IT Support Executive

Job Title: IT Support Executive
Location: Bhiwandi, Mumbai
Experience: 2–4 Years
Work Mode: Work from Office (In-person)

Job Description :

We are looking for an experienced IT Support Executive to provide technical support for hardware, software, and network-related issues. The ideal candidate should have hands-on experience with Windows and macOS systems, Microsoft 365, Active Directory, and desktop troubleshooting.

Key Responsibilities :

• Provide technical support for hardware, software, and network-related issues.
• Configure and set up laptops, desktops, and user accounts.
• Support Microsoft 365, Microsoft Teams, Active Directory, and remote-working tools.
• Troubleshoot desktop, printer, email, and connectivity issues.
• Install, configure, and update software and operating systems.
• Maintain IT assets, documentation, and support tickets.
• Coordinate with external vendors for repairs and replacements.
• Perform system updates, backups, antivirus checks, and endpoint security activities.
• Ensure timely resolution and escalation of IT support requests.

Requirements :

• 2–4 years of experience in IT Support, Desktop Support, or Internal IT.
• Hands-on experience with Windows and macOS systems.
• Knowledge of Microsoft 365, Microsoft Teams, and Active Directory.
• Strong troubleshooting skills related to hardware, software, printers, and email.
• Experience with remote support tools, ticketing systems, and IT documentation.
• Good communication, customer service, and time-management skills.
• Understanding of IT security, backups, antivirus, and patch management.

Interested candidates can apply by sharing their updated resume.

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Flexible schedule
• Health insurance
• Provident Fund

Work Location: In person