging multiple stakeholders. Utilize effective time management and prioritization skills to achieve business objectives. Communicate effectively with strong interpersonal and analytical skills, working independently on multiple assignments Preferred Qualifications, Capabilities And Skills Build relationships with clients, internal partners, and peers effectively. Recognize issues or problems that need to be escalated promptly. Develop domain learning and exhibit strong interpersonal and communication skills. Apply analytical thinking and problem-solving skills effectively. Understand the product lifecycle and area product management thoroughly. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description Join our dynamic Project Execution team as a Solutions Analyst where you will play a pivotal role in analyzing business needs, identifying solutions, and ensuring successful implementation. You will work closely with cross-functional teams to deliver solutions that align with our strategic goals and drive business success. As a Solutions Analyst III in the Consumer & Community Banking (CCB) Operations Technology (OPT) Project Delivery Office (PDO), you will play a key role in advancing the OPT Technology program roadmap. You will contribute to the development and implementation of cutting-edge solutions that meet our business objectives and enhance operational efficiency. You will work closely with cross-functional teams to deliver solutions that align with our strategic goals and promote business success. Job Responsibilities Engage with stakeholders to gather and document business requirements, ensuring a comprehensive understanding of project objectives and deliverables. Evaluate business processes and systems to pinpoint areas for improvement, crafting innovative solutions that align with business needs. Collaborate with development and technical teams to facilitate the successful implementation of solutions, offering guidance and support throughout the project lifecycle. Maintain open and effective communication with stakeholders, providing regular updates on project progress and addressing any issues or concerns promptly. Partner with team members to establish strategic goals, foster a collaborative work environment, and uphold the values and culture of JPMorgan Chase & Co. Identify and propose process improvements to boost efficiency and effectiveness, contributing to the organization's overall success. Collect and analyze data to support decision-making and identify opportunities for improvement, working with cross-functional teams to align with sustainability goals, enhance processes, and provide essential technical support. Required Qualifications, Capabilities, And Skills Formal training or certification on Software Engineering Concepts and 3+ years applied experience Experience in business analysis, solution design, or a related field. Strong analytical and problem-solving abilities, with critical and creative thinking skills. Excellent communication and interpersonal skills for effective collaboration with diverse teams and stakeholders. Proficiency in project management methodologies and tools, including Waterfall and Agile. Ability to manage multiple priorities in a fast-paced, dynamic environment. Experience working with high-performing teams in complex program execution. Strong relationship-building skills with diverse stakeholders. Commitment to continuous process improvement and enhancing self-service capabilities. Excellent organizational skills for managing multiple priorities. Preferred Qualifications, Capabilities, And Skills Infrastructure background is a plus. Familiarity with data analysis and reporting tools is advantageous. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Show more Show less

Job Description Join our dynamic Project Execution team as a Solutions Analyst where you will play a pivotal role in analyzing business needs, identifying solutions, and ensuring successful implementation. You will work closely with cross-functional teams to deliver solutions that align with our strategic goals and drive business success. As a Solutions Analyst III - BI, Tableau in the Consumer & Community Banking (CCB) Operations Technology (OPT) Project Delivery Office (PDO), you will play a key role in advancing the OPT Technology program roadmap. You will contribute to the development and implementation of cutting-edge solutions that meet our business objectives and enhance operational efficiency. You will work closely with cross-functional teams to deliver solutions that align with our strategic goals and promote business success. Job Responsibilities Engage with stakeholders to gather and document business requirements, ensuring a comprehensive understanding of project objectives and deliverables. Evaluate business processes and systems to pinpoint areas for improvement, crafting innovative solutions that align with business needs. Collaborate with development and technical teams to facilitate the successful implementation of solutions, offering guidance and support throughout the project lifecycle. Maintain open and effective communication with stakeholders, providing regular updates on project progress and addressing any issues or concerns promptly. Partner with team members to establish strategic goals, foster a collaborative work environment, and uphold the values and culture of JPMorgan Chase & Co. Identify and propose process improvements to boost efficiency and effectiveness, contributing to the organization's overall success. Collect and analyze data to support decision-making and identify opportunities for improvement, working with cross-functional teams to align with sustainability goals, enhance processes, and provide essential technical support. Required Qualifications, Capabilities, And Skills Experience in business analysis, solution design, or a related field. Strong analytical and problem-solving abilities, with critical and creative thinking skills. Excellent communication and interpersonal skills for effective collaboration with diverse teams and stakeholders. Proficiency in project management methodologies and tools, including Waterfall and Agile. Ability to manage multiple priorities in a fast-paced, dynamic environment. Experience working with high-performing teams in complex program execution. Strong relationship-building skills with diverse stakeholders. Commitment to continuous process improvement and enhancing self-service capabilities. Excellent organizational skills for managing multiple priorities. Preferred Qualifications, Capabilities, And Skills Familiarity with data analysis and reporting tools is advantageous. About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Show more Show less

