Janaagraha has partnered with the Department of Housing & Urban Affairs (DoHUA), Government of Assam to provide program design support to its flagship urban transformation initiative called ‘Doh Shaher Ek Rupayan’ and for urban reforms concerning Public Finance Management (PFM), Organization Development (OD - Process & People), and Participatory Governance (PG) to improve the quality of service delivery across Assam’s cities. Janaagraha’s work in Assam is organized under two verticals – State Programs and State Systems and Capacities. We are looking for a highly passionate, experienced, and competent professional to serve as Manager - State Systems and Capacities for our program in Assam, reporting to Director State Program (Assam). As Manager – State Systems and Capacities, you will be responsible for reform agendas concerning state capacities in general (PFM and OD) and the implementation of people-centric reforms in state and local governments in particular. This role requires expertise in developing program strategies, overseeing data analysis, managing project execution, and fostering stakeholder relationships. Additionally, you will be responsible for providing support to the State Lead in setting up efficient program update cadences with donors, government partners, and Janaagraha’s senior management, ensuring clear and timely communication on program progress and impact. What will the Manager – State Systems and Capacities (Assam) do? Program Strategy & Execution Support the State Lead in developing an implementation strategy for people reforms, ensuring alignment with Janaagraha’s organizational goals and government objectives. Design and refine project roadmaps, with a focus on scalability, operational efficiency, and stakeholder impact. Data Analysis & Management Guide the data analysis process, ensuring data collection, integrity, and analysis to support program components. Develop data-driven insights to inform decision-making and track progress and create reports. Ensure best practices for continuous data monitoring, accuracy, and quality assurance. Stakeholder Engagement & Relationship Management Establish strong, collaborative relationships with government officials, department heads, and key external stakeholders to ensure alignment on project goals and expectations. Facilitate regular program updates and feedback sessions with internal stakeholders, including senior management, and support the State Lead in interfacing with external stakeholders such as donors and government partners. Act as a Janaagraha representative, ensuring consistent, clear, and value-driven communication with all partners to support ongoing engagement and program success. Change Management & Capacity Building Lead change management efforts to support government teams in adopting new systems and processes for reforms. Design capacity-building interventions, including workshops, training modules, and toolkits, to enable government teams to transition seamlessly to new frameworks. Oversee the development and delivery of capacity-building initiatives, suitable for government needs and deliver meaningful, measurable results. Knowledge Cataloguing & Documentation Develop and maintain a knowledge catalogue that documents best practices, case studies, tools, and resources related to your key areas of work. Create a repository of project learnings, stakeholder insights, and implementation challenges to enhance institutional memory and inform future program design. Program Update Cadence & Reporting Establish and follow a structured cadence for program updates, supporting the State Lead in engaging regularly with donors, government partners, and Janaagraha’s senior management to provide timely, data-driven progress reports. Coordinate closely with internal teams to synthesize insights, ensuring seamless communication and alignment across Janaagraha’s programs. Qualifications and Experience Master’s degree in Public Policy, Public Administration, Business, Management, Economics, Social Work, or a related field. 7+ years of relevant experience in project management or administration of social development programs, especially in Public Finance, Urban Development and Organisational change Strong project management skills, with experience in multi-stakeholder initiatives. Analytical skills, with experience in data management and presentation tools (e.g., Excel, Power BI). Good communication skills, both written and verbal; knowledge of Assamese/ Bengali would be an advantage. Demonstrated experience in stakeholder engagement, including working with senior government officials, and executive teams. What competencies does it take to be the Manager – State Systems and Capacities (Assam)? Organized, with attention to detail, and problem-solving approach. Leadership qualities with the ability to inspire and coordinate teams. Ability to adapt quickly to a dynamic work environment. Remuneration Janaagraha is an equal opportunity employer and offers a highly dynamic and enabling work environment. We provide competitive remuneration commensurate with relevant experience skill-sets and background. The position-holder will be based in Guwahati Show more Show less
