IT Support Executive (Bengaluru)

Hiring: IT Support Executive | Bangalore
Location: Bangalore (On-site)
Position: IT Support Executive
Reporting To: Manager – Warehouse

Key Responsibilities

• Diagnose and resolve hardware, software, and network issues.
• Configure laptops/desktops, image devices, and manage user access.
• Support Microsoft 365, Teams, video conferencing, and remote work tools.
• Provide on-site and remote IT support to end users.
• Maintain IT asset records and technical documentation.
• Perform system updates, software installations, and configuration changes.
• Coordinate with vendors for repairs and replacements.
• Monitor data backups, antivirus, patch management, and endpoint security.
• Manage support tickets and ensure timely issue resolution.

Eligibility

• 2–4 years of experience in IT Support / Desktop Support / Helpdesk.
• Hands-on experience with Windows and macOS.
• Good knowledge of Microsoft 365, Microsoft Teams, and Active Directory.
• Experience troubleshooting desktops, laptops, printers, email, and network issues.
• Familiarity with remote support tools, ticketing systems, and IT documentation.
• Strong communication, customer service, and time management skills.
• Ability to work independently and as part of a team.

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person