Java Support Engineer

8 - 13 years

Hyderabad

Posted:10 hours ago

Job Description

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Key Responsibilities

  • Provide L2/L3 production support for Java-based applications and services.
  • Monitor application health and proactively identify issues before business impact.
  • Analyze production incidents, perform troubleshooting, and drive timely resolution.
  • Conduct Root Cause Analysis (RCA) and implement preventive measures.
  • Work closely with development, infrastructure, database, and business teams.
  • Support application deployments, releases, and environment management.
  • Ensure SLA adherence for incidents, service requests, and problem management.
  • Participate in on-call support and major incident management activities.
  • Review application logs and system performance to identify bottlenecks.
  • Automate repetitive support activities and improve operational efficiency.

Required Technical Skills

Core Java Technologies

  • Java 8/11/17
  • Spring Boot, Spring Framework
  • RESTful APIs & Microservices
  • JDBC, Multithreading, Collections

Production Support Skills

  • Incident, Problem, and Change Management
  • RCA preparation and documentation
  • Application performance monitoring
  • Log analysis and debugging

Database Skills

  • Oracle / SQL Server / PostgreSQL
  • SQL tuning and query optimization
  • Data analysis and issue resolution

Middleware & Messaging

  • Apache Kafka
  • IBM MQ / ActiveMQ
  • WebLogic, JBoss, Tomcat

Monitoring & Support Tools

  • Splunk
  • AppDynamics
  • Dynatrace
  • Grafana
  • ELK Stack

DevOps & Cloud

  • Linux/Unix Shell Scripting
  • Jenkins
  • Git/GitHub
  • Docker, Kubernetes
  • AWS / Azure (preferred)

ITSM Tools

  • ServiceNow
  • Jira

Skills Required

Java Support Spring Boot Java Java Application Support Application Application support Spring Boot

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