About Janaagraha Janaagraha is a non-profit trust, established in 2001, working towards the mission of transforming quality of life in India&aposs cities and towns. It works with citizens to catalyse active citizenship in city neighbourhoods and with governments to institute reforms to city governance (what we call City-Systems). Janaagraha is part of the Jana Group one of the countrys best-known groups of not-for-profit institutions working towards the mission of fixing India&aposs cities. Swati Ramanathan and Ramesh Ramanathan co-founded Jana Group in 2001 and it presently works across citizen participation and city governance reforms (through Janaagraha Centre for Citizenship and Democracy), city planning and design (through Jana Urban Space Foundation), municipal consulting services (through Jana Urban Services for Transformation Pvt. Ltd.), banking and financial services for the urban poor (through Jana Small Finance Bank) and affordable housing for the urban poor (through Janaadhar). Janaagraha is looking for a Senior Associate Social Media, Content, and Communication who will lead our digital presence and storytelling across social media platforms while supporting the Communication team in creating compelling content for various channels. The Senior Associate must have strong expertise in social media strategy and management, excellent written communication skills, and the ability to work independently while mentoring junior team members. They must also be passionate about urban governance and civic engagement, quick to respond to current events with posts and campaigns, and keen to explore new media innovations in communication. What will the Senior Associate Social Media, Content, and Communication do Social Media Management and Strategy: Develop and execute comprehensive social media strategies across Facebook, X, Instagram, LinkedIn, and YouTube to amplify Janaagraha&aposs mission and work. Create engaging social media content including posts, stories, reels, and campaigns that drive audience engagement and community building. Monitor and respond to social media trends/current events, track performance metrics, and provide regular analytics reports with actionable insights. Manage social media calendars, schedule posts, and ensure consistent brand voice across all platforms. Respond to comments, messages, and engage with followers to build an active online community. Collaborate with programme teams to identify and share compelling stories and insights on social media. Content Creation and Communication: Develop content for various products such as emailers, annual reports, social media posts, videos, podcasts, etc. Create and copyedit content for the website and internal publications by liaising with internal programme teams and external partners and vendors. Lead copyediting for reports and papers with minimal supervision. Ensure standardisation of language and tone of voice across all collaterals to ensure brand consistency. Ensure adherence of the Janaagraha brand guidelines across all reports, papers, newsletters, emailers, social media posts, etc. Support programme teams in the development of event-related collaterals (such as invitations, web pages, emailers, etc). Manage vendor relationships for content creation and provide guidance on deliverables. Lead brainstorming sessions and contribute to the development and implementation of Janaagraha&aposs communication strategy. Mentor and guide junior team members on content creation and social media best practices. Qualifications and Experience A Post Graduate/Graduate degree in Communications, Media, Marketing, Digital Marketing or the disciplines of Urban Governance and Public Policy is preferred. 4 to 6 years of work experience in communications with at least 2-3 years focused on social media management. Proven track record of managing social media accounts for organisations, preferably in the non-profit or social impact sector. Experience with social media management tools, analytics platforms, and content creation software. What competencies does it take to be a Senior Associate Social Media, Content, and Communication Exceptional command over language and strong storytelling abilities. Passion for urban governance, public policy, and civic issues, and the ability to translate complex and nuanced content into accessible content. Ability to create visually appealing content and basic graphic design skills. Deep understanding of social media platforms, their algorithms, and best practices for engagement. Strong analytical skills to interpret social media metrics and translate insights into strategy. Excellent project management skills and ability to handle multiple campaigns simultaneously. Must be comfortable working with multiple stakeholders and tight deadlines. Leadership qualities and ability to mentor junior team members. Strong understanding of digital communication trends and willingness to experiment with new formats. What Janaagraha offers At Janaagraha, you will be part of a multi-disciplinary team of professionals and passionate citizens who apply rigorous research and evidence-based approaches and practices aimed at social change in India&aposs cities. We offer a dynamic, driven and vibrant work environment for professionals who are passionate about investing their time, skill sets and energy to transform quality of life in India&aposs cities. At work, you will be exposed to a unique combination of policy, practice and platforms and will have abundant opportunities to learn and apply professional skills to social challenges. We are committed to the growth and development of our employees, ensuring knowledge flows freely across the organisation as you work alongside experts who tackle complex city-systems challenges. Remuneration Janaagraha is an equal opportunity employer and offers a highly dynamic and enabling work environment. We provide competitive remuneration commensurate with relevant experience, skillsets, and background. This position is based out of Bengaluru. Show more Show less
