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1 Job openings at Jansi Automotive pvt Ltd shivmoga
General Manager - Service

India

10 years

INR Not disclosed

On-site

Full Time

We are looking for a General Manager - Service Key Responsibilities: Overall Service Operations: Managing the daily operations of the service department, including scheduling, workflow, and resource allocation. Customer Service: Ensuring excellent customer service and resolving escalated customer issues. Staff Management: Hiring, training, and motivating service staff, including technicians, service advisors, and support staff. Performance Management: Setting performance goals, monitoring performance, and conducting performance evaluations. Inventory Management: Managing parts inventory and ensuring efficient parts ordering and receiving processes. Financial Management: Managing the service department's budget, controlling expenses, and maximizing profitability. Compliance: Ensuring compliance with industry regulations, manufacturer guidelines, and company policies. Skills and Experience: Experience: Typically requires 10+ years of experience in the automobile service industry, with at least 3 years in a leadership position. Technical Knowledge: A strong understanding of automotive repair and maintenance procedures. Management Skills: Proven ability to manage and motivate teams, resolve conflicts, and make sound business decisions. Customer Service Skills: Excellent communication and interpersonal skills, with a focus on providing exceptional customer service. Business Acumen: Understanding of financial management, budgeting, and profitability analysis. Knowledge of the Automobile Industry: Familiarity with the automotive industry, including manufacturer guidelines and industry regulations. Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund Education: Master's (Required) Experience: total work: 8 years (Required) Management: 10 years (Required) Work Location: In person

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