3.0 - 7.0 years

0 Lacs

noida, uttar pradesh

On-site

Role Overview: As a Customer Success Architect at LambdaTest, your main responsibility will be to ensure the success of our clients by understanding their needs, providing strategic guidance, and delivering tailored solutions. You will collaborate with cross-functional teams to drive exceptional customer experiences. Key Responsibilities: - Guide customers through onboarding and conduct training to maximize platform usage. - Evaluate customer data to identify trends, challenges, and improvement opportunities. - Organize Monthly and Quarterly Business Reviews to share updates, discuss challenges, and improve experiences. - Work closely with Product, Engineering, Account Management, and Suppor...

Posted 3 months ago

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Customer Success Architect LambdaTest

3.0 - 7.0 years

0 Lacs

noida, uttar pradesh

On-site

As a Customer Success Architect at LambdaTest, you will play a crucial role in ensuring the success of our clients. Your primary responsibility will be to understand the unique needs of our customers, provide strategic guidance, and deliver customized solutions to enhance their experience with our platform. By collaborating with various teams, you will drive exceptional customer experiences and contribute to the overall success of our cross-browser testing solutions. Your key responsibilities will include guiding customers through the onboarding process, conducting training sessions to maximize platform usage, and evaluating customer data to identify trends, challenges, and opportunities for...

Posted 5 months ago

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