About Janaagraha At Janaagraha, we believe that India's future will play out in our cities. Cities have the critical task of propelling our country's economic growth while mitigating pervasive inequities and grappling with complex challenges of climate change, all while looking to reinvigorate a spirit of citizenship. We are a 23 year-old non-profit working towards this urban future by ensuring that the right systems are in place for urban India. Systems that enable us to plan, design, build, govern, fund and manage our cities, and thereby transform the quality of life in India's cities and towns. We partner extensively with union and state governments, and the broader civil society ecosystem to translate our ideas into action. We have a track-record of large-scale change using the "city systems" approach across all our focus areas and our current partners include key union government agencies (Ministry of Housing and Urban Affairs, NITI Aayog, Finance Commission) and the state governments of Odisha, Assam and Uttar Pradesh. We publish reports such as the Annual Survey of India’s City Systems (ASICS), which captures the status of laws and rules pertaining to urban governance across the states and union territories in India, besides the constitutional and national level governance framework. Our observations from our deep work across the sub-sectors of urban governance and development, position us to identify key reforms and measures to shape better cities for future, even while addressing the current challenges. We also firmly believe that our journey is as important as our destination, and have crystallised our organizational values into our Culture Codes, which guide our approach and our behaviours. About the Policy & Insights (P&I) Team The Policy & Insights (P&I) team forms the core thought leadership backbone for Janaagraha, bringing insights from research into public domain and advising the programmatic activities of various teams within the organization. We ensure that Janaagraha's urban governance reform agenda is grounded in rigorous research, evidence-based analysis, and strategic stakeholder engagement. Our approach combines deep research and analysis to understand urban governance challenges and identify reform opportunities, with a practitioner mindset to translate the same into action and outcomes. We shape public discourse on urban governance through flagship publications, convenings, and build and nurture relationships with key decision-makers across government, civil society, and the broader urban development ecosystem. Position Summary The Associate/Senior Associate Urban Policy will be a valued member of the P&I Team with responsibilities as detailed below - Undertake research studies on urban governance, municipal law and policy, decentralization, and city-systems reforms across India, including contributing to the research and writing of Janaagraha's flagship thought-leadership properties such as the Annual Survey of City-Systems Undertake targeted policy research and analysis on emerging urban challenges including urbanization and economic growth and intersectional issues (climate, gender, health) Monitor and analyse policy developments, trends and opportunities in urban governance, and help calibrate organizational strategy accordingly Part of the core team which will execute the flagship Urban Conclave event Contribute across different formats and platforms to amplify P&I team's work and Janaagraha's policy positions, with guidance Support organizational narrative development and customize policy communications for different audiences including government, donors, media, and civil society including creating well-written quick policy briefs and concept notes What would make you a good fit for the role Strong Academic Foundation: Master's degree in Public Policy, Urban Governance, Economics, Law, Development Studies, Public Administration, Political Science, or related field from reputed institutions alongside 2+ years of relevant experience Research & Analytical Skills: Strong secondary research capabilities, and basic knowledge of tools like GIS, urban simulations, or participatory planning methods would be a bonus. Strategic Thinking: Ability to synthesize complex information, develop informed perspectives, and translate research insights into actionable policy recommendations Communication Excellence: Exceptional written and verbal communication skills with proven ability to create high-quality policy outputs including research reports, policy briefs, advocacy materials, and presentations. Agility: Comfort working and delivering in dynamic, ambiguous environments while managing multiple priorities and tight deadlines. Mission Commitment: Deep intrinsic motivation to contribute to solving urban governance challenges at scale and desire to build a career in impact-oriented work Language Requirements: Excellent command over written and spoken English is essential; proficiency in additional Indian languages is desirable. Remuneration Janaagraha is an equal opportunity employer and offers a highly dynamic and enabling work environment. We provide competitive remuneration commensurate with relevant experience, skill-sets and background.