Job Description Join us to transform visions into market-ready products, navigating complex challenges and supporting your career growth. Job Summary As a Senior Product Delivery Associate within the Debit Product team, you leverage research and feedback to fuel product innovation while enabling stable and scalable product delivery. You work with cross-functional teams to build key relationships and continuously deliver value. Job Responsibilities Collaborate with the Product Manager to identify new product opportunities through user research and discovery. Support the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap. Plan for upstream and downstream implications of new product features on the overall product experience. Raise blockers and impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources. Analyze, track, and evaluate product metrics, ensuring targets are met across the product development life cycle. Support change management activities and monitor adherence to the firm’s risk, controls, compliance, and regulatory requirements. Required Qualifications, Capabilities, And Skills Minimum 3 years of experience or equivalent expertise in product management or a relevant domain area. Demonstrated performance in product management or a relevant domain area. Developing knowledge of data analytics and data literacy. Experience in product lifecycle and product deployment processes. Preferred Qualifications, Capabilities, And Skills Clear and concise verbal & written communication skills; able to present effectively across many levels of the organization. Successful experience leading through ambiguity and managing continuously shifting business priorities. Openness to an environment of active developmental feedback from peers and managers. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households. Show more Show less

Job Description We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer III at JPMorgan Chase within the Consumer and community banking technology team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Job Responsibilities Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Contributes to software engineering communities of practice and events that explore new and emerging technologies Adds to team culture of diversity, equity, inclusion, and respect Required Qualifications, Capabilities, And Skills Formal training or certification in software engineering concepts and 3+ years of applied experience. Hands-on practical experience in system design, application development, testing, and operational stability Proficient in coding in one or more languages Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages Overall knowledge of the Software Development Life Cycle Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) Preferred Qualifications, Capabilities, And Skills Familiarity with modern front-end technologies Exposure to cloud technologies ABOUT US Show more Show less

Job Description Navigate complex tech landscapes and shape firmwide impact through strategic leadership and tech expertise in a dynamic financial services environment. Join our dynamic financial services environment and shape firmwide impact through strategic leadership and tech expertise. Be a part of the Data & Analytics (D&A) group, a key player in Consumer & Community Banking's business, using AI, ML, and basic analytics to identify revenue opportunities and enhance operational efficiencies. As part of the Program team, you'll promote initiatives across D&A’s product portfolio and data analyst community. Our largest project is the D&A Cloud Migration, where we're transitioning our 50K+ data products and 5K+ analysts to AWS cloud and Snowflake, enabling faster, scalable analytics, AI, and ML at Chase's scale. Job Description As a Technical Program Manager in Consumer & Community Banking's Data & Analytics group, you will drive the successful delivery of complex technology projects and programs that enable attainment of business goals across the firm. This role encompasses initiatives aimed at enhancing our technological landscape via the migration of data analyst users, applications, and datasets from on-premises to cloud-based platforms. Job Responsibilities Drive key components of the D&A Cloud Migration program, ensuring alignment with strategic objectives and timely execution of initiatives. Lead the migration of users and applications to target platforms on AWS cloud and Snowflake, coordinating with cross-functional teams to ensure seamless transitions. Act as a liaison between business and technical teams, ensuring clear communication and alignment of objectives. Collaborate with technology stakeholders to understand and address technical challenges, driving innovative solutions and mitigating risks. Utilize technical expertise, analytical acumen, problem solving and facilitation skills to provide leadership and guidance to supported teams working to address issues and plan efforts. Required Qualifications, Capabilities, And Skills 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization. Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients. Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment. Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities. Strong organizational capabilities and expertise in managing change effectively. Effective leadership, communication, strategic thinking, and collaboration abilities. Preferred Qualifications, Capabilities, And Skills PMP or similar project management certification is a plus. Bachelor’s or Master’s degree in a technical field. Applicable cloud computing certifications are a plus. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes. Show more Show less