Company Overview J2 Vestures is a dynamic, tech-driven B2B company specializing in customized corporate apparel and home textiles for clients worldwide. Based in India, we leverage a robust network of ISO and OEKO-TEX certified manufacturing partners to deliver high-quality, innovative solutions for corporate, hospitality, healthcare, industrial, and retail sectors. Our integrated digital platform ensures seamless order management, transparency, and client satisfaction at every stage. Role Summary The Operations Manager will oversee the end-to-end operations of J2 Vestures, ensuring exceptional client experience, efficient order management, reliable sourcing, and flawless execution. This role is critical to maintaining our standards of quality, compliance, and customer-centricity. The ideal candidate is process-driven, tech-savvy, and capable of working in a fast-paced, high-growth environment. Key Responsibilities Client Relations: Serve as the primary point of contact for B2B clients from onboarding to post-delivery support Maintain high standards of customer service, resolve queries, and proactively address client needs Order Management: Oversee the entire order lifecycle using our digital platform (from enquiry, quotation, and approvals to delivery) Ensure accurate documentation, timely updates, and transparent communication with clients and internal teams Sourcing & Supplier Management: Liaise with vetted manufacturing partners to ensure timely procurement of materials and production Evaluate and onboard new suppliers that meet quality and compliance standards Maintain multiple backup partners to mitigate capacity or quality risks Execution & Logistics: Coordinate sampling, production, quality checks, and shipment Track lead times (10–60 days) and manage exceptions or delays Ensure all products meet quality guarantees and compliance requirements Process Improvement: Identify and implement process enhancements to improve efficiency, accuracy, and customer satisfaction Support the integration of new digital features and workflow tools Required Skills & Qualifications Bachelor’s degree in Business, Operations, Supply Chain, or related field 4+ years of experience in operations, supply chain, or B2B apparel/textile industry (preferred) Strong client-facing and communication skills Proven ability to manage multiple projects and deadlines Experience working with digital order management platforms Knowledge of compliance standards (ISO, OEKO-TEX) is a plus Analytical, detail-oriented, and solution-focused mindset Comfortable in a startup or high-growth environment What We Offer Opportunity to shape the operations of a fast-growing, tech-enabled company Exposure to international B2B markets (APAC, Europe, etc.) Collaborative, innovative, and supportive work culture Competitive compensation and growth opportunities
In this role at J2 Vestures, as the Operations Manager, you will play a crucial role in overseeing the end-to-end operations to ensure exceptional client experience, efficient order management, reliable sourcing, and flawless execution. Your focus will be on maintaining high standards of quality, compliance, and customer-centricity in a fast-paced, high-growth environment. Key Responsibilities: - Serve as the primary point of contact for B2B clients from onboarding to post-delivery support - Maintain high standards of customer service, resolve queries, and proactively address client needs - Oversee the entire order lifecycle using our digital platform (from enquiry, quotation, and approvals to delivery) - Ensure accurate documentation, timely updates, and transparent communication with clients and internal teams - Liaise with vetted manufacturing partners to ensure timely procurement of materials and production - Evaluate and onboard new suppliers that meet quality and compliance standards - Coordinate sampling, production, quality checks, and shipment - Track lead times (10-60 days) and manage exceptions or delays - Identify and implement process enhancements to improve efficiency, accuracy, and customer satisfaction - Support the integration of new digital features and workflow tools Qualifications Required: - Bachelors degree in Business, Operations, Supply Chain, or related field - 4+ years of experience in operations, supply chain, or B2B apparel/textile industry (preferred) - Strong client-facing and communication skills - Proven ability to manage multiple projects and deadlines - Experience working with digital order management platforms - Knowledge of compliance standards (ISO, OEKO-TEX) is a plus - Analytical, detail-oriented, and solution-focused mindset - Comfortable in a startup or high-growth environment In addition, J2 Vestures offers you the opportunity to shape the operations of a fast-growing, tech-enabled company, exposure to international B2B markets, a collaborative, innovative, and supportive work culture, as well as competitive compensation and growth opportunities.,